Call Center Agent

About the RoleAt Advanced Call Center Technologies, LLC, we are looking for a skilled Call Center Agent to join our team. In this role, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...

Malatji Specialised Services is currently looking for a call center Agent, you will be responsible for answering incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.Call Center Agent Job Responsibilities and Duties:Answer incoming...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Document all call information according to standard operating procedures. Address and resolve customer complaints. Provide product and service information to customers. Research, identify, and resolve customer complaints using business tools...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Document all call information according to standard operating procedures. Provide product and service information to customers. Research, identify, and resolve customer complaints using business tools and available customer data. Identify...

Malatji Specialised Services is currently looking for a call center Agent, you will be responsible for answering incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.Call Center Agent Job Responsibilities and Duties:Answer incoming...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa **Responsibilities of this Post**: Answer courteously inbound calls. Manage filing, mailing, correspondence and other management tasks. Generate customer interest in the services or products offered by the company. Manage and update customer databases with the status of each...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Respond to customer inquiries. Manage filing, mailing, correspondence and other management tasks. Generate customer interest in the services or products offered by the company. Provide personalized customer...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Provide personalized customer service by responding to the needs of the customers. Generate customer interest in the services or products offered by the company. Manage and update customer databases with the...

Advanced Call Center Technologies (ACT,) is looking for an energetic, motivated, and experienced, ONSITE Call Center Operations Manager to join our rapidly growing team. We offer: - Opportunities to advance within - Tremendous bonus opportunities - Fantastic Supervisors and a Positive environment - Affordable benefits for you, your spouse, and/or children...

Advanced Call Center Technologies is seeking a Workforce Management Supervisor to join our team. We offer a fast track to advancement. Do you love helping others, are you looking for more than just a job, how about a long term career? Position Summary Workforce Management Supervisor has the primary responsibility of managing RTA and WFM employees. The...

Looking for a Call Centre Sales Trainer in Randburg **Requirements**: - Strong experience training call center agents - 2 years Learning and development or training experience - 2 years in INSETA accreditation process - An NQF level 4 or above short term insurance qualification /or scope for assessment of unit standards on short term insurance...

Currently we are searching for a Call center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Hire, train, coach and lead call centre team as they provide services to our customers. Lead the call centre team to provide friendly and efficient service to customers on inbound and outbound calls Supporting call centre agents through...

WhatsApp to apply. 0687161231 We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Responsibility - Answering or making calls to clients to learn...

Currently we are searching for a Call center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Meet and exceed sales targets and KPI's. Build and develop existing client base. Build and develop new potential business. Answering agent questions regarding best practices or difficult calls. Ensuring staff members are achieving...

**Call Center Sales Agents Required** **Requirements**: - Matric - Well Spoken. - Must have a basic understanding of a computer. - Achieving sales targets - Ensuring your product knowledge is passed on to clients. - Responsible for processing all correct information onto final sales. - Adhering to sales team standards checklist skills. - Possess exemplary...

There is a position available for a call center agent with experience in a motor industry call center, this position is situated in Johannesburg. Job Description: Allocating Sales Leads to the sales executives. Following up with the sales executive. Incoming calls to direct to all departments. Outbound calls to allocate sales leads. Calling missed calls and...

**Call Center Sales Agents Required** **Requirements**: - Matric OR Grade 11 Term 4 report - Well Spoken. - Must have a basic understanding of a computer. - Achieving sales targets - Ensuring your product knowledge is passed on to clients. - Responsible for processing all correct information onto final sales. - Adhering to sales team standards checklist...

**Call Center Sales Agents Required** **Requirements**: - Matric OR Grade 11 Term 4 report - Well Spoken. - Must have a basic understanding of a computer. - Achieving sales targets - Ensuring your product knowledge is passed on to clients. - Responsible for processing all correct information onto final sales. - Adhering to sales team standards checklist...

PURPOSE OF THE POSITION: The Group Call Centre Manager is responsible for overseeing all aspects of call centre operations, ensuring optimal performance, team development, and customer satisfaction while driving target achievement and operational efficiencies. Group Call Centre Manager duties and responsibilities: **Operational Management** - Lead the daily...

**Job description** **Essential Duties and Responsibilities** Monitors associates real-time productivity to achieve production and revenue goals. Coaches and develops associates to improve quality, performance and productivity. Develops and implements goals and action plans as needed. Motivates and rewards associates using company and client incentive...