Ops Spec: Client Engagement
7 months ago
Business unit, Department, Reporting Business Unit Cloud Platform Solutions Department Service Management - CFC Position reports to Manager Job grade S6
Core Description
To work closely with the sales team to support the sale of CFC services to clients with product pricing and schedules of work, as well as guiding the sales team through all the capabilities and complexity of our service solutions Key Deliverables / Primary Functions Lead product pricing, positioning, and messaging processes in CFC Represent the CFC to the Sales Organisation, and with the Sales Organisation to the client, as required to build awareness and understanding and to solicit feedback on CFC services Prepare sales proposals and brief sales representatives and clients from time to time, as required Managing the sales bid process by responding to RFI’s & RFP’s in line with client and Sales Office requirements Maintain current and accurate service costing models to ensure accurate pricing of CFC service offerings Core Functional Skills & Knowledge Communication Microsoft Office Process Orientation Impactful Communication Core Behavioural Competencies Job Match Culture Match Creating & Innovating Delivering Results & Meeting customer expectations Planning & Organising Presenting and Communicating information Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology or Computer Science OR NQF 4: Grade 12 Additional Education -Preferred /Advantage Experience
3 years’ experience
OR
Grade 12 & 5 years’ experience Certifications ITIL v3 Foundation Phase Professional Memberships in Relevant Industry Level of Engagement & Span of Control
**Span of Control**: 0
**Level of Engagement**: Interact directly with internal & external clients Special Requirements / Employment Condition Drivers Licence and Reliable Vehicle - both required Workplace / Physical Requirements Full-time Office Based position.
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Ops Spec: Service Delivery
1 month ago
Centurion, South Africa BCXP Full time**Ops Spec**: Service Delivery (Temp) Business Unit Operate Department Service Delivery Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...
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Ops Spec: Service Management
2 months ago
Centurion, South Africa BCXP Full time**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - Philip Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...
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Ops Spec: Service Delivery
2 months ago
Centurion, South Africa BCXP Full time**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - Wayne Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...
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Ops Spec: Service Delivery
2 months ago
Centurion, South Africa BCXP Full time**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - (Kennedy) Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...
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Ops Spec: Service Management
2 months ago
Centurion, South Africa BCXP Full time**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - Gary Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...
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Ops Spec: Sales Support
7 months ago
Centurion, South Africa BCXP Full timeBusiness Unit, Department, Reporting Job grade/level S6 Business Unit CSO Department Commercial Position reports to Ops Managaer: Sales Support Span of Control 5 - 10 Core Description Handles non-selling processes and tasks inherent in the sales process to ensure that customer requirements and expectations are met. Provides assistance to the Sales teams to...
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Ops Spec: Proposal Centre
7 months ago
Centurion, South Africa BCXP Full timeBusiness Unit, Department, Reporting Job grade/level S6 Business Unit CSO Department Commercial Position reports to Ops Specialist: Proposal Centre (Lead) Span of Control N/A Level of Engagement Interacts with various stakeholders within BCX, both on manageament and operational levels Core Description To partner with the sales force to co-ordinate, manage...
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Ops Spec: Data Insights and Process Automation
2 months ago
Centurion, South Africa BCXP Full time**Ops Specialist**: Data Insights and Process Automation Business Unit Operate Department Business Performance Job grade/level S6 Reports To Snr Specialist: Pricing & Profitability Core Description The Ops Specialist for Data Insights and Process Automation is responsible for supporting the effective operational management and deployment of data-driven...
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Ops Spec: Service Delivery
4 weeks ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, ReportingBusiness UnitOperateDepartmentService DeliveryJob gradeS6 Core DescriptionThe Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring service...
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Ops Spec: Service Delivery Management
7 months ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, Reporting Business Unit Solutions Department Health & Retail Solutions Job grade S6 Core Description Responsible for managing and controlling the resources required to deliver the contracted services to clients, by being fully aware of the status of all services provided to the client, as well as to initiate interaction with the...
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Ops Spec: HR and Payroll
6 months ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, Reporting Business Unit Solutions Department EAS - Payroll Solutions Job grade S6 Core Description OR Engagement will all levels within the organisation, internal and external to the business. Special Requirements / Employment Condition Workplace / Physical Requirements Hybrid Remote Worker Billable
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Ops Spec: Database Administrator
7 months ago
Centurion, South Africa BCXP Full time**Required Skills**: Weblogic 11g/12c and Oracle SOA 12c experience, Oracle JDeveloper, Java/J2EE, XML, XSD, XPATH, JSP’ and Devops Process exposure. **Nice to have**: Banking Domain, IBM DataPower and 1 way/2 way SSL Business unit, Department, Reporting Business Unit Cloud Platform Solutions Department EIS Position reports to Manager DMBS Job grade...
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Ops Spec: Database Administrator
7 months ago
Centurion, South Africa BCXP Full timeWe are looking for a Microsoft SQL Server DBA with 4/5 years minimum experience to join our team. As a SQL Server DBA, you will be responsible for/but not limited to implementing, configuration, maintenance, and performance optimisation of critical Microsoft SQL Server RDBMS systems. Structure, Grade & Reporting Job grade/level S6 Business Unit Digital...
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Ops Specialist: Problem Management
2 months ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, Reporting Business Unit Department Quality Ops UCS and Change Job grade S6 Core Description To perform Problem Management activities according to policy, process and procedures as agreed for contracted services to reduce the number of major incidents impacting the business. To facilitate collection of information from incidents and...
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Senior Ops Specialist
2 months ago
Centurion, South Africa African Arete Full timeWe are seeking an Ops Specialist for our client in Centurion, Gauteng. This role is responsible to effectively management and optimization of software assets throughout its lifecycle for clients. By implementing Software Asset Management practices, processes, and tools to reduce costs, mitigate compliance risks and maximize the value of the software...
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Ops Spec: Bu Accounting
7 months ago
Centurion, South Africa BCXP Full timeBusiness Unit, Department, Reporting Business Unit Finance Division Finance Reports To Snr Manager: Finance Business Partner Span of Control 0 Core Description To coordinate the budgeting process, prepare and monitor the actual vs. budget. Co-ordinate and consolidate information for all statutory reporting. Provide input into the analysis of financial...
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Spec: Projects
7 months ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, Reporting Business Unit Operations Department Technology Services Reports to Snr Spec: Software Development Grade/Level S5 Core Description To manage a team of developers responsible for building code for projects. The day-to-day running and Software Delivery of projects with BCX or External customers within the specified and...
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Ops Spec: Risk
2 months ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, Reporting Business Unit Solutions Department SAP COE Job grade/level S6 Core Description Responsible for maintaining and supporting the overall risk information and Compliance portfolio within the BCX SAP COE. Key Deliverables / Primary Functions Engage with SAP Account Executives for license deals and renewals. Ensure timely...
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Ops Spec: Programme
6 months ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, Reporting Business Unit Finance Department Business Excellence Job grade/level S6 Core Description Responsible for coordinating the set-up of key meetings for the Strategic Project Management Office, tracking attendance and providing administrative support for the meetings including reading pack preparation, meeting note taking and...
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Ops Spec: Capacity and Availability Management
2 weeks ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, Reporting Business Unit Operate Department Service Management -SQE Job grade/level S6 Core Description Interacting with clients as well as relevant stakeholders within BCX. Special Requirements / Employment Condition Workplace / Physical Requirements Hybrid Remote Worker Revenue Generating Billable