Engagement Manager

7 days ago

Cape Town, South Africa Decision Inc Full time

We are looking for a strong Engagement Manager to head up our Data Information and Analytics team within Decision Inc.. Good communication, managerial and leadership skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.

**Who Are We?**

Decision Inc. is a leader in enabling its clients to make better decisions, faster. The Companys foundation is built in technology; however, what makes us unique is our understanding of effective decision making.
We represent the following leading global technology brands and are experts in the implementation, support and execution of these technologies: Qlik, Microsoft BI (SQL, SSIS, SSRS, SSAS, PowerBI), Tableau, R, Python, Alteryx and SAP.

**What Will You Do?**

**Team**
- The Development/Career Plan for individual team members
- Measuring of individual KPIs against scorecard for team members
- Ensuring the necessary skills and certifications of your team
- Administration of team (Leave, Technical Sessions, Event attendance, Time Sheets etc.)
- Monitoring and maintaining staff loyalty & employee satisfaction for your team members

**Clients**
- Managing the sales target for your client allocations
- Performing account management activities within your client base
- Actively engaging with clients on new project work
- Identifying and driving on-sell/up-sell within your clients
- Preparing and managing action plans & targets for your clients
- Identifying and assisting with new leads and opportunities
- Performing project scoping activities (new and existing clients)
- Preparing realistic timelines & costing for new projects

**Delivery**
- Full accountability for all projects within your clients
- Ensuring project quality
- Project profitability in line with scorecard

**Who Do You Need To Be?**
- Relevant Degree
- Minimum 3 years experience in management role
- Experience within consulting service environment
- Knowledge of Business Intelligence tools
- Strong problem solving skills and good communication skills, both written and verbal
- Ability to explain technical concepts to business people in a language they understand, and business requirements to technical people
- Ability to successfully manage and strong relationships with a team and clients
- Effective planning and organizational skills
- Passionate and ambitious to deliver on the company's strategic plan

**Whats in it for you?**
- ** Exposure** to **multiple clients** across a various of industry verticals (Retail; Manufacturing; Logistics; Telcos; Financial Services; Mining; Public Enterprise)
- ** Success** driven culture that** rewards** great performance.
- ** Excellent training** opportunities - We place a big focus on up skilling our employees to be the best they can be and will assist you obtaining your **certifications** within your relevant technology
- We believing in **cross skilling** and offer our consultants an opportunity to be exposed to multiple Stats, BI and Data technologies
- When joining the company, a clear** Career Development** Plan will be drawn up for you to help you reach the next level in your career

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