Call Center

Call Center Representative responsibilities include: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they...

Call Center Manager Randburg R550000 - 600000 The employer is a high-performing Business Process Outsourcing Solutions Provider specialising in customer management partnerships, as experts in service excellence, they set the standards for global customer satisfaction, client delight and employee engagement. - 4 years of Call Centre & BPO Ops Management...

iSON Xperiences is looking for a dedicated Call Center Professional to join our team in Randburg, enhancing our commitment to exceptional customer service.This role presents a fantastic opportunity to grow your career while working in a supportive environment focused on quality and excellence.We anticipate an annual salary of approximately R180,000,...

Outbound Tele sales agents wanted for a large insurance company Basic R 4500.00 plus uncapped commission **Key Skills** - Leads will be provided - Product knowledge Training - Paid plus travelling allowance while you train - Matric - 9 Months experience selling on a call center - You must be able to handle objection - Be able to work within a team - Good...

Call Centre Agents Needed - Requirements - Matric - South African ID - Previous Call Centre Experience will be an Advantage **Salary**: From R4,500.00 per month **Education**: - High School (matric) (required)

REQUIREMENTS - Grade 12\Matric - Must have 1-2 years sales experience within a call center - Excellent communication skills (written and verbal) - Clear criminal and credit record. - Must have strong background as a call center agent including outbound and inbound call center experience. **Job Type**: Permanent **Salary**: From R4,500.00 per month

Call Centre Representative Required **Requirements**: - Matric OR Grade 11 Term 4 report - Must be 18 to 29 years old - Sufficient computer knowledge - Well Spoken - Good Communication skills - Contributing to and driving sales by effectively calling clients. - Achieving sales targets and converting outbound leads. - Ensuring your product knowledge is...

Kairos International (Randburg) is on the hunt for seasoned sales agents. We require you to have a minimum of 1 year experience as a sales agent either in a call center or on the field. be able to travel to Randburg. **Salary**: R3,500.00 - R10,000.00 per month Ability to commute/relocate: - Randburg, Gauteng: Reliably commute or planning to relocate...

Job Description Hello Future Call Center Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the...

**Job description** We are passionate about growing people and we currently have opportunities in our lead generation space for passionate and driven people who are ambitious and want to develop their careers in the call center space. As a growing company, there is exceptional growth potential for the right people. If you believe that you are such a person...

**Purpose of the Job**: The purpose of Call Centre Supervisor role is to supervise and co-ordinate a team of Call Center Agents, ensuring efficient and effective customer service delivery, adherence to company policies, and achievement of performance targets by providing high-quality customer service. **Job Objectives**: **All aspects of overseeing Call...

**Position Title: WFM - Team Lead Planning** **Position Summary**: The primary responsibilities of a Workforce Management (WFM) Planning Team Leader includes: - To lead a team of Workforce Management Planners to ensure that the call center's staffing levels are in line with the business's needs. Some of the key responsibilities of a WFM Planning Manager...

The Role: **DUTIES AND RESPONSIBILITIES** **TASK/ACCOUNTABILITY** â?¢ Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production,...

**Position Title: WFM Planner** **Position Summary**: **The primary responsibilities of a Workforce Management (WFM) Planner includes**: - Management of multiple accounts/sites end to end planning - Developing and maintaining accurate forecasting and capacity planning models to ensure efficient and effective staffing levels - Monitoring call center metrics...

Customer Service Fixed Term Contract PositionContract based in RandburgTo Start ASAPMain Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct...

Kairos International (Randburg) is on the hunt for Outbound Call Centre Sales Agents who have sold **ROADSIDE AND MEDICAL ASSISTANCE** products. We require you to have a minimum of **1 year experience** in the above role and be able to travel to Randburg. Our offer includes R3700 basic salary plus a very lucrative commission model together with...

Sales consultant required for Tracker (both field and call center). Duties and responsibility: - **1. Achieve Targets**: - Achieve individual sales target - Achieve weekly and monthly call stats - Ability to acquire new customers - Strong personality - Ability to work under pressure This is commission based highly paying commission. **Salary**:...

The Individual Touch is seeking an experienced Telesales Expert to join our team in RANDBURG or SURROUNDS. This exciting opportunity allows you to utilize your skills in telesales and appointment setting to drive business growth and contribute to the success of our organization.Job SummaryWe are looking for a highly motivated and results-driven Telesales...

**JOB PURPOSE**: - Facilitate induction programs and other training programs for employees. - Evaluate Call Centre employee’s performance and calls to gauge skills gaps. - Create training programs and coach to address skill gaps in employees. - Prepare learning materials for training programs. **QUALIFICATION AND EXPERIENCE REQUIRED** - Minimum Matric...

Job Opportunity: Telesales ProfessionalWe are seeking a highly motivated and results-driven Telesales Professional to join our team at The Individual Touch. As a key member of our sales team, you will play a vital role in promoting our services to prospective clients and securing high-quality appointments for our Account Executives.About the Role:The...