Sales Trainer

3 weeks ago


Cape Town, South Africa Z-Fin Full time

We are looking for an energetic and motivating Sales Trainer to join our company. If you have experience training sales agents within a call centre environment, we want to hear from you.

**Responsibilities**:

- Conduct skills gap analyses to identify areas of improvement (Specifically relating to the Sales process and Soft Skills development)
- Design and create training material to support Onboarding and Refresher Training
- Onboard new sales and service agents
- Coordinate individual and team performance review sessions to discuss strengths and weaknesses
- Collect feedback from trainees and managers about training, post training
- Report on impact of training programs (e.g. sales achieved)
- Maintain updated records of training material
- Assist with conducting Quality Assessing of Outbound calls

Requirements and skills
- Proven work experience as a Sales Trainer (Within a Call Centre Environment)
- Experience in a sales position is an advantage
- Excellent organizational skills
- Solid communication and presentation abilities

Application Deadline: 2024/04/30


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