Technical Support/windows Helpdesk Specialist

2 weeks ago


Johannesburg, South Africa Axiom Full time

To be a knowledgeable, fast, and friendly resource for our customers.
- To ensure our software products are successfully used, and our technical support and training exceed customer expectations.

**Essential Duties and Responsibilities**:

- Ensuring Customer Support is knowledgeable, fast, friendly, and closing tech support cycles swiftly resulting in very happy customers.
- Ensuring product demonstrations are done on time and to a good result (interested customers).

**Requirements**:

- IT Background of Windows HelpDesk experience is needed
- Experience demonstrating software products to prospects or training customers.
- Experience in technical customer support and controlling the call.
- Experience documenting customer issues in a ticket system such as helpdesk.
- Good ability to study and understand new concepts and procedures.
- Stable work history and professional appearance.
- Excellent English communication and interpersonal skills

**Job Types**: Full-time, Permanent

Pay: R20,000.00 - R35,000.00 per month

Application Question(s):

- Can you provide your Skype ID to discuss the details of the position?

**Experience**:

- Windows Helpdesk: 3 years (preferred)



  • Johannesburg, Gauteng, South Africa CodeConnect Staffing (Pty) Ltd Full time

    Job SpecificsLocation: Randburg, South Africa (on-site)Role type: Full-timeProviding remote helpdesk support (Hardware and Software Support)OverviewA dynamic and growing IT services provider is looking for a skilled and proactive IT Helpdesk Support Technician to join their team. The successful candidate will be responsible for providing IT support services...


  • Johannesburg, Gauteng, South Africa SA Metal Full time

    We are seeking a highly skilled IT Technical Specialist to join our team at SA Metal. The ideal candidate will possess excellent technical knowledge, strong problem-solving skills, and the ability to work independently as well as in a team.Key ResponsibilitiesProvide comprehensive IT support to staff, including training and guidance on IT systems.Maintain...

  • Helpdesk Manager

    2 weeks ago


    Johannesburg, South Africa Select One Full time

    The purpose of the role is to manage the helpdesk support function as well as the 1st line helpdesk support team members with goal of ensuring customer satisfaction, doing so in line with entity and departmental objectives. The individual will be responsible for managing 1st line support resource availability on both the telephone and helpdesk system,...


  • Johannesburg, Gauteng, South Africa Set Consulting Full time

    **Company Overview:** Set Consulting is a dynamic and innovative company focused on delivering exceptional customer experiences in the tourism industry.**Job Description:** As our Helpdesk Operations Lead, you will be responsible for leading a team of technical support specialists and overseeing the helpdesk system to ensure timely issue resolution and...

  • Helpdesk Manager

    3 weeks ago


    Johannesburg, South Africa Innovate IT Africa Full time

    **Innovate IT Africa - Helpdesk Manager** **Summary** As a Helpdesk manager, you should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate your team to achieve specific goals are essential skills to perform well in this position. Ultimately, you should be able to ensure high...


  • Johannesburg, South Africa Fempower Personnel (Pty) Ltd. Full time

    Our client in the Motor Industry has an opportunity available for a Helpdesk Support Technician to be based in the Johannesburg area. **Requirements**: - Matric with tertiary IT qualification. - Microsoft MCTIP desktop and / or server certifications - at least one. - Other Industry certifications such as COMPTIA, A+ etc would be an advantage. - 7 years’...


  • Johannesburg, South Africa Select One Full time

    The role will involve providing technical assistance and support relating to computer systems, hardware, or software, responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. Duties will include but not be limited to: - Providing 1st line support - Desktop & peripheral support - User support...


  • Johannesburg, Gauteng, South Africa Select One Full time

    A world-class, specialist, professional services consulting partner, for complete technological solutions is looking for a Junior Helpdesk Support Technician to join their team.POSITION INFO :Application Support Technicians are members of the customer support team that troubleshoot applications, document issues and resolves conflicts. Assist users in...


  • Johannesburg, Gauteng, South Africa CodeConnect Staffing (Pty) Ltd Full time

    Company OverviewA dynamic and growing IT services provider, CodeConnect Staffing (Pty) Ltd, is seeking a skilled IT Helpdesk Support Technician to join their team.Job DescriptionThis role involves providing technical support to clients and ensuring seamless operations of IT infrastructure, networking, and security systems.Key ResponsibilitiesProvide...

  • Helpdesk Manager

    4 days ago


    Johannesburg, Gauteng, South Africa Set Consulting Full time

    HelpDesk Manager: Key Responsibilities:Team Leadership:- Recruit, train, and mentor a team of helpdesk support specialists and technicians.- Foster a collaborative and positive team environment to enhance performance and employee satisfaction.- Set clear performance goals, monitor results, and conduct performance reviews. Customer Support Management:-...


  • Johannesburg, Gauteng, South Africa Set Consulting Full time

    **Job Overview:**We are seeking a highly skilled Technical Support Manager to lead our helpdesk operations and provide exceptional customer service.**Key Responsibilities:Recruit, train, and mentor a team of technical support specialists to ensure excellent client experiences.Oversee the helpdesk system, ensuring timely issue resolution and effective...


  • Johannesburg, Gauteng, South Africa Core Group Full time

    iStore is the premier destination for all things Apple in Africa.As a Technical Support Consultant, you will be responsible for providing top-notch technical support to our customers, including troubleshooting, software support, and training.The successful candidate should possess:A combination of technical expertise and excellent communication...


  • Johannesburg, South Africa Blak International Full time

    **Provide 1st measure analysis of issues and inputs for problem management. Leverages best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and escalation handling.** Provide 1st level technical support, service restoration, fulfillment of service request and advice to users ensuring the...

  • IT Helpdesk Agent

    1 week ago


    Johannesburg, Gauteng, South Africa Thecapital Full time

    IT Helpdesk Agent - The Capital Support OfficeJoin to apply for the IT Helpdesk Agent - The Capital Support Office role at The Capital Hotels, Apartments & ResortsJob title: IT Helpdesk Agent - The Capital Support OfficeJob Location: Gauteng, JohannesburgDeadline: March 27, 2025DescriptionThe main purpose of this role is to offer first line helpdesk and...


  • Johannesburg, Gauteng, South Africa iStaff Recruitment Full time

    Position available for a Junior Helpdesk Support Technician in Randburg. Hybrid working.Minimum Requirements:IT Diploma / Degree preferredGrade 12Office 365 certified (MD-100, MD-101)ITIL Foundations CertificateA+ and N+ certificatesMCSA server 2012 - 2019 certifiedMore than 2 years in an IT Support role1 yr or more experience with Active Directory2 years or...


  • Johannesburg, Gauteng, South Africa Cashbuild Full time

    About the RoleCashbuild is seeking a skilled IT End User Support Technician to join our team. As an IT End User Support Technician, you will be responsible for providing technical support and assistance to end users, as well as assisting with the maintenance of IT infrastructure.Key ResponsibilitiesProvide technical support and assistance to end users via...


  • Johannesburg, South Africa Primedia Recruiter Full time

    **Purpose statement**: To provide assistance to the helpdesk and support manager and the support team in the execution of their duties and to serve as an interface between the clients and the sales representatives. **Helpdesk administration**: Attend to pharmacy queries and problems when received in a timely manner and supply customers with updates,...

  • IT Helpdesk Agent

    3 weeks ago


    Johannesburg, Gauteng, South Africa The Capital Hotels, Apartments & Resorts Full time

    Job title : IT Helpdesk Agent - The Capital Support OfficeJob Location : Gauteng, JohannesburgDeadline : March 27, 2025Quick Recommended LinksJobs by Location Job by industries DescriptionThe main purpose of this role is to offer first line helpdesk and desktop support to 13 different sites The ideal candidate should:Be a well-groomed, punctual and...


  • Johannesburg, Gauteng, South Africa TalentMatch Africa (TMA) Full time

    About the RoleWe are looking for a skilled Windows Server Infrastructure Specialist to lead the deployment, configuration, and optimization of Windows Server environments in enterprise settings. The ideal candidate will have hands-on experience with Windows Server (2012 R2-2025), Hyper-V, VMware, and Azure Stack HCI.The specialist will also be responsible...

  • Helpdesk Supervisor

    3 weeks ago


    Johannesburg, South Africa Tsebo Group Full time

    **About Us**: Tsebo Facilities Solution is looking for a Helpdesk Supervisor who will be responsible to support the Helpdesk Manager and provide supervisory direction and strategic planning with regard to the technical interface of the Helpdesk ensuring it is up to date, effective and utilized correctly to assist in providing value added customer service to...