Internal Sales Assistant

4 weeks ago

Durban, South Africa Epsidon Management & Marketing Consultancy Full time

**JOB PROFILE**

**Job Title**:Internal Sales Assistant

**Division **Data Centre

**Location **La Lucia Ridge Office Estate, Umhlanga

**Reports to **Senior Account Manager

**Direct Subordinates **0

**Total Staff in Function **3

**Working Relationships**

**Internal**
- Procurement
- Sales Operations
- Brand Operations
- Account Managers
- Systems Engineers / Presales
- Marketing
- Logistics

**External**
- Vendor
- Resellers
- End Users
- Vendor Alliance Partners

**Main Purpose of Position**:
To maintain and continue the growth and development of First Distributions Sales and Account management.

**Key Performance Areas**:
**KPA**

**PERFORMANCE STANDARDS**

**Sales and Account Management performance function.**

**Selling Hardware into the FD DC MSP Reseller Database; along with Dell CSG products and various other silos.**
- Assist and contribute to the External AM by driving revenue targets through targeted set of partners.
- Business development and sales, Dell CSG and ISG partners.
- Driving reseller business and marketing strategy to enable the expansion of the FD CSG portfolio within existing and new targeted accounts.
- Understand reseller strategy, programs and complete portfolio of products
- Sales Certifications to be current on all brands and maintained.
- Bi-weekly Business Review Session with AM, Brand and Presales (FD).
- Weekly Pipeline Status of projected deals and probability of deal status. Report opportunity details to Sales manager on a regular basis (biweekly) showing deal progression and pipeline creation using Customer Relationship Management system. Discuss KPI and Target tracking weekly.
- Track and forecast, Partner Activities and status of activities achieved. Feedback on Brand performance and measure success, to be discussed in weekly meeting with Sales manager.
- Engage and communicate Brand updates to Resellers
- Attend bi-weekly Brand Discussions, planning, pipeline and update sessions with Brand team
- Build and manage relationship with Key Resellers and FD Brand and Pre-sales teams
- Attend Vendor Conferences.
- Demonstrate sales growth.
- Ensure that sales targets are achieved and report any deviations with detailed reasoning.

**Marketing Management**
- Encourage reseller awareness and attendance of all FD events and initiatives.

**People Management**
- Managing resellers expectations by engaging with, operations, Brand and Pre-sales teams to support all Reseller requests
- Attend training provided by Vendors to become totally self-sufficient in the sales of products

**COMPETENCIES**:
**Knowledge** - You must know:
**Skills** - You must be able to perform:
**Attributes** - You must in a way that will drive successful performance which is supported by the **Company’s values.**
- Knowledge of relevant brand products and process.
- Knowledge of vendor structure to have the correct point of contact.
- Knowledge of information management industry in East Africa
- Knowledge of IT Industry.
- Knowledge Of the Cloud Vendors and Process
- Knowledge of Cloud Sales and Services
- Previous reseller or end-customer relationships
- Proven target achieved - track record
- Knowledge of relevant brand process
- Knowledge of vendor structure in order to have the correct point of contact
- Excel Intermediate
- Demonstrated accuracy and attention to detail with numbers
- Demonstrated confidentiality.
- Ability to deliver on service level agreements.
- Demonstrated ability towards business intelligence.
- Emotional Intelligence.
- Adhere to all policies and procedures that are implemented by the Company.
- Strong Self Motivational and Empowerment skills.
- Strong Communication Skills.
- Strong Relationship and Self-Management Skills.
- Takes Initiative.
- Works well with all kinds of people.
- Remains calm under pressure.
- Trust - It is the starting point of being able to work together. When we trust, we feel safe.
- Attitude - Professionalism and positivity are the demonstrated attitude with internal and external stakeholders.
- Respect - Respect is not only a promise, but it is supported by actions.
- Passion - Passion is the energy that keeps us going. Everyone at Epsidon, puts their heart into their work and is passionate about becoming the best version of themselves.
- Accountability - Accountability allows us to learn. Be accountable for the consequences of your actions.
- Integrity - Be honest and truthful in your dealings with peers, customers, and vendors.
- Teamwork
- Strive to work productively in co-operation with one another, fostering a healthy atmosphere with mutual support, thus allowing everyone to achieve their own work-related goals.
- Enjoyment - Be happy at work and love what you do. This is an overall productivity booster and enhances performance.

**Internal training associated with competencies**:

- Adhere to and complete the Company Learning Map issued during the first week of employment to meet the expectation

**Minimum Experience**:

- 1-3 years of Sales

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