Call Center Consultant

7 months ago


Johannesburg South, South Africa SKILLS PLACEMENT CENTER Full time

WhatsApp to apply. 0687161231

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services.

Responsibility
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.

No experience required.

**Job Type**: Permanent

Pay: R5 000,00 - R10 500,00 per month

**Education**:

- High School (matric) (preferred)

**Experience**:

- Cold calling: 1 year (preferred)



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