Internal Sales Specialist

2 weeks ago

Durban, South Africa Endress+Hauser (Pty.) Ltd. Full time

We are looking for an Internal Sales Specialist to support Endress + Hauser's day-to-day business through professional interaction with Customers, External Sales and close cooperation with all departments and providing Customer satisfaction.

Task+Responsibilities:

- Excellent knowledge of product for the Process Instrumentation Industry
- A sound technical knowledge and the ability to solve problems.
- Ability to work under pressure and at times extended hours to support customers.
- Follow up on quotations.
- Receive customer Purchase Orders and qualify for processing by Logistics department.
- Provide follow-up and delivery feedback to customers on their outstanding purchase orders.
- Drive key performance metrics to achieve company goals.
- Assist External Sales Representative in achievement of annual sales forecasts.
- Must have the ability to deliver written and spoken communication in a clear, comprehensive and well-structured manner.
- “Up Selling” by offering complementary products in line with the company’s strategic growth initiatives and Cross Selling Factor (CSF) Account, Opportunity and Lead Management through a Customer Relationship Management Process

Qualification + Profile
- You have a completed National Diploma or N6 and Trade Test in Instrumentation and Automation
- Ideally you have 8 - 10 Years + work experience in a Technical Sales environment and 8 - 10 years in Instrumentation
- Excellent planning and organizational skills
- Very Good administrative skills and pays excellent attention to detail
- Ability to work under pressure and at times extended hours to support other team members
- Service orientated, with strong interpersonal skills. Interested in learning the customer’s requirements, solving problems and making the appropriate and profitable recommendations
- Excellent communication skills and telephone etiquette Computer literate with very good knowledge of MS Office, CRM Systems and SAP

Benefits + Perks
- The security of working for an international family-owned company
- Modern, innovative and international working environment
- Flexible working hours
- Corporate pension plan and health management

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