Call Centre Agent
6 months ago
Gauteng, Centurion
- R8 000 - R10 000 + Commission Monthly Basic Plus Commission (Market related, Negotiable)
**Call Centre Agent** - Irene, Centurion.
**About the Company**:
Lead Worx is a proud subsidiary of Sydsen Group. Under the expert guidance of industry leading founders, this business grew from a traditional call centre to a state-of-the-art, high tech consumer connectivity hub.
Be it Automotive, Pre-CSI, Recalls, Service Bookings or sales leads nurturing, we connect with consumers and are proud of the business incubation work that is done.
**Job**
**Summary**:
**Primary Duty**:
- Capture, record, and report on new leads as and when they land.
- Manage agreed inboxes to process client communication for the nurturing process and action.
- Liaise with our clients’ outlets to receive and action qualified leads.
- Follow up on leads as and when due.
**Key Responsibilities**:
**Leads Nurturing**:
Nurture all leads, new and exciting, in accordance to the
_Leads Nurturing Method. _(A training manual)
**Call Volumes**:
Maintain agreed outbound call volumes and be available to receive inbound calls.
**Call Quality**:
Maintain the agreed level of professionalism and keep conversations on point and in accordance with the talking agenda provided.
**Conversion Ratio**:
Maintain a conversation ratio of at least 5 % of leads processed.
**Requirements / Skills**:
- Attention to detail
- Diligence
- Previous call centre experience beneficial.
- Ability to do repetitive work
- World-class telephone etiquette and above average pronunciation of the English language.
- Matric
**SYDSEN RECRUIT **(Follow us on Facebook, Instagram and LinkedIn)
- For more information please contact:
- Nina Cronje
-
Call Centre Agent
3 months ago
Centurion, South Africa Armojeq Engineering (Pty) Ltd Full time**ROLE PURPOSE** The main responsibility of the Bidvest Facilities Management Call Centre Agent is to capture customer requests/complaints on SAP received via telephone and/or mail. The agent also needs to have the ability to identify emergencies and escalate according. **MAIN OUTPUTS** **KEY ROLES** - Ability to deal at all levels of the organization -...
-
Call Centre Agent | Sales Specialist
4 weeks ago
Centurion, South Africa Jobted ZA C2 Full timeMinimum Requirements: - Must have a minimum of 2 to 3 years experience as a Call Centre Agent and Sales Specialist - Proficiency in CRM software and basic Computer skills - Previous experience in Call Centre environment within a sales role essential - Prior experience in Vehicle tracking and Security systems sales will be advantageous - Strong communication...
-
Call Centre Agent | Sales Specialist
4 weeks ago
Centurion, South Africa Gap Consulting Full timeMinimum Requirements:Must have a minimum of 2 to 3 years experience as a Call Centre Agent and Sales SpecialistProficiency in CRM software and basic Computer skillsPrevious experience in Call Centre environment within a sales role essentialPrior experience in Vehicle tracking and Security systems sales will be advantageousStrong communication and negotiating...
-
Call Centre Agent
3 months ago
Centurion, South Africa Credit Legal Pro Full timeWe are a credit legal Company based in Centurion and we are looking for strong sales people to join our expanding sales call centre. for more info please call or watssup kaizer at 0749063032. Pay: From R3 000,00 per month
-
Call Centre Agent
8 months ago
Centurion, South Africa H2R Full timeGauteng, Centurion - Market related - Market related Monthly Basic Salary (Market related, Negotiable) CALL CENTRE AGENT WITH UNDERMENTIONED KNOWLEDGE. - Adding or removing of dependants._ Processing medical scheme membership card requests and ensuring that it will be delivered to the correct address. Sending membership certificates when...
-
Call Centre Administration Clerk
4 weeks ago
Centurion, South Africa AVBOB Full time**RESPONSIBILITIES INCLUDE**: - Facilitate day-to-day administrative request received from the external call centre. - Communicate information to external call centres or external clients in a professional and timely manner. - Perform all administrative duties, including the finalisation and actioning of requests such as additions, increases,...
-
Call Centre Agent
3 months ago
Centurion, South Africa WeBuyCars Full timeKey Responsibilities: - Make 100 calls daily to follow up on expired leads - Assign leads to buyers as requested - Maintain accurate and up-to-date records of all interactions in the CRM system - Save a minimum of 75 deals per month - Provide excellent customer service by addressing client needs and resolving issues promptly - Collaborate with buyers and...
-
Senior Call Centre Manager
2 weeks ago
Centurion, South Africa Hello Group Full timeJob title : Senior Call Centre Manager (Financial Services)Job Location : Gauteng, CenturionDeadline : January 02, 2025Quick Recommended Links Jobs by Location Job by industries Minimum Requirements Minimum 7+ years of experience in a Call Centre management role, in the financial services industry. Relevant BCom Degree (Honours degree Preferred). Proven...
-
Senior Call Centre Manager
2 weeks ago
Centurion, South Africa Hello Group Full timeJob title : Senior Call Centre Manager (Financial Services) Job Location : Gauteng, Centurion Deadline : January 02, 2025 Quick Recommended Links Jobs by Location Job by industries Minimum Requirements Minimum 7+ years of experience in a Call Centre management role, in the financial services industry. Relevant BCom Degree (Honours...
-
Accounts Receivable Officer Ii
2 months ago
Centurion, South Africa Ampath Laboratories Full timeAdvert Reference: P14021 Accounts Receivable Officer II (Call Centre) - Centurion Job Title: Accounts Receivable Officer II (Call Centre) - Centurion - Closing Date: 2024/10/22 - Position Available From: 2024-10-10 - Area: Centurion - Actual Place Of Work: Centurion - Position Type: Full-Time - Weekly Hours: 40 - Time Conditions: 5 day Work Week...
-
Call Centre Agent
7 months ago
Centurion, South Africa WNS Global Services Full timeCompany Description **WNS (Holdings) Limited (NYSE**: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
-
Fleet Controller
6 months ago
Centurion, South Africa Moladira Skills Full time**MISSION** contact centre, from call management to response reaction and measurement, and the secondary mission of assisting with administration and data. The response centre will operate 24/7 on a three-shift basis. Each shift will be 8 hours. The hours per shift will be 06h00 to 14h00, 14h00 to 22h00 and 22h00 to 06h00. **RESOURCES** - Computer and...
-
Accounts Receivable Officer II
2 months ago
Centurion, South Africa Ampath Laboratories Full timeAdvert Reference: P14021 Accounts Receivable Officer II (Call Centre) - Centurion Job Title: Accounts Receivable Officer II (Call Centre) - Centurion Closing Date: 2024/10/22 Position Available From: 2024-10-10 Area: Centurion Actual Place Of Work: Centurion Position Type: Full-Time Weekly Hours: 40 Time Conditions: 5 day Work Week (South Africa) Purpose of...
-
Liaison Officer
3 months ago
Centurion, South Africa Armojeq Engineering (Pty) Ltd Full time**Full job description** **Main Job Function**: You will manage and direct call centre agents in achieving their required daily duties. Your role will be to take accountability for Call Centre Agents through daily monitoring, a compilation of reports, and coaching. You must be willing to take escalations and think creatively to keep customer satisfaction at...
-
Italian Customer Service Support Agent
6 months ago
Centurion, South Africa SA COMMERCIAL Full time2-3 Month Seasonal Contract Customer Service Agents Required in Western Cape to Start ASAP!!- If you are Italian -speaking & passionate about exceptional Customer Service, then we would like to hear from you!- Job Description- - Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective...
-
Maintenance Call Center Manager
1 month ago
Centurion, South Africa Afrirent Pty Ltd Full timeAre you a Maintanance Manager with technical and call center experience looking on joining a fastest growing group of companies? Afrirent Holdings is looking for a Maintenace Manager to oversee and optimize the operations of a call center dedicated to handling maintenance-related inquiries, service requests and other issue. **Duties and Tasks** **Strategy...
-
Outbound Sales Agent
7 months ago
Centurion, South Africa Isilumko Staffing Full timeIf you have a RE 5, COB - personal lines, 12 CPD points, Matric, valid DOFA date, clear criminal record, clear ITC (Credit), 6 months' proof of income of showing you earner proper commission, available to start a new job on 25 August 2023, then hit APPLY button!!!!Our short term insurance client is looking for qualified and experienced short term insurance...
-
Message Centre Advisor
2 months ago
Centurion, South Africa Momentum Insure Company Limited Full time**Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.**Disclaimer** - As an applicant, please...
-
Quality Assurance Clerk
6 months ago
Centurion, South Africa AVBOB Full timeThe above mentioned position exist in Alternative Distribution Support. We are looking to hire a meticulous quality assurance clerk with excellent communication skills and time management. - Listening to randomly selected calls per agent and Call Centre to ensure quality as per set daily targets. - Report to the Manager on findings, pertaining to the...
-
Call Center Service Agent
3 months ago
Centurion, South Africa Health Solutions Full time**Introduction** - Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by...