Helpdesk Support

Job SpecificsLocation: Randburg, South Africa (on-site)Role type: Full-timeProviding remote helpdesk support (Hardware and Software Support)OverviewA dynamic and growing IT services provider is looking for a skilled and proactive IT Helpdesk Support Technician to join their team. The successful candidate will be responsible for providing IT support services...

The purpose of the role is to manage the helpdesk support function as well as the 1st line helpdesk support team members with goal of ensuring customer satisfaction, doing so in line with entity and departmental objectives. The individual will be responsible for managing 1st line support resource availability on both the telephone and helpdesk system,...

Position available for a Junior Helpdesk Support Technician in Randburg. Hybrid working.Minimum Requirements:IT Diploma / Degree preferredGrade 12Office 365 certified (MD-100, MD-101)ITIL Foundations CertificateA+ and N+ certificatesMCSA server 2012 - 2019 certifiedMore than 2 years in an IT Support role1 yr or more experience with Active Directory2 years or...

HelpDesk Manager: Key Responsibilities:Team Leadership:- Recruit, train, and mentor a team of helpdesk support specialists and technicians.- Foster a collaborative and positive team environment to enhance performance and employee satisfaction.- Set clear performance goals, monitor results, and conduct performance reviews. Customer Support Management:-...

To be a knowledgeable, fast, and friendly resource for our customers. - To ensure our software products are successfully used, and our technical support and training exceed customer expectations. **Essential Duties and Responsibilities**: - Ensuring Customer Support is knowledgeable, fast, friendly, and closing tech support cycles swiftly resulting in very...

iStore is the premier destination for all things Apple in Africa.As a Technical Support Consultant, you will be responsible for providing top-notch technical support to our customers, including troubleshooting, software support, and training.The successful candidate should possess:A combination of technical expertise and excellent communication...

**Purpose statement**: To provide assistance to the helpdesk and support manager and the support team in the execution of their duties and to serve as an interface between the clients and the sales representatives. **Helpdesk administration**: Attend to pharmacy queries and problems when received in a timely manner and supply customers with updates,...

**Innovate IT Africa - Helpdesk Manager** **Summary** As a Helpdesk manager, you should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate your team to achieve specific goals are essential skills to perform well in this position. Ultimately, you should be able to ensure high...

**Company Overview:** Set Consulting is a dynamic and innovative company focused on delivering exceptional customer experiences in the tourism industry.**Job Description:** As our Helpdesk Operations Lead, you will be responsible for leading a team of technical support specialists and overseeing the helpdesk system to ensure timely issue resolution and...

IT Helpdesk Agent - The Capital Support OfficeJoin to apply for the IT Helpdesk Agent - The Capital Support Office role at The Capital Hotels, Apartments & ResortsJob title: IT Helpdesk Agent - The Capital Support OfficeJob Location: Gauteng, JohannesburgDeadline: March 27, 2025DescriptionThe main purpose of this role is to offer first line helpdesk and...

**About Us**: Tsebo Facilities Solution is looking for a Helpdesk Supervisor who will be responsible to support the Helpdesk Manager and provide supervisory direction and strategic planning with regard to the technical interface of the Helpdesk ensuring it is up to date, effective and utilized correctly to assist in providing value added customer service to...

**Requirements**: - _ Tertiary IT Studies / Certificates_ - _ +/- 2 years, Telephonic and remote Helpdesk support (Hardware and software), Client liaison._ - _ MS Office_ - _ Windows_ - _ SQL script - Advantage_ - _ SQL Database Advantage_ - _ Telephone etiquette_

Our client in the Motor Industry has an opportunity available for a Helpdesk Support Technician to be based in the Johannesburg area. **Requirements**: - Matric with tertiary IT qualification. - Microsoft MCTIP desktop and / or server certifications - at least one. - Other Industry certifications such as COMPTIA, A+ etc would be an advantage. - 7 years’...

**About Us**: Tsebo Facilities Solution is looking for a Helpdesk Operator to receive the calls made at the helpdesk and log the calls required accurately and professionally. To allocate the calls to the correct facilities manager and In-house team member and ensure that the call is actioned, closed and followed up if required. To maintain communication with...

**_Location: Cyrildene, Bedfordview_** **_Requirements:_** - _ Matric_ - _ Relevant certificates/qualifications_ - _ 3+ years of experience as a Helpdesk Technician_ - _ Telephonic and Remote Helpdesk support (Hardware and software)_ - _ Must be tech-savvy_ - _ Must be available immediately_ - _ Experience with SQL Script and SQL Database will be an added...

Gauteng, JHB - Northern Suburbs - R 18000 - R 20000 Monthly Basic Salary**Position**: Helpdesk Co-ordinator - IT Managed Services Company **Location**: Fourways A leading IT Managed Services company is looking for a Helpdesk Co-ordinator to join their dynamic and friendly team! Great opportunity to grow and develop while working within an exciting and...

Minimum Requirements IT Diploma/Degree preferred Grade 12 Office 365 certified (MD-100, MD-101) ITIL Foundations Certificate A and N certificates Azure Fundamental AZ-900 certified MCSA server 2012 - 2019 certified More than 2 years in an IT Support role 1 yr or more experience with Active Directory 2 years or more experience with Desktop Support Experience...

PURPOSE OF JOBRespond to orders, general customer inquiries, invoice questions, and customer complaints.Helpdesk•Attend to daily logged calls on the helpdesk/MyBuildings.•Logging and follow-up of complaints or other requests received from tenants for services to be rendered.•Checking and advising the PSM on the client's mandates•Ensuring supporting...

PURPOSE OF JOBRespond to orders, general customer inquiries, invoice questions, and customer complaints.Helpdesk•Attend to daily logged calls on the helpdesk/MyBuildings.•Logging and follow-up of complaints or other requests received from tenants for services to be rendered.•Checking and advising the PSM on the client's mandates•Ensuring supporting...

Respond to orders, general customer inquiries, invoice questions, and customer complaints.HelpdeskAttend to daily logged calls on the helpdesk / MyBuildings.Logging and follow-up of complaints or other requests received from tenants for services to be rendered.Checking and advising the PSM on the client's mandates.Ensuring supporting documents are attached...