Field Services Call Coordinator

**Job Purpose** Ensure effective and efficient management of the Field services operational requirements through the use of available resources. To support both internal and external customers according to STOWE policies and procedures. Extended working hours are fundamental requirements. Contractual understanding, Quality Assurance implementation and...

**Job description** Ensure effective and efficient management of the Field services operational requirements through the use of available resources. To support both internal and external customers according to STOWE policies and procedures. Extended working hours are fundamental requirements. Contractual understanding, Quality Assurance implementation and...

**Job description** Ensure effective and efficient management of the Field services operational requirements through the use of available resources. To support both internal and external customers according to STOWE policies and procedures. Extended working hours are fundamental requirements. Contractual understanding, Quality Assurance implementation and...

Business unit, Department, Reporting Business Unit Solutions Department Field Service Operations Job grade OP1 Core Description The position is responsible for distributing work to Field Agents, conducting site readiness of customer sites prior to distribution of work, conducting Quality Assessments on completed work, ensuring that all distributed work is...

**Abilities** - Technical understanding of ICT and related equipment - routers switches LANs WANs, etc. Not limited to 1 product but has past experience. - IT Skills - good general knowledge of PC hardware. Repair and maintain & software install - Proficiency with Tools - Comfortable in using hand tools. - Repair and Maintenance Knowledge - must have...

**Join this team as a Unified Communications Field Tech & Programming Maestro!** Are you ready to dive into the world of unified communications with flair and finesse? We're on the lookout for a tech-savvy, funky individual to join my client in the exciting role of Unified Communications Field Technician & Programmer. **Primary Duties**: - Respond to...

**Job description** Please note that this will be shift work on weekends. Role Objective: Efficient and effective logging and allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to and closed. Qualifications Required**:Grade 12 **A+ **N+ or Higher** Preferred Qualifications**:ITIL v3 or ITIL 4 and...

Job DescriptionWe are seeking an experienced Operations Manager to oversee the day-to-day management of our logistics and field services. As a key member of our team, you will be responsible for ensuring smooth operations, efficient logistics, and exceptional customer satisfaction.Key Responsibilities:Logistics Management: Coordinate the collection of...

Role Objective: Efficient and effective logging and allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to and closed. Qualifications Required: - Grade 12 - A+ - N+ or Higher Preferred Qualifications: - ITIL v3 or ITIL 4 and QA Experience required: - 1-2 Years’ experience in an IT service desk...

Job title : Senior Call Centre Manager (Financial Services) Job Location : Gauteng, Centurion Deadline : January 02, 2025 Quick Recommended Links Jobs by Location Job by industries Minimum Requirements Minimum 7+ years of experience in a Call Centre management role, in the financial services industry. Relevant BCom Degree (Honours...

Company Description **WNS (Holdings) Limited (NYSE**: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Would you like to take this opportunity to influence the industry towards a more responsible use of the world’s natural resources? At Metso Outotec you will join a supportive and inclusive network of colleagues from around the world. There will always be a chance for you to learn and try something new. This is your invitation to rise above what was...

Are you a Maintanance Manager with technical and call center experience looking on joining a fastest growing group of companies? Afrirent Holdings is looking for a Maintenace Manager to oversee and optimize the operations of a call center dedicated to handling maintenance-related inquiries, service requests and other issue. **Duties and Tasks** **Strategy...

Business Unit, Department, Reporting Job grade/level M6 Business Unit Cloud Platform Solutions Department Field Services Position reports to Manager: Service Centre M5 Span of Control 11 Direct Core Description Responsible for managing all staff members within the desk to ensure that the provision of a high level of service is upheld in order to ensuring...

**Introduction** - Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by...

The successful candidate will oversee the day-to-day management of facility operations, vehicle maintenance, technician scheduling, equipment logistics, and administrative tasks. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple responsibilities efficiently. They will ensure that all field operations,...

Gauteng, Centurion - R8 000 - R10 000 + Commission Monthly Basic Plus Commission (Market related, Negotiable) **Call Centre Agent** - Irene, Centurion. **About the Company**: Lead Worx is a proud subsidiary of Sydsen Group. Under the expert guidance of industry leading founders, this business grew from a traditional call centre to a state-of-the-art, high...

**Job Advert Summary**: The Customer Service Manager will oversee the daily operations of the bank call centre, ensuring that the team meets its performance targets and goals while providing professional customer service. The role involves managing a team of bank customer service agents, monitoring performance metrics, developing strategies to improve...

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey...

**Job Advert Summary**: **Minimum Requirements**: - Grade 12/Matric - Degree/Diploma in Business Admin or Customer service-related field - Min 2 years of working experience in call centre management - Proficient in customer service tools and systems - CRM software knowledge (advantageous) - Strong leadership and team management capabilities, with a track...