Sales Administrator

3 months ago


Durban, South Africa HotelJobs.co.za Full time

**Hospitality and Outdoor - New Vacancy - Sales Administrator - Game Reserve Head Office - Durban**

**Job description**:
Centralised point for distributing all rates (STO, Corporate, Government, Negotiated, SADC Residents, Groups) and terms to suppliers, annually/on-request/ad hoc as applicable
- Calculate annual rate increases, updating the STO rate agreement (including ad hoc changes through the year) and distributing to suppliers
- Compile information and completing annual/on request/ad hoc contracting/brochuring documentation from suppliers. Facilitating internal authorisations needed, completing/compiling documentation, reverting to suppliers.
- Ensure that correct documents are in place for all negotiations and as above keep records of all contracts and negotiated terms
- Create standardised documentation and rate templates reflecting all rates, terms & conditions
- Manage a centralised system for recording rate information so that it is available to the reservations team and sales team
- Support function for reservations, sales and suppliers
- Assist in the development and implementation of sales and marketing strategies
- Work closely with the sales and marketing team to promote the reserve.

**Requirements**:

- Matric
- Experience in travel / tourism / hospitality
- Computer skills - proficient
- MS Office - proficient
- Excellent communication skills - verbal and written
- Ability to meet deadlines and to multi-task
- Exceptional administrative and planning skills
- Valid Passport
- Experience on ResRequest and Nightsbridge an advantage

**Responsibilities**:

- Rate calculation, drawing up of documentation and distribution
- Annual STO / corporate agreement updates, ensure that the agreement reflects any amendments changes to rates, specials, terms
- Ad hoc rates / flash sales / promotions / operator offerings
- Distribute STO / corporate rates and reverting to all Tour Operators / Agents / Company queries regarding rates and contracting and sales related information
- Issue & record STO and neg rates
- Develop & maintain a workable database reflecting all recorded information relevant to sales & reservations
- Update Quick Ref STO/Negotiated database
- Manage a system for saving correspondence of agreements and rates sent to have a track record of what relates to each agent
- Create and sustain updated rate templates and agreements - negotiated / STO / group / ad hoc / corporate / SA Residents / Agent / government
- Complete supplier annual / ad hoc contracting documentation and submitting before deadlines and recording details
- Brochure Renewals: authorisations, compiling and completing related documentation, proofing content, updating images. Submitting before deadlines
- Brochure database, keeping track of brochure details & barters (operator, lodge, page size, validity, barter info, contribution amount)
- Reporting:

- Revenue / Production as requested by sales
- Weekly arrivals
- Key client monthly arrivals
- Update client details on ResRequest & Nightsbridge and linking STO rates.
- Forward new contacts and leads to sales team and adding to database
- Manage Free Sale Agreements (related to brochure agreements) and send weekly stop sale dates to suppliers
- Advise res team of rate related information to take note
- Assist reservations team with rate and policy queries
- Document design and layout
- Auditing and adding information to online travel sites to ensure consistency across the board
- Maintain and update Sales database; assist with all sales administrative tasks like reports for sales meetings and strategy meetings
- Assist with booking flights and accommodation
- Assist with booking of tradeshows
- Assist with coordinating all site inspections with relevant lodges
- Assisting with booking client meetings when needed
- Calculating of International reps commissions due to them
- Facilitating payments for international reps invoices.

**Package on Offer**:

- Salary R 15 000 - R 18 000 Depending on experience
- Live Out
- Monday - Friday working days from 08h00 - 17h00

**Starting date**: ASAP


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