Communications & Engagement Manager

12 hours ago

Cape Town, South Africa IT Empowered Consulting (Pty) Ltd Full time
Key Responsibilities:
  • Strategic planning and stakeholder engagement
  • Brand custodian
  • Media relations and crisis management
  • Outreach, public education and event coordination
  • Content creation
  • Team leadership and resource management
  • Finance/ Budget Management
  • Developing and executing a successful national communications and stakeholder engagement strategy
  • Building and maintaining respectful, collaborative and inclusive relationships with all relevant stakeholders in the country
  • Developing a national outreach and education strategy for the company in collaboration with local partners, and developing or conducting outreach activities
  • Ensuring continuous monitoring, regular reporting and sound budgeting of all communications and engagement activities in country
  • Representing the interests and commitment of the company to all relevant stakeholders in the country
Key Requirements:
Qualification:
  • BTech or Bachelor's Degree (NQF 7) in Public Relations, Communications, Marketing, or equivalent qualification coupled with 10 years' corporate communications or stakeholder engagement role; or
  • Honours or Post Graduate degree in Public Relations, Communications, Marketing, or equivalent qualification coupled with 8 years' corporate communications or stakeholder engagement role; or
  • Masters' Degree in Public Relations, Communications, Marketing, or equivalent qualification coupled with 6 years' corporate communications or stakeholder engagement role
Experience:
  • Work experience: Minimum 6 years in a senior communications role, preferably in the science, technology, or space sector
  • Proven experience managing large-scale communication and outreach projects internationally
  • Strong leadership and team management experience, with a demonstrated ability to mentor and develop teams
  • Strategic Planning: Proficiency in developing and implementing effective communication strategies
  • Interpersonal Skills: Strong capability to build and maintain relationships with diverse stakeholders
  • Project Management: Skills in organizing, executing, and monitoring outreach projects and events
  • Crisis Communication: Ability to manage communication during sensitive situations and mitigate potential issues.
  • Excellent Writing and Editing: Ability to craft clear, compelling content across various mediums
  • Digital Marketing: Knowledge of digital tools, social media, and online engagement techniques
  • Public Speaking: Comfort and effectiveness in presenting information to groups and at events
  • Analytical Skills: Capacity to evaluate communication efforts and use metrics to improve strategies
  • Leadership skills: Leading and managing a team on complex projects with a proven record of successful delivery
  • Adaptability: Demonstrates flexibility in thinking and adapts to and manages the increasing rate of organisational change by adjusting strategies, goals and priorities. Also includes adaptability to different work systems and willingness to learn different systems for effective workflows
  • Quality-driven: Set quality and professional standards and ensure quality assurance is maintained for all communication projects including and especially the brand
  • Autonomy: able to operate independently, demonstrating a pro-active and innovative attitude to deliver on projects in line with the set objectives
Knowledge:
Competency Essential:
Strategic Communication Skills: Ability to design and implement comprehensive communication strategies aligned with organizational goals
Stakeholder Engagement: Ability to navigate complex environments with multiple stakeholders, engage key stakeholders (governments, research bodies, industry, local communities, etc.) and foster meaningful partnerships
Leadership and Team Management: Experience leading and managing a team, with the ability to foster an environment that encourages new ideas and provides support for the development of emerging skills, as well as the ability to influence, mentor people, build trust, shape conversations and change behaviours through effective relationship-building
Project and Budget Managemen t: Expertise in managing communications projects and budgets efficiently, including planning, seeking, allocating and monitoring resources to achieve outcomes
Media and Public Relations Expertise: Strong relationships with international media outlets and experience as a spokesperson
Crisis Management: Proven track record of successfully managing media crises with minimal negative impact
Judgement and Problem Solving: Proven ability to seek out, examine and cross reference a range of information to identify patterns and trends to pre-empt issues or crisis, and develop innovative and effective reputation management campaigns
Competency Desirable:
Scientific Communication Experience: Ability to communicate complex scientific concepts to diverse audiences
Multilingual Skills: Proficiency in multiple languages for effective communication with international stakeholders
Experience working or interest in astronomy or related field
Experience working in an international environment
Event Management Experience: Experience organizing large-scale international events, conferences, or exhibitions
Knowledge of International Regulatory and Cultural Contexts: Understanding of international communication regulations and cultural considerations
Sustainability and Social Responsibility Awareness: Familiarity with global sustainability goals and their integration into communication strategies
Advanced Technical Skills in Digital Tools: Proficiency in advanced digital marketing, analytics, website management, social media platforms, and media production
Networking and Influencing: Strong global network in media, government, and scientific communities
Skills:
Networking Ability: Proficiency in building connections with community leaders, organizations, and influencers
Creative Problem-Solving: Ability to develop innovative solutions to outreach challenges and adapt strategies as needed
Cultural Sensitivity: Awareness and understanding of diverse cultural contexts to tailor communications effectively
Brand Management: Skills in maintaining and promoting a consistent organizational brand and message
Training and Development: Ability to educate and train staff or volunteers on communication best practices and outreach techniques
Working in research and development
Proven history of delivering on large communication related projects or projects that require communication expertise
Working in a multi-national project environment
Audio visual asset production and archiving
Development and implementation of operational plans
Developing and implementation designs to support the brand
Development of policies and procedures
Experience working or interest in astronomy
Working knowledge of additional languages (either official or customary) used in South Africa
Photography
Event Management
Membership of a relevant Professional body (advantage)

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