Call Center Agent

4 weeks ago


Johannesburg, Gauteng, South Africa Malaji Specialised Services Full time

Malatji Specialised Services is currently looking for a call center Agent, you will be responsible for answering incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.Call Center Agent Job Responsibilities and Duties:Answer incoming calls and respond to customer's emailsManagement and resolve customer complaintsSell products and place customer orders in the computer systemIdentify and escalate issues to supervisorsProvide product and service information to customersResearch required information using available resourcesResearch, identify, and resolve customer complaints using applicable softwareProcess orders, forms, and applicationRoute calls to appropriate resourcesDocument all call information according to standard operating proceduresRecognize, document, and alert the management team of trends in customer callsFollow up customer calls where necessaryUpsell products and servicesComplete call logs and reportsOther duties as assignedCall Center Agent Qualifications and SkillsHigh SchoolExperience in a call center environment will be advantageKnowledge of customer service practices and principlesExcellent data entry and typing skillsSuperior listening, verbal, and written communication skillsAbility to handle stressful situation appropriatelyTraining Provided


  • Call Center Agent

    3 weeks ago


    Johannesburg, Gauteng, South Africa Alinta Tech Solutions Full time

    We are seeking a dedicated and customer-focused Call Center Agent to join our dynamic team in the insurance industry. The ideal candidate will be responsible for handling inbound and outbound calls, providing exceptional customer service, resolving inquiries, and promoting our insurance products and services.Job Responsibilities:Sell life insurance...


  • Johannesburg, Gauteng, South Africa Spane4all Full time

    In this role as an Outbound Call Center Agent, you will be responsible for making proactive calls to customers to request outstanding documentation or follow up on incomplete queries. Your goal will be to ensure full resolution of the query and provide a positive experience for the client.This position requires a strong focus on teamwork and collaboration....


  • Johannesburg, Gauteng, South Africa MC Technology Staffing Full time

    We are looking for a highly skilled Call Center Supervisor to join our team at MC Technology Staffing. In this role, you will be responsible for managing all aspects of call center operations during assigned shifts, including staffing levels, workflow, and adherence to procedures.The ideal candidate should have a minimum of 3-5 years of experience in call...


  • Johannesburg, Gauteng, South Africa Quest Staffing Solutions Full time

    We're seeking German and Spanish speaking Call Centre Agents, Temp Contract, Johannesburg and Cape Town, to assist with the hotel booking platform, sales-driven Inbound and Outbound Sales Call Center Agent to join our dynamic team.Fluency in English and Spanish or GermanInbound Sales Responsibilities:Answer inbound calls from customers inquiring about hotel...

  • Call Center Agent

    3 weeks ago


    Johannesburg, Gauteng, South Africa FNB South Africa Full time

    Job title : Call Center AgentJob Location : Gauteng, JohannesburgDeadline : April 13, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionDear Future, Call Centre Agent The requires you to action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer...

  • Call Center Agent-1

    1 week ago


    Johannesburg, Gauteng, South Africa Motovantage Full time

    Join to apply for the Call Center Agent-1 role at MotoVantageJob DescriptionTo action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met.Dear Future Sales Call Centre Agent,The Call Centre Agent is the middleman between The Engine Room...

  • Call Centre Agent

    3 weeks ago


    Johannesburg, Gauteng, South Africa Recruitment Dynamix (Pty) Ltd Full time

    Exciting Opportunity: Call Centre Agent Wanted Are you a people person with a passion for sales and customer service? Do you thrive in a fast-paced, target-driven environment? If so, we have the perfect role for youOur client is a forward-thinking, customer-focused company looking for a superstar Call Centre Agent to join their energetic team.What Youll Be...


  • Johannesburg, Gauteng, South Africa Real Promotions Full time

    Job title : Call Center Sales Person - Sales Management ProgramJob Location : Gauteng, JohannesburgDeadline : April 27, 2025Quick Recommended LinksJobs by Location Job by industries Job Overview:As a Call Center Sales Agent, you will be part of an exciting, fast-paced environment where you will develop the skills and experience needed to transition into a...


  • Johannesburg, Gauteng, South Africa Fempower Full time

    About the Role:As a Senior Call Center Manager Dutch, you will be responsible for managing a team of call center agents, overseeing team leaders, and driving business performance.Fluent Dutch and English are essential skills for this role, as you will need to communicate effectively with colleagues and clients.Key Responsibilities:Ensure operational goals...

  • Call Center Director

    2 weeks ago


    Johannesburg, Gauteng, South Africa Sharedvalue Full time

    About Sharedvalue:Sharedvalue is a dynamic insurance brokerage representing several leading providers. We are committed to delivering exceptional customer service and achieving our business objectives through efficient operations.Job Description:We are seeking an experienced Call Center Manager to lead our sales and service teams. The successful candidate...

  • Call Centre Manager

    3 weeks ago


    Johannesburg, Gauteng, South Africa Ubuntu We Sizwe Two Four Seven Pty Ltd Full time

    To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue to meet Call Centre Targets.Responsibilities:Establishing goals for call center employeesResolving customer issues and other call center problemsManaging the team's performanceEnsuring that technical knowledge is effectively...

  • Call Centre Manager

    4 weeks ago


    Johannesburg, Gauteng, South Africa Ubuntu We Sizwe Two Four Seven Pty Ltd Full time

    To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue and meet Call Centre Targets.Setting goals: Establishing goals for call center employeesResolving issues: Resolving customer issues and other call center problemsManaging performance: Managing the team's performanceTransferring...

  • Call Center Manager

    3 weeks ago


    Johannesburg, Gauteng, South Africa Sharedvalue Full time

    Location: RivoniaSalary: Market-relatedWe are a dynamic insurance brokerage representing several leading providers. We are seeking an experienced Call Center Manager to oversee our sales and service teams, ensuring efficient operations, exceptional customer service, and achievement of business objectives.Key ResponsibilitiesLeadership & Team Management:•...

  • Call Center Agent

    2 weeks ago


    Johannesburg, Gauteng, South Africa CallForce Full time

    US based client is looking for dynamic outbound agents on a night shift in Sunninghill.Successful candidates will receive full product and systems training.Responsibilities and expectations (not limited to):Read from a scripted pitchTransfer warm leads to USA agentsMeet and exceed hourly/daily/weekly transfer targets.Meet and exceed Quality Assurance...

  • Call Center Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Sharedvalue Full time

    Location: RivoniaSalary: Market-relatedWe are a dynamic insurance brokerage representing several leading providers. We are seeking an experienced Call Center Manager to oversee our sales and service teams, ensuring efficient operations, exceptional customer service, and achievement of business objectives.Key ResponsibilitiesLeadership & Team...

  • Call Center agent

    2 weeks ago


    Johannesburg, Gauteng, South Africa FNB Namibia Full time

    time left to apply End Date: April 9, 2025 (5 days left to apply)job requisition id R30788Job DescriptionHello Future Call Centre AgentWelcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our team in Motovantage, you will be...

  • Call Center Agent

    2 weeks ago


    Johannesburg, Gauteng, South Africa Spane4all Full time

    time left to apply End Date: April 5, 2025 (1 day left to apply)job requisition id R30709Job DescriptionDear Future, Call Centre AgentThe role requires you to action incoming or outgoing customer calls, electronic communications, and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met.Are you someone...

  • Call Centre Agent

    1 week ago


    Johannesburg, Gauteng, South Africa Aspen Pharma Group Full time

    Job title : Call Centre Agent (Temporary) (JHB North)Job Location : Gauteng, JohannesburgDeadline : April 13, 2025Quick Recommended LinksJobs by Location Job by industries OBJECTIVE OF ROLE Call a Pharmacy, Dispensing Doctors, Clinic database to communicate our products in the OTC portfolio.  KEY RESPONSIBILITIESCalling on customers (Pharmacies,...

  • Call Center Agent

    4 weeks ago


    Johannesburg, Gauteng, South Africa Tsebo Solutions Group Full time

    Get AI-powered advice on this job and more exclusive features.Duties & ResponsibilitiesOperational DeliveryAnswer CallsAnswer all helpdesk related calls within 20 seconds.Log CallsLog calls accurately on the system.Log caller details.Log fault details.Log location details.Categorise calls.Prioritise calls.Assign calls.Note all relevant details and...

  • Call Center Agent

    1 week ago


    Johannesburg, Gauteng, South Africa Fnb Namibia Full time

    time left to apply End Date: April 9, (5 days left to apply)job requisition id RJob DescriptionHello Future Call Centre AgentWelcome to FNB, the home of the #changeables.We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen.As part of our team in Motovantage, you will be surrounded...