Call Center

Call Center Representative responsibilities include: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they...

We are currently recruiting for a Call center manager which is a contract position with one of our clients.We are currently recruiting for a Call Center Manager which is a contract position which with one of our clients. We need someone who is available immediately and has experience in the role.RequirementsMinimum of 3 years experience as a Contact Centre...

We are currently recruiting for a Call Center Manager contract position with one of our clients at Energy at Work Projects. This is a contract role that requires immediate availability and experience in managing contact centers. Key Requirements: * Minimum of 3 years experience as a Contact Centre Manager * Must have managed at least 8 Team Leader or over...

Call Centre Agents Needed - Requirements - Matric - South African ID - Previous Call Centre Experience will be an Advantage **Salary**: From R4,500.00 per month **Education**: - High School (matric) (required)

Job Title: Contact Center ManagerWe are currently recruiting for a Contract Call Center Manager position with one of our clients at Energy at Work Projects.Job SummaryWe are seeking an experienced Contact Center Manager to lead our client's contact center team. The ideal candidate will have a proven track record of managing contact centers, excellent...

We are currently recruiting for a Call Center Manager position with Energy at Work Projects, a contract role with one of our esteemed clients.We seek an experienced professional who can assume immediate responsibility and has a proven track record in managing contact centers.Minimum of 3 years experience as a Contact Centre ManagerMust have managed at least...

REQUIREMENTS - Grade 12\Matric - Must have 1-2 years sales experience within a call center - Excellent communication skills (written and verbal) - Clear criminal and credit record. - Must have strong background as a call center agent including outbound and inbound call center experience. **Job Type**: Permanent **Salary**: From R4,500.00 per month

We are currently recruiting for a Call Center Manager contract position with one of our clients at Energy at Work Projects.We require someone who is available immediately and has experience in the role.Key Responsibilities:Minimum of 3 years experience as a Contact Centre ManagerMust have managed at least 8 Team Leader or over 150 seats contact...

Job Description Hello Future Call Center Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the...

**Job description** We are passionate about growing people and we currently have opportunities in our lead generation space for passionate and driven people who are ambitious and want to develop their careers in the call center space. As a growing company, there is exceptional growth potential for the right people. If you believe that you are such a person...

**Purpose of the Job**: The purpose of Call Centre Supervisor role is to supervise and co-ordinate a team of Call Center Agents, ensuring efficient and effective customer service delivery, adherence to company policies, and achievement of performance targets by providing high-quality customer service. **Job Objectives**: **All aspects of overseeing Call...

This position will help ensure overall availability and reliability to meet or exceed defined service levels of data centre operations. This position must be experienced in people management, have a strong technical understanding and the drive and vision to take Tracker Data Center Operations to the next level. The successful candidate will have experience...

**Position Title: WFM - Team Lead Planning** **Position Summary**: The primary responsibilities of a Workforce Management (WFM) Planning Team Leader includes: - To lead a team of Workforce Management Planners to ensure that the call center's staffing levels are in line with the business's needs. Some of the key responsibilities of a WFM Planning Manager...

**Position Title: WFM Planner** **Position Summary**: **The primary responsibilities of a Workforce Management (WFM) Planner includes**: - Management of multiple accounts/sites end to end planning - Developing and maintaining accurate forecasting and capacity planning models to ensure efficient and effective staffing levels - Monitoring call center metrics...

Customer Service Fixed Term Contract PositionContract based in RandburgTo Start ASAPMain Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct...

OverviewThe Individual Touch is a leading organization in the industry, seeking an exceptional Sales Development Representative to join our team. As a Sales Development Representative, you will play a critical role in promoting our services and securing appointments for our Account Executives.Job DescriptionWe are looking for a highly motivated and...

Key Responsibilities:Promote our services to prospective clients and acquire viable business prospects.Attend weekly sales meetings and training sessions as required by the Sales Director.Ensure that all appointments are captured on our sales tracking system and updated on the whiteboard in a timely manner.Follow up on leads handed over by Account Executives...

Promote and explain services to prospective clients Obtain fixed, quality, industry related appointments for Account Executives, as per the target set by the Sales Director. Attend weekly sales meetings at the time and venue set by the Sales Director and other meetings as required. Attend all training sessions that are set by the Sales Director and to...

**JOB PURPOSE** To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. **QUALIFICATIONS & EXPERIENCE REQUIRED** - Minimum Matric qualification is mandatory. - Tertiary qualification or...

**JOB PURPOSE** To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. **QUALIFICATIONS & EXPERIENCE REQUIRED** - Minimum Matric qualification is mandatory. - Tertiary qualification or...