Retentions/admin

2 months ago


Durban, South Africa Universal Call Centre Full time

We are seeking a Retentions/Admin specialist for our STI Campaign. This role involves managing customer retention efforts, handling administrative tasks, and ensuring smooth operations within the campaign.

Key Responsibilities:

- Handle customer retention activities and address concerns.
- Perform administrative tasks to support campaign operations.
- Maintain accurate records and manage customer data.
- Collaborate with team members to achieve campaign goals.

**Requirements**:

- Strong administrative and organizational skills.
- Excellent communication and customer service abilities.
- Experience in retention or similar roles is a plus.


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