Field Service Controller

1 month ago

Centurion, South Africa Jobted ZA C2 Full time

The successful candidate will oversee the day-to-day management of facility operations, vehicle maintenance, technician scheduling, equipment logistics, and administrative tasks. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple responsibilities efficiently. They will ensure that all field operations, from office maintenance to on-site installations, are executed smoothly, supporting both internal teams and client needs.

Key Responsibilities Facility & Equipment Management

- Office Moves & Maintenance: Coordinate office moves, including furniture relocation, and manage any repair or maintenance needs with TSA, including blinds, air conditioning, lighting, and furniture.
- Cleaner Supervision: Oversee cleaning staff and ensure that all cleaning supplies are regularly stocked.
- DC Maintenance: Maintain cleanliness and functionality in the Data Center (DC), order sticky mats, and arrange regular cleaning.
- Generator & Chiller Checks: Schedule standby personnel for generator checks and monthly chiller cleaning around the 20th of each month.
- Printer Management: Ensure printers are operational and order cartridges as needed.

Logistics & Collections

- Collection Management: Coordinate the collection of equipment from service providers, manage cancellations, and arrange grocery purchases for ICTGlobe kitchens.

- Vehicle Management:

- Conduct weekly vehicle inspections, reporting any damages or issues and logging inspections and odometer sheets.
- Oversee vehicle license renewals, claims, and accident management.
- Arrange vehicle branding with Graffiti, including scheduling technicians for vehicle drop-off and pickup.
- Schedule vehicle servicing, coordinating with VW or Hyundai, and ensure collection and return of serviced vehicles.

Inventory & Stock Control

- Monthly Stock Take: Perform monthly inventory counts in the storeroom, maintaining accurate records and updating procurement on stock levels.
- Equipment Distribution: Issue storeroom items as requested by team members and maintain accurate records for inventory control.
- Stationery & Equipment: Monitor stationery and equipment needs, ensuring adequate stock levels and reordering as necessary.

Client & Technician Coordination

- Appointment Scheduling: Handle all Data Center (DC) appointments and coordinate with clients for access, including managing OADC scheduling and access codes.
- Ticket Assignment: Manage Aluxium tickets for configuration, installation, and support requests, assigning tasks to the appropriate team members and technicians.
- Technician Scheduling: Ensure technicians have required certifications (High Site, medicals) and that proper equipment and POs are in place before scheduling.
- Client Communication: Arrange appointments with clients, communicate any delays, and provide updated schedules.

Administrative Duties

- Petty Cash Management: Request and manage petty cash for minor technician expenses, maintaining accurate records.
- Timesheet & Ticket Updates: Ensure technicians complete timesheets and update tickets, requesting any missing information as needed.
- Subcontractor Coordination: Identify and manage subcontractors for out-of-province installations, including quoting, scheduling, and follow-up on completed work.
- Documentation: Maintain accurate documentation for all tasks, including equipment issuance, vehicle inspections, and updates in Bookstack for completed jobs.

Travel & Accommodation

- Travel Arrangements: Arrange flights, accommodations, and vehicle rentals for technicians traveling to other provinces, coordinating closely with the booking team to ensure logistics and cost-efficiency.

Requirements Skills & Qualifications

- Experience in field operations, logistics, or facilities management preferred.

- Strong organizational skills to manage multiple tasks and responsibilities.

- Excellent communication and interpersonal skills for coordinating with team members, clients,and subcontractors.

- Attention to detail in managing inventory, scheduling, and documentation.

- Proficiency in administrative software (e.g., Lucid) and ticketing systems.

Other

- Complies with the companys vision, policies and procedures

- Performs other tasks as assigned by management

Benefits

- Medical Insurance

- Pension

- Personal development and training program

  • Field Service Coordinator

    7 months ago

    Centurion, South Africa Stowe Holdings (Pty) Ltd. Full time

    **Job description** Ensure effective and efficient management of the Field services operational requirements through the use of available resources. To support both internal and external customers according to STOWE policies and procedures. Extended working hours are fundamental requirements. Contractual understanding, Quality Assurance implementation and...

  • Field Service Coordinator

    2 months ago

    Centurion, South Africa Stowe Holdings (Pty) Ltd. Full time

    **Job description** Ensure effective and efficient management of the Field services operational requirements through the use of available resources. To support both internal and external customers according to STOWE policies and procedures. Extended working hours are fundamental requirements. Contractual understanding, Quality Assurance implementation and...

  • Field Service Technician

    1 week ago

    Centurion, South Africa Metso Outotec Full time

    Would you like to take this opportunity to influence the industry towards a more responsible use of the world’s natural resources? At Metso Outotec you will join a supportive and inclusive network of colleagues from around the world. There will always be a chance for you to learn and try something new. This is your invitation to rise above what was...

  • Unified Communications Field Service Technician

    7 months ago

    Centurion, South Africa Omega HR Solutions Full time

    **Join this team as a Unified Communications Field Tech & Programming Maestro!** Are you ready to dive into the world of unified communications with flair and finesse? We're on the lookout for a tech-savvy, funky individual to join my client in the exciting role of Unified Communications Field Technician & Programmer. **Primary Duties**: - Respond to...

  • Operations Manager

    2 weeks ago

    Centurion, Gauteng, South Africa ICT Engage Full time

    Job DescriptionWe are seeking an experienced Operations Manager to oversee the day-to-day management of our logistics and field services. As a key member of our team, you will be responsible for ensuring smooth operations, efficient logistics, and exceptional customer satisfaction.Key Responsibilities:Logistics Management: Coordinate the collection of...

  • Field Service Controller

    1 month ago

    Centurion, South Africa ICT Engage Full time

    The successful candidate will oversee the day-to-day management of facility operations, vehicle maintenance, technician scheduling, equipment logistics, and administrative tasks. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple responsibilities efficiently. They will ensure that all field operations,...

  • Field Service Technician

    3 months ago

    Centurion, South Africa Metso Outotec Full time

    Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey...

  • Service Controller

    7 months ago

    Centurion, South Africa Talent Evolution Full time

    **Duties**: - To receive new requests for installations from the New Business and Contracts Department - To efficiently schedule all customer requests to ensure that Technicians’ time and knowledge is - optimally used. - To consistently monitor progress of all calls logged and scheduled. - To liaise with control room to test customer vehicles when...

  • Network Field Service Technician

    3 months ago

    Centurion, South Africa SPOC Managed Services Full time

    **Abilities** - Technical understanding of ICT and related equipment - routers switches LANs WANs, etc. Not limited to 1 product but has past experience. - IT Skills - good general knowledge of PC hardware. Repair and maintain & software install - Proficiency with Tools - Comfortable in using hand tools. - Repair and Maintenance Knowledge - must have...

  • Field Service Technician

    7 months ago

    Centurion, South Africa Stowe Holdings (Pty) Ltd. Full time

    resolve them without breaching service level agreement SLA. Ensuring adherence to all processes within the client environment and the maintenance of a high degree of client satisfaction across all assignments. **Reporting Line**: Divisional Head-Field Services & **Managed by**: Supervisor **Working Hours**: 08h00am - 17h00pm (rotational & overtime...

  • Junior Field Services Technician

    7 months ago

    Centurion, South Africa Stowe Holdings (PTY) LTD Full time

    **Job Purpose** The position requires basic technical knowledge and skills on Information Technology systems. **Key Responsibilities** **Field Services (50 %)** - Trouble Shooting - Software Support - Hardware Support - Stock preparation and testing - Understand HSSE and PPE requirements - Safety File upkeep **Administration & Tools Management (20 %)** -...

  • Coordinator: Field Agent

    6 months ago

    Centurion, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit Solutions Department Field Service Operations Job grade OP1 Core Description The position is responsible for distributing work to Field Agents, conducting site readiness of customer sites prior to distribution of work, conducting Quality Assessments on completed work, ensuring that all distributed work is...

  • Field Service Controller

    1 month ago

    Centurion, Gauteng, South Africa ICT Engage Full time

    The successful candidate will oversee the day-to-day management of facility operations, vehicle maintenance, technician scheduling, equipment logistics, and administrative tasks. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple responsibilities efficiently. They will ensure that all field operations,...

  • Financial Controller

    2 months ago

    Centurion, South Africa Jobted ZA C2 Full time

    Job & Company Description: Our client is a leading provider of financial services with a rich history of excellence and innovation in the industry. With a focus on innovation, customer-centric solutions, and strategic growth, they are proud to serve as a trusted partner to individuals and businesses. They are seeking an exceptional Financial controller to...

  • Field Services Call Coordinator

    5 days ago

    Centurion, South Africa Stowe Holdings (PTY) LTD Full time

    **Job Purpose** Ensure effective and efficient management of the Field services operational requirements through the use of available resources. To support both internal and external customers according to STOWE policies and procedures. Extended working hours are fundamental requirements. Contractual understanding, Quality Assurance implementation and...

  • Field Services Call Coordinator

    20 hours ago

    Centurion, South Africa Stowe Holdings (PTY) LTD Full time

    **Job Purpose** Ensure effective and efficient management of the Field services operational requirements through the use of available resources. To support both internal and external customers according to STOWE policies and procedures. Extended working hours are fundamental requirements. Contractual understanding, Quality Assurance implementation and...

  • Field Manager Ii

    7 months ago

    Centurion, South Africa Smollan Full time

    We're on the lookout for an experienced Field Manager who will collaborate to create growth for our Clients, Customers and our Business. Someone who has the ability to proactively influence and manage relationships and resources to ensure efficient and effective service delivery and in-store execution. **You will be responsible for**: Manage Promotional...

  • Credit Controller

    4 weeks ago

    Centurion, South Africa Community Schemes Obud Service Full time

    To follow up on outstanding debt to ensure that it is collected timeously. - Allocate all CSOS levy receipts paid by community schemes. - Reallocate all CSOS levy receipts paid by community schemes. - To develop and implement policies and procedures for the environment to ensure compliance. - To escalate outstanding debt to improve the collectability of...

  • Financial Controller

    2 months ago

    Centurion, South Africa Network Recruitment Full time

    Job & Company Description: Our client is a leading provider of financial services with a rich history of excellence and innovation in the industry. With a focus on innovation, customer-centric solutions, and strategic growth, they are proud to serve as a trusted partner to individuals and businesses.They are seeking an exceptional Financial controller to...

  • Financial Controller

    2 months ago

    Centurion, South Africa Network Recruitment Full time

    Job & Company Description:Our client is a leading provider of financial services with a rich history of excellence and innovation in the industry. With a focus on innovation, customer-centric solutions, and strategic growth, they are proud to serve as a trusted partner to individuals and businesses.They are seeking an exceptional Financial controller to join...