Claims Specialist

7 months ago

Cape Town, South Africa Gen Re Full time

**Shape Your Future with Us**

General Re Corporation, a subsidiary of Berkshire Hathaway Inc., is a holding company for global reinsurance and related operations, with more than 2,000 employees worldwide. Its direct reinsurance companies conduct business as Gen Re.

Gen Re delivers reinsurance solutions to the Life/Health and Property/Casualty insurance industries. Represented in all major reinsurance markets through a network of 38 offices, supported by over 2,000 employees worldwide, we have earned superior financial strength ratings from each of the major rating agencies.

General Reinsurance, South Africa Branch (a subsidary of General Reinsurance AG) is offering an opportunity for** **Claims Specialist** in our **Life Australia, UK, SA, Canada **division.

**Key Responsibilities**

**The Role**
This position reports to the Claims Manager for the Life Health Claims Team. The Claims Specialist will be responsible for the delivery of Gen Re’s claims proposition in South Africa and sub-Saharan Africa. This includes, but is not limited to, the assessment of reinsurance liability, training development and delivery, audit activities as well as representing the company by way of presentations and seminars at various Gen Re and industry meetings and conferences as requested.

The Claims Management team exists to assist in the Company’s management of profitable reinsurance business. It does this by:

- Making correct claims decisions including which claims are valid & which are not valid and which claims can be rehabilitated.
- Undertaking focused research, which will generate competitive advantage through superior understanding of risk.
- Creating an image of the company as a thought leader through client meetings, articles, and presentations.
- Monitoring client claims management practices and ensuring they remain rigorous.

**The role entails**:

- Assess and administer claims from a variety of product lines, including Life, Critical Illness and Disability Claims according to the Gen Re Claims philosophy and standards
- Provide Claims support to the new treaty quotation process
- Support the marketing of Gen Re Claims service and expertise
- Develop and implement the Gen Re Claims training programme
- Participate in client audits, evaluating procedures and suggesting potential improvements
- Build on the existing relationships of the Gen Re Claims Team’s Internal and External Clients
- Conduct research and remain up to date with latest claims trends across the globe
- Produce articles and presentations for Gen Re publications and events
- Maintain Industry involvement through membership of relevant industry committees

**Qualifications & Experience**
- Degree in Occupational Therapy or Physiotherapy or any other relevant qualification
- At least 2 years assessment experience
- At least 3 years clinical experience
- Excellent oral and written communication skills
- Ability to produce quality work in a timely manner
- Ability to work both independently, and in a team environment
- Strong analytical skills
- Ability to work in challenging situations with an ability to multi-task, be flexible, adaptable and a self-starter
- Strong attention to details
- Highly developed interpersonal skills
- Ability to remain calm under pressure
- Solid software skills
- Fluent English, a second language would be advantageous

**Contact**

Human Resources

**Our Address**
**General Reinsurance Africa Ltd.**

(Reinsurer licensed to conduct composite insurance business)

2nd Floor, Waterway House North, V&A Waterfront,
Cape Town, 8002 (South Africa)

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