Application Support Specialist

3 weeks ago


Gauteng, South Africa First Point Group Ltd Full time

28240

Posted: 15/03/2024
- Negotiable- South Africa, Gauteng, South Africa Gauteng- Contract- Role :Application Support Specialist
Duration:6 Month Contract
- Budget-R400 Per hour
- Location: gauteng
- Location: Gauteng Industria- Main Purpose of Job:
- Scope of Job:

- Troubleshooting: Be the go-to problem solver, engaging with customers to find solutions for incidents, problems, and service requests.- Create Protocols for Software: Develop protocols and procedures for new and existing software, providing training to users as necessary.
- Project Management: Drive your own project portfolio with support from the Application Manager, overseeing updates, upgrades, and maintenance.
- Execute Business Priorities: Contribute to defining, planning, and documenting key projects and initiatives.
- Customer Excellence: Uphold and enhance customer satisfaction across all sites, driving best practices and optimizing operational teams.
- Vendor Relationship Management: Handle escalation inquiries from end-users, managing the troubleshooting lifecycle from customer to vendor.
- ITIL Process: Follow ITIL standards on the helpdesk to align with global standards.
- Key Result Areas:

- Finance:

- Assist with budget processes and vendor management.
- Support departmental sourcing and budgeting efforts.
- People:

- Manage contractors and ensure customer satisfaction.
- Align with SLAs and assess technical needs.
- Foster strong relationships across teams and with staff/clients.
- Process:

- Deliver on key projects for the portfolio.
- Implement operational compliance standardization.
- Manage technical problem resolution and support process improvements.
- Personal Attributes:

Experience with ERP systems (SAP, Syspro) and WMS (Datscope WMS).-
- Exceptional technical ability and SQL proficiency.
- Comfort with debugging software at various technical levels.
- Previous exposure to the ITIL process and high-pressure environments.
- Excellent analytical, problem-solving, and communication skills.
- Initiative-driven and customer service-oriented.
- Qualifications & Skills Level:
- Degree in computer science or relevant technical qualifications.



  • Gauteng, South Africa Posting on behalf of another company Full time

    Our Gauteng-based client is seeking a proficient and experienced IT Infrastructure Support/ Specialist to join their team. **Job Title**: IT Infrastructure Support/ Specialist **Location**: Gauteng, South Africa **Duration**: 2 years (As and when needed) **Experience**: 3 to 5 Years of Experience with MS Azure **Certifications**: Professional Cloud...


  • Gauteng, South Africa Michael Page Full time

    About Our Client Our client is a market leading mining chemicals and technology global company. Job Description The Geological Sales Applications Specialist will be responsible for the following:Develop and implement strategic sales plans focused on the mining sector within African geographic areas, leveraging in-depth knowledge of geological applications to...


  • Gauteng, South Africa Michael Page Full time

    About Our Client Our client is a market leading mining chemicals and technology global company. Job Description The Geological Sales Applications Specialist will be responsible for the following:Develop and implement strategic sales plans focused on the mining sector within African geographic areas, leveraging in-depth knowledge of geological applications to...

  • Procurement Specialist

    2 months ago


    City of Johannesburg, Gauteng, South Africa ADvTECH Support Office Full time

    **Overall Job Purpose**: Provide support to the Procurement Manager in planning, coordinating, supervising, and evaluating activities and the work of purchasing agents; participates in the implementation of goals, targets, policies and priorities for procurement activities and operations. **Responsibilities**: **Output 1 - Procurement**: Preparation of...


  • Gauteng, South Africa Prostaff Recruitment Specialists Full time

    Applications Specialist - Clinical Diagnostics - 2024-03-13 - 2024-04-12 - Permanent - PS010208 - Medical and Pharmaceutical- Gauteng, Gauteng - Monthly Cost To Company (Market related, Negotiable)- A well-known clinical diagnostic and life sciences company requires the above to successfully deliver business objectives and performance targets for the science...


  • Gauteng, South Africa Caterpillar Full time

    **Career Area**:Marketing / Sales / Product Support**: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just...


  • City of Johannesburg, Gauteng, South Africa Medical Placements Full time

    A Clinical Applications Specialist (CAS) is responsible for consulting, training, and supporting Oncology professionals in the effective use of Software & Hardware. Responsibilities include remote, on-site, classroom training and remote support. Independently deliver education on products to new and existing sites. Understand new workflow processes to...


  • Gauteng, South Africa Puratos Full time

    DO YOU HAVE THE APPITITE TO GROW YOUR MAGIC? Consumers everywhere are increasingly conscious of the quality of the food they eat. Puratos develops, produces, and distributes a unique range of ingredients for bakers, pastry-chefs and chocolatiers who demand the very highest quality. Founded in Belgium in 1919, From humble beginnings to worldwide success,...


  • Gauteng, South Africa Michael Page Full time

    About Our Client Our client is a market leading mining chemicals and technlogy global company. Job Description The ideal candidate will be responsible for the following: Provide specialized geological expertise tailored to the unique challenges and requirements of mining and drilling operations.Conduct thorough on-site assessments and consultations at mining...


  • Gauteng, South Africa Michael Page Full time

    About Our Client Our client is a market leading mining chemicals and technlogy global company. Job Description The ideal candidate will be responsible for the following: Provide specialized geological expertise tailored to the unique challenges and requirements of mining and drilling operations.Conduct thorough on-site assessments and consultations at mining...


  • Gauteng, South Africa Professional Recruitment Partners Full time

    Product Support Specialist - Underground Equipment. Location: East Rand **Salary**: R 58 000 - R 65 000 CTC Benefits: Provident and Pension Fund **Duties**: **SHORT JOB DESCRIPTION**: Responsible for analysis, investigation and resolution of underground equipment product-related field issues reported by customer, factory, or sales/dealer teams. Acts as a...

  • Ict Trainer

    3 weeks ago


    Gauteng, South Africa Sci-Bono Discovery Centre Full time

    **ICT TRAINER** **(Programming Mobile Applications and Web Development)** **(PERMANENT)** **JOB PURPOSE** **PRINCIPAL ACCOUNTABILITIES** **ICT Training** - Deliver Web and App Development Training to meet set targets. Train Technical and Programming Curriculum: Cisco Introductory Courses, Networking Essentials, Devnet, ITE & the Programming...


  • Gauteng, South Africa Switch Consultants Full time

    **MAIN PURPOSE OF JOB** The Integration Specialist will assist with the design, architecture, standards and support of integration solutions to support employer's systems **KEY RESPONSIBILITY AREAS** - Set conformance standards for integration messaging - e.g. HL7, FHIR - Assist with the establishment of integration standards, processes and architecture...

  • Onboarding Specialist

    3 weeks ago


    Gauteng, South Africa Jobs 4 All Full time

    **Customer Onboarding Specialist** **Location: Remote Department** **Operations Package: Market Related** **Reports to: COO** Customer Onboarding Specialist An onboarding specialist is the one who makes sure the customer has the first moment of success with the the platform. They must ensure that customers’ expectations have been met and that they feel...


  • City of Johannesburg, Gauteng, South Africa Zeal HR Full time

    Application Support Consultant This role is based in Woodmead and follows a hybrid model. **Introduction** Our client is a very well-established Fin Tech company based in Woodmead, looking for an Application Support Consultant with **Universe experience** The incumbent will be responsible for client queries and support, problem solving system analysis...


  • Rosebank, City of Johannesburg Metropolitan Municipality, Gauteng, , South Africa FreeRecruit Full time

    Digital Streaming and IT Support Specialist (JB4414)Rosebank, JohannesburgR15 000 – R20 000 per monthDuration: PermanentOverviewWe are seeking a skilled Digital Streaming and IT Support Specialist to manage and support our client's streaming platform services. The ideal candidate will have experience in IT support, digital streaming services, and...

  • Dashboard Specialist

    3 weeks ago


    Gauteng, South Africa Bokamoso HR Solutions Full time

    **Dashboard Specialist** The **Dashboard Specialist** will play a crucial part in designing, creating and maintaining data visualization dashboards that support monitoring and evaluation operation inside the organisation. The Dashboard Specialist will report to the Project Manager, and collaborate with other stakeholders to develop and maintain dashboards...

  • HR Specialist

    2 weeks ago


    Gauteng, South Africa Quantum Recruitment Pty Ltd Full time

    Our client, an organisation with a global footprint is searching for an experienced HR Specialist. This role is presently a fixed term 6 month contract. The HR Specialist supports the execution and communication of HR programs, policies, processes and initiatives. This includes data consolidation, perform analysis and reporting, deliver insights, and create...


  • Gauteng, South Africa PFG Building Glass ( New Era Springs) Full time

    Are you ready to make an impact in a dynamic and growing company? PG Glass is looking for a dedicated Operations Support Specialist to join our team and work closely with our Operational and Support Networks. If you have a keen eye for detail, excellent communication skills, and a passion for optimizing processes, we want to hear from you! **Key...


  • Gauteng, South Africa Jenrec Pty Ltd Full time

    **Job Purpose**: The digital marketing specialist is responsible for leading and managing various aspects of digital marketing campaigns across different platforms and channels to achieve business objectives. The specialist works closely with the digital marketing lead, marketing team and external teams to ensure creative and strategic alignment,...