Current jobs related to Call Center Agent - Johannesburg - Ciazcon

  • Call Center Agent

    4 weeks ago

    Johannesburg, Gauteng, South Africa Malaji Specialised Services Full time

    Malatji Specialised Services is currently looking for a call center Agent, you will be responsible for answering incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.Call Center Agent Job Responsibilities and Duties:Answer incoming...

  • Call Center Agent

    1 week ago

    Johannesburg, Gauteng, South Africa Malaji Specialised Services Full time

    Malatji Specialised Services is currently looking for a call center Agent, you will be responsible for answering incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.Call Center Agent Job Responsibilities and Duties:Answer incoming...

  • Call Center Agent

    4 days ago

    Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Document all call information according to standard operating procedures. Address and resolve customer complaints. Provide product and service information to customers. Research, identify, and resolve customer complaints using business tools...

  • Call Center Agent

    2 days ago

    Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Document all call information according to standard operating procedures. Provide product and service information to customers. Research, identify, and resolve customer complaints using business tools and available customer data. Identify...

  • Call Center Agent

    2 weeks ago

    Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Document all call information according to standard operating procedures. Provide product and service information to customers. Research, identify, and resolve customer complaints using business tools and available customer data. Identify...

  • Call Center Agent

    1 week ago

    Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Call Center Agent for Johannesburg, South Africa **Responsibilities of this Post**: Answer courteously inbound calls. Manage filing, mailing, correspondence and other management tasks. Generate customer interest in the services or products offered by the company. Manage and update customer databases with the status of each...

  • Call Center Agent

    2 weeks ago

    Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Respond to customer inquiries. Generate customer interest in the services or products offered by the company. Provide personalized customer service by responding to the needs of the customers. Ensure...

  • Call Center Agent

    2 weeks ago

    Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Generate customer interest in the services or products offered by the company. Respond to customer inquiries. Provide personalized customer service by responding to the needs of the customers. Manage and...

  • Call Center Agent

    1 week ago

    Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Generate customer interest in the services or products offered by the company. Manage filing, mailing, correspondence and other management tasks. Manage and update customer databases with the status of each...

  • Call Center Agent

    4 weeks ago

    Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Respond to customer inquiries. Manage filing, mailing, correspondence and other management tasks. Generate customer interest in the services or products offered by the company. Provide personalized customer...

  • Call Center Agent

    3 days ago

    Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Provide personalized customer service by responding to the needs of the customers. Generate customer interest in the services or products offered by the company. Manage and update customer databases with the...

  • Call Center Agent

    6 hours ago

    Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Respond to customer inquiries. Manage filing, mailing, correspondence and other management tasks. Generate customer interest in the services or products offered by the company. Provide personalized customer...

  • Call Center

    1 week ago

    Johannesburg, South Africa Skills Careers center Full time

    Call center agents /Customer service Agents are needed for Entry Jobs. should be well-spoken, Service driven and able to work under pressure. Qualification Matric / Equivalent - Receiving incoming telephone calls from customers and/or delivers scripted or non-scripted messages to customers via telephone during designated hours at all levels with...

  • Call Center Supervisor

    1 week ago

    Johannesburg, South Africa Advanced Call Center Technologies, LLC Full time

    **Essential Duties and Responsibilities** Monitors associates real-time productivity to achieve production and revenue goals. Coaches and develops associates to improve quality, performance and productivity. Develops and implements goals and action plans as needed. Motivates and rewards associates using company and client incentive programs to drive...

  • Workforce Management Supervisor

    3 days ago

    Johannesburg, South Africa Advanced Call Center Technologies, LLC Full time

    Advanced Call Center Technologies is seeking a Workforce Management Supervisor to join our team. We offer a fast track to advancement. Do you love helping others, are you looking for more than just a job, how about a long term career? Position Summary Workforce Management Supervisor has the primary responsibility of managing RTA and WFM employees. The...

  • Call Center Agent

    3 weeks ago

    Johannesburg, Gauteng, South Africa Alinta Tech Solutions Full time

    We are seeking a dedicated and customer-focused Call Center Agent to join our dynamic team in the insurance industry. The ideal candidate will be responsible for handling inbound and outbound calls, providing exceptional customer service, resolving inquiries, and promoting our insurance products and services.Job Responsibilities:Sell life insurance...

  • Outbound Call Center Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa Spane4all Full time

    In this role as an Outbound Call Center Agent, you will be responsible for making proactive calls to customers to request outstanding documentation or follow up on incomplete queries. Your goal will be to ensure full resolution of the query and provide a positive experience for the client.This position requires a strong focus on teamwork and collaboration....

  • Call Center Sales Trainer

    4 days ago

    Johannesburg, South Africa PRR Recruitment Services Full time

    Looking for a Call Centre Sales Trainer in Randburg **Requirements**: - Strong experience training call center agents - 2 years Learning and development or training experience - 2 years in INSETA accreditation process - An NQF level 4 or above short term insurance qualification /or scope for assessment of unit standards on short term insurance...

  • Call Center Supervisor

    2 weeks ago

    Johannesburg, Gauteng, South Africa MC Technology Staffing Full time

    We are looking for a highly skilled Call Center Supervisor to join our team at MC Technology Staffing. In this role, you will be responsible for managing all aspects of call center operations during assigned shifts, including staffing levels, workflow, and adherence to procedures.The ideal candidate should have a minimum of 3-5 years of experience in call...

  • Call Center Supervisor

    6 days ago

    Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Call center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Hire, train, coach and lead call centre team as they provide services to our customers. Lead the call centre team to provide friendly and efficient service to customers on inbound and outbound calls Supporting call centre agents through...

Call Center Agent

1 month ago

Johannesburg, South Africa Ciazcon Full time

Currently we are searching for a Call Center Agent for Johannesburg, South Africa.

**Responsibilities of this Post**:
Provide product and service information to customers.
Document all call information according to standard operating procedures.
Research, identify, and resolve customer complaints using business tools and available customer data.
Address and resolve customer complaints.
Identify and escalate serious complaints to supervisors and management.

**Requirements of this Post**:
Grade 12.
Two years experience as Call center Agent.
Exceptional customer service skills.
Good telephonic manner.