Head of Stakeholder Engagement

2 days ago


Cape Town, South Africa Momentum Metropolitan Holdings Full time

-Introduction
Role Purpose

Develop and implement a Metropolitan stakeholder engagement strategy that supports the business in optimizing market access opportunities and maximizing new and existing stakeholder relationships.
Requirements
- Degree in Business Management, Communications, Public Relations or Political Science.
- 7-10 years stakeholder engagement or/and management industry within financial services.
- 3-5 years management experience.
- Experience in mass market stakeholder management and engagement essential.
Duties & Responsibilities
- Develop, implement and maintain Metropolitan’s stakeholder engagement strategy, framework and tools.
- Utilize BI and analytics to drive Metropolitan’s stakeholder segmentation approach
- Utilize and leverage Metropolitan data and BI to gain deeper understanding of Metropolitan stakeholders and associated business value
- Support strategic stakeholder relationships with input and direction from Executive Head of Sales, CMO, CEO and the rest of the Metropolitan executive team.
- Provide thought leadership and guidance for strategic stakeholder management
- Collaborate and partner with Metropolitan’s stakeholder relationship owners to maximize market access and penetration opportunities
- Collaborate with Head of Market Access to Identify and prospect potential strategic stakeholders for Metropolitan
- Continuously monitor and assess stakeholder relationship strength using internal and external data resources to identify challenges and opportunities for advancement.
- Collaborate with the Metropolitan Marketing team, group marketing and PR agency to create stakeholder engagement platforms and events
- Determine Metropolitan’s stakeholder lifecycle and identify engagement opportunities to maximise business potential
- Develop and present stakeholder management and engagements reports and insights.
- Develop and implement stakeholder value measurement tool
- Build symbiotic relationships across the MMH groups to identify leveraging opportunities and skills sharing
- Monitor and analyse market trends locally and internationally to solve for business stakeholder management requirements
- Manage functional budget and leverage operational budgets from other parts of the business
Competencies
- Business Acumen
- Customer/ Stakeholder Commitment
- Drive for results
- Leads Changes and Innovation
- Collaboration
- Impact and influence
- Self-Awareness and Insight
- Diversity and Inclusiveness

Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.



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