Call Center Manager

Call Center Representative responsibilities include: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they...

EKS Solutionz is seeking to give young individuals an opportunity to join our Call Centre.The position will be based at our office in Oak Avenue, Randburg. **Our Offer includes R3500 Basic Salary + R500 attendance bonus + Commission + Daily/Weekly/Monthly Incentives.** We require the following: - **Call Centre lead warming, lead generation or sales is...

iSON Xperiences is looking for a dedicated Call Center Professional to join our team in Randburg, enhancing our commitment to exceptional customer service.This role presents a fantastic opportunity to grow your career while working in a supportive environment focused on quality and excellence.We anticipate an annual salary of approximately R180,000,...

Outbound Tele sales agents wanted for a large insurance company Basic R 4500.00 plus uncapped commission **Key Skills** - Leads will be provided - Product knowledge Training - Paid plus travelling allowance while you train - Matric - 9 Months experience selling on a call center - You must be able to handle objection - Be able to work within a team - Good...

Call Centre Agents Needed - Requirements - Matric - South African ID - Previous Call Centre Experience will be an Advantage **Salary**: From R4,500.00 per month **Education**: - High School (matric) (required)

REQUIREMENTS - Grade 12\Matric - Must have 1-2 years sales experience within a call center - Excellent communication skills (written and verbal) - Clear criminal and credit record. - Must have strong background as a call center agent including outbound and inbound call center experience. **Job Type**: Permanent **Salary**: From R4,500.00 per month

Call Centre Representative Required **Requirements**: - Matric OR Grade 11 Term 4 report - Must be 18 to 29 years old - Sufficient computer knowledge - Well Spoken - Good Communication skills - Contributing to and driving sales by effectively calling clients. - Achieving sales targets and converting outbound leads. - Ensuring your product knowledge is...

Kairos International (Randburg) is on the hunt for seasoned sales agents. We require you to have a minimum of 1 year experience as a sales agent either in a call center or on the field. be able to travel to Randburg. **Salary**: R3,500.00 - R10,000.00 per month Ability to commute/relocate: - Randburg, Gauteng: Reliably commute or planning to relocate...

Job Description Hello Future Call Center Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the...

**Job description** We are passionate about growing people and we currently have opportunities in our lead generation space for passionate and driven people who are ambitious and want to develop their careers in the call center space. As a growing company, there is exceptional growth potential for the right people. If you believe that you are such a person...

The Role: **DUTIES AND RESPONSIBILITIES** **TASK/ACCOUNTABILITY** â?¢ Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production,...

**Purpose of the Job**: The purpose of Call Centre Supervisor role is to supervise and co-ordinate a team of Call Center Agents, ensuring efficient and effective customer service delivery, adherence to company policies, and achievement of performance targets by providing high-quality customer service. **Job Objectives**: **All aspects of overseeing Call...

**Position Title: WFM - Team Lead Planning** **Position Summary**: The primary responsibilities of a Workforce Management (WFM) Planning Team Leader includes: - To lead a team of Workforce Management Planners to ensure that the call center's staffing levels are in line with the business's needs. Some of the key responsibilities of a WFM Planning Manager...

**Position Title: WFM Planner** **Position Summary**: **The primary responsibilities of a Workforce Management (WFM) Planner includes**: - Management of multiple accounts/sites end to end planning - Developing and maintaining accurate forecasting and capacity planning models to ensure efficient and effective staffing levels - Monitoring call center metrics...

One of the largest Financial Service companies are currently a Call Centre Manager to manage Team Leaders and Consultants **Responsibilities**: To lead, manage and ensure the effective and efficient operation of the Outbound Sales Call Centre. Implement divisional strategy, policies and procedures to achieve set goals (revenue targets), quality, and...

Our client in the **Hair Care industry** is currently looking for a **Call Centre Agent **in **Randburg.** **Duties & Responsibilities**: - Obtaining client information by answering telephone calls or responding to messages left on the answer phone. - Ensuring that the clients profile and details are completed as accurately and completely as is possible....

Customer Service Fixed Term Contract PositionContract based in RandburgTo Start ASAPMain Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct...

**Purpose of the Job**: - To support and coordinate the functions of the business from call centre perspective. - All aspects of overseeing Call Centre Agents. - Management of service levels within the Call Centre environment. **Job Objectives**: - Scheduling of shifts - Dealing with client/customer queries - Responsible for giving relevant feedback to...

iSON Xperiences is seeking a skilled Operations Manager to lead our inbound voice/messaging/email customer services team. This role is ideal for individuals with experience in contact center management and a passion for delivering exceptional customer experiences.Main Responsibilities:Lead and manage a team of up to 18 agents, providing coaching and...

Job Description To lead the call centre team of agents by monitoring and driving the delivery of targets and ensuring customer satisfaction Responsible for a combination of sales and customer service including cross-selling to clients as well as nurturing the client relationship Must be knowledgeable on all aspects of the company products, processes and...