Call Center Customer Service Representative

6 days ago


Johannesburg, South Africa Skills Excel Business Center Full time

We are searching for polite, professional call center representatives to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services

Main duties will be as follows
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Offering assistance to customers to ensure they find the right product/service.
- Investigating and solving customer problems; some are rather easy, but you will occasionally face a complicated issue.
- Refer customers to senior staff when necessary.

Skills and attributes

Good communication skills

Listening skills

ability to multitask

Qualification

Matric or Equivalent

NO EXPERIENCE SHALL BE REQUIRED- Training will be provided
- WhatsApp. 0718022656

**Job Type**: Permanent

Pay: R4 850,00 - R10 050,00 per month

**Education**:

- High School (matric) (preferred)


  • Call Center Agent

    2 days ago


    Johannesburg, Gauteng, South Africa Advanced Call Center Technologies, LLC Full time

    About the RoleAt Advanced Call Center Technologies, LLC, we are looking for a skilled Call Center Agent to join our team. In this role, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...


  • Johannesburg, South Africa Smartworks Service Full time

    **Job Description: Outbound Call Representative** **Position**: Outbound Call Representative / Appointment Setter **Location**: Remote **Job Type**: Full-time Pay: $6.00 **Responsibilities**: - Make outbound calls to prospective clients based on provided lead lists. - The goal is to set an appointment with a licensed insurance agent - Present and...

  • Operations Manager

    3 weeks ago


    Johannesburg, South Africa Advanced Call Center Technologies, LLC Full time

    Advanced Call Center Technologies (ACT,) is looking for an energetic, motivated, and experienced, ONSITE Call Center Operations Manager to join our rapidly growing team. We offer: - Opportunities to advance within - Tremendous bonus opportunities - Fantastic Supervisors and a Positive environment - Affordable benefits for you, your spouse, and/or children...


  • Johannesburg, Gauteng, South Africa Advanced Call Center Technologies, LLC Full time

    Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed together In this role you will be the voice of the company, through positive interactions, you can make a...


  • Johannesburg South, South Africa SKILLS PLACEMENT CENTER Full time

    WhatsApp to apply. 0687161231 We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Responsibility - Answering or making calls to clients to learn...


  • Johannesburg, Gauteng, South Africa Advanced Call Center Technologies, LLC Full time

    Job OverviewWe are seeking a talented Customer Service Specialist to join our team at Advanced Call Center Technologies, LLC. In this role, you will be the primary point of contact for customers, providing exceptional service and support through various communication channels.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely...

  • Call Center Manager

    2 days ago


    Johannesburg, South Africa ReDefined Growth Marketing Full time

    **About ReDefined Growth Marketing** We are a dynamic digital marketing agency that works within the spa and med spa industry. We not only guarantee the best results for our clients, but we also prioritize building a one-of-a-kind working experience for our team. We are 100% remote, and our employees are awesome at what they do and based all over the...


  • Johannesburg, Gauteng, South Africa Advanced Call Center Technologies, LLC Full time

    Job SummaryAdvanced Call Center Technologies, LLC is hiring a Phone Support Representative to provide top-notch customer service to our clients. As a key member of our team, you will be responsible for handling customer calls, emails, and chats in a professional and courteous manner.Main DutiesAnswer customer inquiries and resolve issues via phone, email,...


  • Johannesburg, South Africa United Call Centers Kft Full time

    _United Call Centers is a global leader in providing multilingual call center services using an at-home workforce. At United Call Centers we provide OmniChannel Front Office BPO services globally in all languages and we are currently looking for talented English-speaking CSRs for our international team._ - Our new teammates will participate in running a...


  • Johannesburg, South Africa Advanced Call Center Technologies, LLC Full time

    **Job description** **Essential Duties and Responsibilities** Monitors associates real-time productivity to achieve production and revenue goals. Coaches and develops associates to improve quality, performance and productivity. Develops and implements goals and action plans as needed. Motivates and rewards associates using company and client incentive...

  • Call Center Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Sharedvalue Full time

    Location: RivoniaSalary: Market-relatedWe are a dynamic insurance brokerage representing several leading providers. We are seeking an experienced Call Center Manager to oversee our sales and service teams, ensuring efficient operations, exceptional customer service, and achievement of business objectives.Key ResponsibilitiesLeadership & Team...


  • Johannesburg, South Africa United Call Centers Kft Full time

    _United Call Centers is a global leader in providing multilingual call center services using an at-home workforce. At United Call Centers we provide OmniChannel Front Office BPO services globally in all languages and we are currently looking for talented German-speaking CSRs for our international team._ - Our new teammates will participate in running a...

  • Call Center Manager

    4 weeks ago


    Johannesburg, Gauteng, South Africa Sharedvalue Full time

    Location: RivoniaSalary: Market-relatedWe are a dynamic insurance brokerage representing several leading providers. We are seeking an experienced Call Center Manager to oversee our sales and service teams, ensuring efficient operations, exceptional customer service, and achievement of business objectives.Key ResponsibilitiesLeadership & Team...


  • Johannesburg, South Africa United Call Centers Kft Full time

    **_United Call Centers_** _is a global leader in providing multilingual call center services using an at-home workforce. At United Call Centers we provide OmniChannel Front Office BPO services globally in all languages and we are currently looking for talented German speaking CSRs for our international remote team._ - Currently we are looking for talented...


  • Johannesburg, Gauteng, South Africa Quest Staffing Solutions Full time

    We're seeking German and Spanish speaking Call Centre Agents, Temp Contract, Johannesburg and Cape Town, to assist with the hotel booking platform, sales-driven Inbound and Outbound Sales Call Center Agent to join our dynamic team.Fluency in English and Spanish or GermanInbound Sales Responsibilities:Answer inbound calls from customers inquiring about hotel...

  • Call Center Agent

    10 hours ago


    Johannesburg, Gauteng, South Africa Malaji Specialised Services Full time

    Malatji Specialised Services is currently looking for a call center Agent, you will be responsible for answering incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.Call Center Agent Job Responsibilities and Duties:Answer incoming...


  • Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Call center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Hire, train, coach and lead call centre team as they provide services to our customers. Lead the call centre team to provide friendly and efficient service to customers on inbound and outbound calls Supporting call centre agents through...

  • Call Center Agent

    2 weeks ago


    Johannesburg, Gauteng, South Africa Malaji Specialised Services Full time

    Malatji Specialised Services is currently looking for a call center Agent, you will be responsible for answering incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.Call Center Agent Job Responsibilities and Duties:Answer incoming...

  • Call Center Agent

    1 week ago


    Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Provide product and service information to customers. Document all call information according to standard operating procedures. Research, identify, and resolve customer complaints using business tools and available customer data. Address and...

  • Call Center Agent

    2 weeks ago


    Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Call Center Agent for Johannesburg, South Africa **Responsibilities of this Post**: Answer courteously inbound calls. Manage filing, mailing, correspondence and other management tasks. Generate customer interest in the services or products offered by the company. Manage and update customer databases with the status of each...