Administration and Internal Sales
1 week ago
**Job Title: Administration and Internal Sales**
**Job Summary**:
A company based in Springfield Park (Durban) in the Printing Sector are looking for an Internal Sales Administrator with strong customer service skills to work and report to the Directors.
**Key Responsibilities**:
- **Send Quotes**:Send out quotes for products and services based on customer requirements and pricing guidelines. Ensure timely delivery of quotes to customers.
- **Customer Sales Support**:Act as the first point of contact for customer inquiries related to quotes and sales requests. Provide detailed information and clarify any aspects of the quotes or estimates as needed.
- **Follow-Up on Sales Leads**:Proactively follow up on sent quotes and sales requests to engage with potential and existing customers. Track responses, address any additional questions, and encourage conversion to confirmed sales.
- **Coordinate with Sales and Production Teams**:Work closely with internal teams to stay updated on product availability, lead times, and any changes in pricing. Ensure all estimates and quotes reflect current production capacity and capabilities.
- **Maintain Sales Documentation and Records**:Accurately log and manage customer interactions, quotes, and follow-ups in the sales tracking system. Ensure that all sales documentation is up to date and accessible for the sales team.
- **Monitor and Report Sales Activities**:Provide regular updates on the status of quotes, sales leads, and conversion rates. Highlight any trends or opportunities to the sales team to aid in strategic decision-making.
- **Assist in Improving Sales Processes**:Identify opportunities to streamline quoting, estimating, and follow-up processes. Collaborate with the team to implement improvements that enhance efficiency and customer satisfaction.
**Required Abilities**:
- Strong analytical and problem-solving skills
- Strong communication skills - written and verbal
- Ability to work effectively in a team environment and support role
- Friendly and positive attitude
- Strong attention to detail and ability to work efficiently under tight deadlines
- Can-Do attitude
- Continually learning and growing attitude
- Professional business etiquette
- Great negotiating skills
**Required Skills and Experience**:
- Own vehicle and valid driver’s license.
- Highly proficient in Microsoft office - Excel, PowerPoint, Word, Outlook.
- Experience in quoting and estimating.
- Customer service experience essential.
A "can do" attitude is key. A good team player, someone who can think on their feet. An all-rounder, multitasker who goes above & beyond the call of duty.
Pay: R8 000,00 - R10 000,00 per month
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