Customer Service Specialist

1 day ago


Johannesburg, Gauteng, South Africa Advanced Call Center Technologies, LLC Full time
Job Overview

We are seeking a talented Customer Service Specialist to join our team at Advanced Call Center Technologies, LLC. In this role, you will be the primary point of contact for customers, providing exceptional service and support through various communication channels.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate records of customer interactions and update information as necessary.
  • Work collaboratively with internal teams to resolve complex customer issues.
Requirements
  • Bachelor's degree in Communications, Marketing, or related field.
  • 1-2 years of experience in customer-facing roles, preferably in a call center environment.
  • Excellent communication and problem-solving skills.


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