Regional Claims and Insurance Specialist

6 months ago

Cape Town, South Africa Transnet Full time

**_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_**
**_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_**
**_Division._**

**_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_**

Post:
E-mail:
Fax:
before the closing date of the advertisement.

Note: if you have not been contacted within 30 days of the closing date of this advertisement please consider your

We urge all our employees, clients, members of the public and our suppliers to report any kind of fraud or corruption at

**_ Operating Division : TPT Cape Town CT_**

**_ Position Title : Regional Claims and Insurance Specialist_**

**_ Employee Group : Permanent_**

**_ Department : Risk & Compl_**

**_ Location : Cape Town_**

**_ Reporting To : Snr Specialist: Gov, Risk & Compliance_**

**_ Grade Level : F_**

**_ Reference Number : 203183_**

**_ Position Purpose:_**

To manage insurance and claims brought against the Eastern Cape regional terminals, reduce, prevent and eliminate risk

and liability exposure. Settle and repudiate claims against the terminals and develop standard terms which control liability.

Manage the claims officers at all of the terminals.

**_ Position outputs:_**

1. Manage and coordinate the regional claims and insurance portfolio, litigation, mediation and arbitration matters as cost

effective as possible through the administration of Common Law principles in the best interest of TPT.

2. Embedding the insurance and claims SOP across the region as well as the conditions of trade and benefits of the various

claims and insurance portfolios

3. Managing all aspects of claims and related administration in accordance with the insurance placements and policy terms

whilst adhering to all legal and regulatory requirements

4. Ensuring that all claims are recorded and administrated in accordance with the agreed inner excesses, stop losses and

aggregates

5. Ensuring that comprehensive records/files are maintained of all claims for internal, insurer and audit review

6. Submitting monthly schedules and statistics to the insurers and brokers

7. Manage Internal as well as external payments and recoveries

8. Follow up on the Group Payments of group insurance premiums

9. Liaising with attorneys on matters requiring litigation and manage internal liaisons

10. Compiling complex claims documentation for review with insurers and loss adjusters

11. Managing and resolving of all insurance related queries efficiently

12. Creating statistical reports of all nature of losses for use in risk reports

13. Ensure compilation of insurance renewal questionnaires and all other relevant information required to maintain and renew

the various portfolio policies

14. Ensure high quality analysis of portfolio information to support sound management decision making

15. Investigations into the claims, costing, evaluation, and subsequent settlement of claims with input/approval from the

relevant terminal, department, management and all other appropriate stakeholders

16. Maintenance of proper documentation and controls to support payment of claims

17. Implement and manage appropriate processes to ensure that all insurance related information is obtainable by internal

and external stakeholders

18. Interrogation of all claim costing - e.g. cargo, assets, 3rd parties etc.
19. Ensuring that all portfolio related incidents are reported, administered and finalised in accordance with all appropriate

Policies, Procedures, Processes, Standards and Guidelines (PPPSG’s)
20. Ensuring that all portfolio related incidents are reported and administered on the appropriated systems and intervene in

none reporting

21. Ensure, manage and facilitate all functional training pertaining to the portfolio and that sufficient programs are in place to

ensure an informed regional terminals community.

**_ Qualifications & Experience:_**
- Qualifications:
- Matric
- National Diploma or B Degree

in Risk Management / or B Degree
- in Art, or B Degree in Law, or LLB
- Experience- 5 years operations management experience
- Must have at least 2 years’ experience as a Junior manager in insurance management -claims and litigation
- A thorough understanding of all aspects of insurance and interpretation of policy documentation
- Experience with the following systems: TOMS, MS Excel, MS Word, SAP and MS Outlook
- Demonstrated ability to successfully plan and execute projects
- Other Requirements:
- Valid Drivers licence

**_ Competencies:_**

Attributes:
Emotional Intelligent
Resilience
Integrity
Self-Starter
Assertive
Influential
Courage
Self-awareness
Work-life balance
High ethical standards
Creative / innovative
Attentive to detail
Quality Oriented

Knowledge required:
Transnet cross functional knowledge - especially operations,
Claims processes - Assets, Liabilities and 3rd
party claims
Transnet Occurrence Management Process
Operation

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