Claims Consultant

7 months ago


Cape Town, South Africa RBS Insurance Brokers Full time

**Role Purpose**

To provide international insurance accredited stakeholders (e.g. clients, account executives) with efficient claims advice and administration according to the required standards and procedures in support of the business strategy.

Financial:

- Ensure appropriate minimisation of claims and claims expenses
- Ensure and contribute to minimisation of general expenses

Client:

- Ensure that all stakeholder (e.g. clients, AE’s, insurers) communication is accurate, timeous, professional and relevant
- Build and maintain mutually beneficial relationships with internal (e.g. account executives) and external (e.g. clients) stakeholders
- Keep client informed regarding to progression of the claim
- Ensure and contribute to achieving the required client satisfaction targets

Business Processes:

- Adhere to company quality standards and broader regulatory frameworks wrt the following processes (but not limited to):

- Claims Administration
- Receive claims notification, and send and obtain any relevant forms or documents as may be required
- Administer complete claims process according to defined claims procedures until claims are settled
- Appoint assessor or loss adjustor
- Keep internal system and records up to date at all times
- Keep relevant internal stakeholders up to date on the progress of registered claims
- Make assessment of claims validity and estimate value and administer mandated claims
- Forward claims in excess of mandate to insurer
- Obtain quotes for services
- Arrange approval and payment for claims costs in line with claims and cover
- Act as intermediary between insurer and client and timeously relay communication, requests and documentation
- Follow the recoveries process, diarise follow-ups and keep clients informed
- Ensure productivity targets are met
- Contribute towards and ensure continuous improvement in own and team performance
- Adhere to company mandates
- Participate and contribute in ad hoc projects
- Report any suspected fraud, misrepresentation and/or dishonesty
- Keep accurate record of own activities

Minimum Qualifications and Skills:

- Matric or equivalent
- 1 to 3 years claims experience (Personal Lines and Commercial)
- Computer literate
- Excellent communication skills (verbal & written)
- Willingness to adhere to working hours from 02h00 to 10h00 to support international stakeholders


  • Claims Consultant

    6 months ago


    Cape Town, South Africa Yazoo Recruitment Specialists Full time

    Claims Consultant with minimum 3 years’ Commercial and Personal Lines Claims experience in the Short Term Insurance Industry, required to start asap. - Grade 12 - RE Certificate essential - Relevant FAIS accreditation required - Minimum 3 years relevant personal lines and commercial claims experience essential - Experience within a Brokerage with a binder...

  • Claims Consultant

    7 months ago


    Cape Town, South Africa Yazoo Recruitment Specialists Full time

    Commercial Claims Consultant with minimum 3 years’ Commercial Claims experience in the Short Term Insurance Claims environment, specifically with a Broker with a binder facility, required to start asap. - Grade 12 - RE Certificate essential - Relevant FAIS accreditation required - Minimum 3 years relevant commercial claims experience essential - Experience...

  • Claims Consultant

    7 months ago


    Cape Town, South Africa RGA Full time

    **Position Overview** The Claims Consultant assesses and manages claims effectively and efficiently, within the required SLA, ensuring optimal profitability of the business. **Responsibilities** - Claims assessment and management of Individual Life claims across all benefit types, for the South African operation, as well as other benefits relevant to the...

  • Claims Consultant

    7 months ago


    Cape Town, South Africa Yazoo Recruitment Specialists Full time

    Claims Consultant with minimum 3 years’ Commercial and Personal Lines Claims experience in an Insurer environment, required to start asap with a company based in Cape Town City Bowl. Minimum requirements: - Matric essential - RE5 essential - FAIS qualifications/credits essential - Minimum 3 years’ Commercial and Personal Lines claims experience,...


  • Cape Town, South Africa Intelligent Debt Management Full time

    **Legal claims consultant - Cape Town CBD** Good communication skills are very important for this role, and the ability to make legal matters understandable - both in writing and verbally - to IDM Protect’s legal expenses insurance customers is vital. Working in the short-term personal lines legal expenses insurance team will require customer focus,...


  • Cape Town, South Africa Yazoo Recruitment Specialists Full time

    Commercial Claims Consultant with minimum 3 years’ Commercial Claims experience in the Short Term Insurance Claims environment, specifically with a Broker with a binder facility, required to start asap. **Minimum requirements**: - Grade 12 - RE Certificate essential - Relevant FAIS accreditation required - Minimum 3 years relevant commercial claims...


  • Cape Town, South Africa Status Staffing Full time

    **Western Cape**, Cape Town** **(Market related)** Our client based in Cape Town is looking for a Senior Claims Consultant that has their RE5 and is FAIS compliant with 3 years commercial claims experience. EMPLOYMENT TYPE : Permanent SECTOR : Insurance BASIC SALARY : Market Related START DATE : A.S.A.P / Immediate **REQUIREMENTS**: - 3 years...

  • Iba Claims Consultant

    7 months ago


    Cape Town, South Africa Status Staffing Full time

    **Western Cape**, Cape Town** **(Market related)** Our client based in Cape Town, CBD is looking for an IBA Claims Consultant with 3 years Personal and Commercial Lines claims experience. EMPLOYMENT TYPE : Permanent SECTOR : Insurance BASIC SALARY : Market Related START DATE : A.S.A.P / Immediate **REQUIREMENTS**: - Matric or Equivalent - RE5 - NON...


  • Cape Town, South Africa Sanlam Full time

    CAREER OPPORTUNITY- Santam‘s Direct Claims department has positions available for Motor Claims Service Consultant based in Bellville, Cape Town.The purpose of this position is to get the allocated Motor Claims ready for an assessor to be appointed, to handle all such claim enquiries and be responsible for the allocated claim until payment is complete. This...


  • Cape Town, South Africa Yazoo Recruitment Specialists Full time

    Senior Commercial Claims Consultant with minimum 3 years’ Commercial Claims experience in a Brokerage, required for a national Insurance Broker based in either Cape Town CBD or Bedfordview. - Grade 12 - RE Certificate essential - Relevant FAIS accreditation required - Minimum 3 years’ full function commercial claims experience essential - Experience...


  • Cape Town, South Africa Yazoo Recruitment Specialists Full time

    Senior Commercial Claims Consultant with minimum 3 years’ Commercial Claims experience in a Brokerage, required for a national Insurance Broker based in either Cape Town CBD or Bedfordview. **Minimum requirements**: - Grade 12 - RE Certificate essential - Relevant FAIS accreditation required - Minimum 3 years’ full function commercial claims experience...


  • Cape Town, South Africa Sanlam Full time

    What will you do? Echelon a division of Santam has an opening for a Claims Service Consultant , who will be based in Sunclare Building, 21 Dreyer Street, Claremont, Cape Town. What will you do? - Register claims and make decisions regarding merit - Manage claims in terms of SLA’s - Appoint assessors if necessary - Negotiate settlements - Daily estimate...


  • Cape Town, South Africa Sanlam Full time

    **What will you do?** **Echelon** a division of **Santam** has an opening for a **Claims Service Consultant **, who will be based in **Sunclare Building, 21 Dreyer Street, Claremont, Cape Town.** **What will you do?** - Register claims and make decisions regarding merit - Manage claims in terms of SLA’s - Appoint assessors if necessary - Negotiate...


  • Cape Town, South Africa The Recruitment Council Full time

    Job Title: Regional Office Claims ConsultantLocation: Tygervalley, Cape Town, WCEmployment Type: Full-TimeCompany OverviewLeading South African short-term insurance brokerage focused on tailored solutions and exceptional service.Role OverviewThe Regional Office Claims Consultant will manage the claims process, ensuring timely and accurate resolutions while...

  • Claims Consultant

    3 weeks ago


    Cape Town, South Africa RBS Full time

    Job title : Claims Consultant - Cape TownJob Location : Western Cape, Cape TownDeadline : December 20, 2024Quick Recommended Links Jobs by Location Job by industries Role Purpose To provide stakeholders (e.g. clients, account executives) with efficient claims advice and administration according to the required standards and procedures in support of the...

  • Claims Consultant

    3 weeks ago


    Cape Town, South Africa RBS Full time

    Job title : Claims Consultant - Cape Town Job Location : Western Cape, Cape Town Deadline : December 20, 2024 Quick Recommended Links Jobs by Location Job by industries Role Purpose To provide stakeholders (e.g. clients, account executives) with efficient claims advice and administration according to the required standards and procedures...


  • Cape Town, Western Cape, South Africa Road Accident Fund Full time

    We are seeking a highly skilled Funeral Adjudication Consultant to join our team at the Road Accident Fund. This is an exciting opportunity for a professional with expertise in claims adjudication to make a meaningful impact.Job DescriptionThe successful candidate will be responsible for reviewing and processing funeral claims against established standards,...

  • Claims Consultant

    6 months ago


    Cape Town, South Africa RBS Insurance Brokers Full time

    **Role Purpose** To provide international insurance accredited stakeholders (e.g. clients, account executives) with efficient claims advice and administration according to the required standards and procedures in support of the business strategy. Financial: - Ensure appropriate minimisation of claims and claims expenses - Ensure and contribute to...


  • Cape Town, South Africa RBS Insurance Brokers Full time

    **Role Purpose** To provide stakeholders (e.g. clients, account executives) with efficient claims advice and administration according to the required standards and procedures in support of the business strategy. Financial: - Ensure appropriate minimisation of claims and claims expenses - Ensure and contribute to minimisation of general...

  • Iba Claims Consultant

    7 months ago


    Cape Town, South Africa RBS Insurance Brokers Full time

    **Role Purpose** To provide stakeholders (e.g. clients, account executives) with efficient claims advice and administration according to the required standards and procedures in support of the business strategy. Financial: - Ensure appropriate minimisation of claims and claims expenses - Ensure and contribute to minimisation of general...