Sales Administrator

2 months ago


Durban, South Africa Shoreability Full time

**Job Description: Sales Administrator**

**Location**: Durban
**Hours**: Full Time

**Company Overview**

Join a leading UK-based Managed Service Provider, renowned for its rapid growth and market leadership in IT Services, Managed Services, and VoIP/hosted telephony sales. This dynamic environment offers significant opportunities for career progression and professional development.

**Role Overview**

We are seeking a motivated, energetic individual for a role of Sales Administrator who has a strong background sales and strong attention to detail skills. The primary responsibility of this role is to ensure customer satisfaction and loyalty by addressing their needs and concerns, and by providing exceptional support.

**Key Responsibilities**
- Customer Support: Handle incoming customer enquiries, providing product information & route calls to the relevant team
- Quoting & Order processing: Creating quotes for IT peripherals and services from Incoming calls
- Order processing: Accurately process sales quotes and ensure timely delivery to the customers
- Customer Engagement: Proactively reach out to customers to understand their needs and concerns and provide solutions to enhance their experience.
- Issue Resolution: Address customer complaints and issues promptly and effectively, ensuring a high level of customer satisfaction.
- Reporting: Maintain an accurate sales report by paying extra attention to detail
- Represent the company as an ambassador, maintaining the high standards of interaction expected from a market-leading brand.
- Minimum of 2 years of experience in Sales Administration
- Proven track record of exceeding targets.
- Customer-centric mindset with a positive attitude.
- Strong ability to build and maintain relationships with mid-level and senior decision-makers in SME.

**Skills & Attributes**
- Strong organisational and multi-tasking abilities
- Attention to detail and problem-solving skills
- High level of personal motivation and drive.
- Ability to thrive in a target-driven environment.
- Excellent communication skills at all levels.
- Positive, team-oriented attitude with the ability to work autonomously.
- Strong relationship-building skills.

**What We Offer**
- A first-class working environment that encourages long-term growth and development into more senior roles.

Pay: R12 000,00 - R15 000,00 per month

Application Deadline: 2024/09/12


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