Universe Application Support Consultant

4 weeks ago


City of Johannesburg Gauteng, South Africa Zeal HR Full time

Application Support Consultant

This role is based in Woodmead and follows a hybrid model.

**Introduction**

Our client is a very well-established Fin Tech company based in Woodmead, looking for an Application Support Consultant with **Universe experience**

The incumbent will be responsible for client queries and support, problem solving system analysis and minor development work.

**Minimum Requirements**

**Qualifications & Experience**
- 3 - 5 years related experience (banking/loan finance systems environment

**Technical knowledge / skills required**
- Universe Basic programming knowledge/ability essential
- Microsoft Office
- Understanding of general database systems
- Basic understanding of networking and environments
- An understanding of loan finance would be an advantage
- Understanding of basic accounting
- Analysis and problem-solving skills
- HTML/Javascript and CSS essential
- Experience supporting customers.

**Main areas of responsibility**
- Responding to client queries and support logs;
- Attending meetings with clients and management;
- Assisting clients with business and system support issues;
- Analysing system requirements relating to client’s requests;
- Writing technical specification documents; and
- Assisting clients during post-implementation phase.

The incumbent will be required to undertake any reasonable duties as requested by the Team Leader - Support.



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