Journey Specialist

4 weeks ago


Sandton, South Africa HotelJobs.co.za Full time

Well known Inbound DMC based in Sandton is looking for an experienced Journey Specialist.
- To manage and complete the booking confirmation on the company system and be fully responsible for accuracy and financial health of each booking.
- Fostering and building a great relationship with operations specialists by strengthening the bond and partnership, communicating and delivering exceptional service.
- The Journey Specialist’s focus is to ensure that all the intricate details are perfect with results that will elevate and enhance the guest’s experience.
- Have an excellent knowledge and good geographical understanding of all Southern and East African destinations as well as day-to-day regional logistics as well as in-depth supplier knowledge thus maximising the mutually beneficial relationship with our AP partners.

**Requirements**:

- Matric certificate - with maths (minimum standard grade or above)
- Tertiary certificate in Travel & Tourism/hospitality is advantageous.
- At least 4-5 years senior experience in handling customer relationships and developing & promoting product and building journeys in the inbound travel industry.
- In depth knowledge of Southern Africa & East Africa
- Personal or educational travel experience in the above areas advantageous.
- Computer Literate (Microsoft Office: Outlook, Teams, Excel and Word)
- Proven English literacy.
- Working knowledge of TourPlan and WETU or similar booking/operating system.
- Excellent attention to detail.
- Dynamic, detail orientated, organised and excellent communication skills
- Remain steady in busy environment and consistent with output, task driven
- Ability to problem solve without compromising accuracy and prioritise changes.
- Driven to offer high quality service levels, strong time management
- Highly detailed product knowledge - vital for speed in presenting alternatives
- Strong financial skills, self-starter with high integrity level and ethical conduct


  • Journey Specialist

    2 weeks ago


    Sandton, South Africa HotelJobs Full time

    Well known Inbound DMC based in Sandton is looking for an experienced Journey Specialist. To manage and complete the booking confirmation on the company system and be fully responsible for accuracy and financial health of each booking. Fostering and building a great relationship with operations specialists by strengthening the bond and partnership,...

  • Journey Specialist

    2 weeks ago


    Sandton, South Africa Wilderness Full time

    Primary PurposeTo manage and complete the booking confirmation on the Wilderness Window and be fully responsible for accuracy and financial health of each booking. Fostering and building a great relationship with the TD and UK Ops specialists by strengthening that bond and partnership, communicating and delivering exceptional service. The Journey...

  • Journey Specialist

    2 weeks ago


    Sandton, South Africa Wilderness Full time

    To manage and complete the booking confirmation on the Wilderness Window and be fully responsible for accuracy and financial health of each booking. Fostering and building a great relationship with the TD and UK Ops specialists by strengthening that bond and partnership, communicating and delivering exceptional service. The Journey Specialist's main focus on...

  • Journey Specialist

    2 weeks ago


    Sandton, South Africa Wild Dreams Hospitality Full time

    Job Title: Senior Inbound Travel Specialist Company: Stellar Travel Agency This job listing is looking for a candidate with the following requirements: Matric certificate with a minimum of standard grade in maths Tertiary certificate in Travel & Tourism/hospitality is a plus 4-5 years of Senior experience in handling customer relationships, product...

  • Journey Specialist

    4 weeks ago


    Sandton, South Africa Wilderness Full time

    To manage and complete the booking confirmation on the Wilderness Window and be fully responsible for accuracy and financial health of each booking. Fostering and building a great relationship with the TD and UK Ops specialists by strengthening that bond and partnership, communicating and delivering exceptional service. The Journey Specialist’s main focus...

  • Journey Specialist

    2 weeks ago


    Sandton, South Africa Wilderness Full time

    **Primary Purpose** To manage and complete the booking confirmation on the Wilderness Window and be fully responsible for accuracy and financial health of each booking. Fostering and building a great relationship with the TD and UK Ops specialists by strengthening that bond and partnership, communicating and delivering exceptional service. The Journey...

  • Journey Specialist

    4 weeks ago


    Sandton, South Africa Wild Dreams Hospitality Full time

    Candidate Requirements:Matric certificate with maths (minimum standard grade or above) Tertiary certificate in Travel & Tourism/hospitality is advantageous. 4-5 years of Senior experience in handling customer relationships and developing & promoting products and building journeys in the inbound travel industry.In-depth knowledge of Southern Africa & East...

  • Journey Specialist

    4 weeks ago


    Sandton, South Africa Wild Dreams Hospitality Full time

    Candidate Requirements:Matric certificate with maths (minimum standard grade or above) Tertiary certificate in Travel & Tourism/hospitality is advantageous. 4-5 years of Senior experience in handling customer relationships and developing & promoting products and building journeys in the inbound travel industry. In-depth knowledge of Southern Africa & East...

  • Journey Specialist

    4 weeks ago


    Sandton, South Africa Adzuna ZA B C2 Full time

    Candidate Requirements:Matric certificate with maths (minimum standard grade or above) Tertiary certificate in Travel & Tourism/hospitality is advantageous. 4-5 years of Senior experience in handling customer relationships and developing & promoting products and building journeys in the inbound travel industry.In-depth knowledge of Southern Africa & East...


  • Sandton, South Africa SAHETI Full time

    SAHETI School is an independent, co-educational, English-medium school dedicated to the pursuit of excellence, whilst promoting the values and ethos of Hellenism. The school is situated in Bedfordview, Johannesburg. The primary purpose of a Learning Support Specialist in a primary school is to provide tailored educational support to students who face...


  • Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Marketing**Function**:Customer Experience**Date**:18 Apr 2024**Key** **Purpose** The Customer Experience Specialist (Junior) is responsible for improving value to customers and Discovery, by enhancing existing and enabling new strategic customer journeys and experiences. The success of this role will be measured through the delivery of key...

  • Learning Specialist

    3 weeks ago


    Sandton, South Africa Bidvest Bank Full time

    **Job Advert - Learning Specialist** Do you like a to facilitate people's learning journeys? Do you know how to do a learning needs analysis and curate the content and then deliver the course with an empathetic and effective human touch? We are employing a Learning Specialist with amazing written, verbal and interpersonal communication skills. Someone who...

  • Learning Specialist

    4 weeks ago


    Sandton, South Africa Bidvest Bank Full time

    Job Advert – Learning Specialist Do you like a to facilitate people’s learning journeys? Do you know how to do a learning needs analysis and curate the content and then deliver the course with an empathetic and effective human touch? If yes, then apply for the Learning Specialist at Bidvest Bank. We are employing a Learning Specialist with...


  • Sandton, South Africa Dimension Data Full time

    FunctieomschrijvingThis role recognized that the "cloud sale" requires a specialist engagement and is not typical of other traditional sales engagements. The Cloud Specialist is a Sales role that bring this focus to the client engagement and the sales cycle. the Cloud Specialist is able to work both via a Sales Specialist/Client Manager, or directly with the...


  • Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Health**Function**:Customer Experience**Date**:13-Apr-2023- Discovery - Health- Customer Experience Specialist (Senior)**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose,...


  • Sandton, South Africa Dimension Data Full time

    FunctieomschrijvingThis role recognized that the “cloud sale” requires a specialist engagement and is not typical of other traditional sales engagements. The Cloud Specialist is a Sales role that bring this focus to the client engagement and the sales cycle. the Cloud Specialist is able to work both via a Sales Specialist/Client Manager, or directly with...


  • Sandton, South Africa Discovery Ltd. Full time

    Business Unit:Discovery HealthFunction:Customer ExperienceDate:13-Apr-2023- Discovery - Health- Customer Experience Specialist (Senior)About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values...

  • Learning Specialist

    4 weeks ago


    Sandton, South Africa Bidvest Bank Full time

    Job Advert – Learning SpecialistDo you like a to facilitate people's learning journeys? Do you know how to do a learning needs analysis and curate the content and then deliver the course with an empathetic and effective human touch?If yes, then apply for the Learning Specialist at Bidvest Bank. We are employing a Learning Specialist with amazing written,...


  • Sandton, South Africa Secondments (Pty) Ltd Full time

    The role would be responsible for building omnichannel platforms and proactive member communication and contact to enhance service, access to information and advice for clients and members in line with the Member Experience strategy and deliver on defined ‘moments of truth’ - Adept with collecting and analysing customer data - Knowledge of Customer...


  • Sandton, South Africa Secondments (Pty) Ltd Full time

    The role would be responsible for building omnichannel platforms and proactive member communication and contact to enhance service, access to information and advice for clients and members in line with the Member Experience strategy and deliver on defined 'moments of truth' Adept with collecting and analysing customer data Knowledge of Customer Experience...