Call Center Operations Manager

Advanced Call Center Technologies (ACT,) is looking for an energetic, motivated, and experienced, ONSITE Call Center Operations Manager to join our rapidly growing team. We offer: - Opportunities to advance within - Tremendous bonus opportunities - Fantastic Supervisors and a Positive environment - Affordable benefits for you, your spouse, and/or children...

Advanced Call Center Technologies is seeking Workforce Production Scheduler to join our team. We offer a fast track to advancement. Do you love helping others, are you looking for more than just a job, how about a long term career? Position Summary Workforce Production Scheduler has the primary responsibility of managing forecast and schedules for assigned...

We offer: - Opportunities to advance within - Flexible schedules - Tremendous bonus opportunities - Fantastic Supervisors and a Positive environment **Position Summary** Under the general direction of the Sr. VP, Operations, the Operations Manager leads and directs a team supervisors and of production associates performing customer support, product sales...

**Essential Duties and Responsibilities** Monitors associates real-time productivity to achieve production and revenue goals. Coaches and develops associates to improve quality, performance and productivity. Develops and implements goals and action plans as needed. Motivates and rewards associates using company and client incentive programs to drive...

Advanced Call Center Technologies is seeking a Workforce Management Supervisor to join our team. We offer a fast track to advancement. Do you love helping others, are you looking for more than just a job, how about a long term career? Position Summary Workforce Management Supervisor has the primary responsibility of managing RTA and WFM employees. The...

Brand New Site in Johannesburg. Advanced Call Center Technologies is seeking Bilingual (French/French Canadian) Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed together! In this role you will be the voice...

WhatsApp to apply. 0687161231 We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Responsibility - Answering or making calls to clients to learn...

We are searching for polite, professional call center representatives to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services Main duties will be as follows - Building lasting relationships with clients and other call...

**Position Summary** Under the general direction of the Director of Training & Quality, facilitates company and client training programs for current and new employees. **Nature and Scope** Position reports to the Manager, Training & Quality. Incumbent has routine contact with new hire employees, existing production employees, support staff, managers, and...

**Job Title**: Lead Generation Manager **Location**: Johannesburg, Gauteng **Job Type**: Full-time **Pay**: From R15,000 per month + Commission **Overview**: **Responsibilities**: - **Productivity and Performance Management**: - Actively monitor agents' real-time productivity to achieve Bytestream's lead generation and revenue goals. - Track and report...

Call center agents /Customer service Agents are needed for Entry Jobs. should be well-spoken, Service driven and able to work under pressure. Qualification Matric / Equivalent - Receiving incoming telephone calls from customers and/or delivers scripted or non-scripted messages to customers via telephone during designated hours at all levels with...

**Job description** - (if beyond High School or equivalent)_: Bachelor’s degree in Computer Science or MIS related field preferred. - Minimum 1 years experience within Microsoft products_ Demonstrate multi-tasking skills, Strong problem solving and analytical skills, and Excellent written and communication skills. Able to effectively communicate with...

**Position Summary** **Essential Duties and Responsibilities** - Create Requisition on DayForce for new openings - Ensures all jobs are posted in compliance with company guidelines - Conducts 1st Interviews - Reviews attendance Policy - Conducts Reference Checks - Communicates with appropriate Hiring Manger/Trainer regarding new classes - Updates Recruiting...

We are seeking a dedicated and customer-focused Call Center Agent to join our dynamic team in the insurance industry. The ideal candidate will be responsible for handling inbound and outbound calls, providing exceptional customer service, resolving inquiries, and promoting our insurance products and services.Job Responsibilities:Sell life insurance...

Are you looking for a challenging role in IT service delivery?We are seeking an experienced IT Call Center Coordinator to join our team at IT Naledi Solutions.The successful candidate will be responsible for managing and tracking reported faults, dispatching technicians, and ensuring all documentation is up-to-date.This is a great opportunity for someone who...

Job Title: Senior Call Center Team LeadJob Summary: We are seeking a highly motivated and experienced Senior Call Center Team Lead to join our team at Recruitment Dynamix (Pty) Ltd. As a Senior Call Center Team Lead, you will be responsible for leading a team of Inbound sales agents to achieve performance targets and exceed customer expectations.Key...

Advanced Call Center TechnologiesWe are seeking a CUSTOMER SERVICE REPRESENTATIVE to join our team in Johannesburg. As a customer-focused individual, you will be the voice of our company, providing exceptional service and support to our clients.About the Role:The ideal candidate will have excellent communication and interpersonal skills, with a passion for...

We are seeking a skilled and detail-oriented financial controller to join our dynamic team at Isilumko Staffing, which operates globally. As a Multinational Financial Controller, you will play a crucial role in maintaining accurate financial records, ensuring compliance with accounting standards, and supporting the financial decision-making process for our...

**Join Adendorff Machinery Mart's Call Centre Team - A Place Where Your Career Soars!** In our call center, your role is pivotal. You'll engage in exceptional communication and relationship building, demonstrate your sales acumen, and cater to customer needs with satisfaction. You'll handle complaints with ease, maintain meticulous records, and adhere to...

**Advanced Call Center Technologies** - Job Description **Quality Analyst** **Reports To**: Manager, Training & Quality **Department**: Training **FLSA**: Non-Exempt **Prepared By**:Human Resources **Position Summary** Under the general direction of the Director of Training & Quality, facilitates company and client monitoring and adherence to programs...