Hosts Recruitment Manager

4 days ago


Cape Town, South Africa City Unscripted Full time

**Hosts Recruitment Manager**
- **Job Title**:Hosts Recruitment Manager
- **Reports to**: COO
- **Working Hours**: expected 30 hours per week
- **Salary**: TBD based on experience
- **Location**: Remote workplace (home office). Check-in / check-out on Slack

Travel is rapidly changing. The rise of the OTAs dramatically simplified hotel and activities booking, inspirational internet content is everywhere and services like Uber and AirBnB make traveling even easier and more affordable.

The result is accelerating demand for personalized travel experiences. Travelers can choose exactly where to stay and what to do in an a-la carte style, tailored to their specific preferences and passions. Want to join the locals go for an aperitivo in Milan, see off the beaten path shrines in

Kyoto or walk Frida Khalo’s steps in Mexico City? It's increasingly straightforward to do so.

We are now looking for a Hosts Recruitment Manager to help improving the already excellent service we offer.

Reporting directly to the COO, specific tasks and qualities desired for the Hosts Recruitment

Manager are as follows:

- Work towards targets for recruiting, training and retaining the best local hosts
- Manage the host recruitment, training and engagement team
- Manage advertising campaigns to reach new potential hosts
- Manage communication with the hosts (newsletters, city specific news, etc.)
- Manage host engagement activities (meet ups, hosts exchange programme etc.)
- Respond to hosts’ enquiries about City Unscripted procedures and practices
- Help the City Unscripted hosts to plan itineraries and experiences in cities around the world
- Reply to hosts' questions and offer support and guidance in challenging situations

**The Ideal Person**:

- Knowledge & Experience: _
- Excellent written and spoken English and exemplary communication skills
- Ability to work towards targets
- 2+ years’ experience in a customer service or recruitment agency role
- Strong attention to details
- Additional language knowledge preferred
- Computer Skills Required _
- Proficient in Microsoft Office (Word, Excel, Power Point & Outlook)
- Skills & Aptitude: _
- Strong time management skills are essential
- A self-starter who is able to work independently
- Desire to become an integral part of our company and make their mark within the team
- Well-travelled with a true passion for travel
- Curious and creative problem-solver (we value intelligence and inquisitiveness over experience).
- Great interpersonal skills and the enthusiasm to build excellent authentic relationships with everyone in the company
- Willingness to take on challenges

**Job Type**: Temp to perm
Contract length: 6 months

**Salary**: R550.00 - R700.00 per day

Application Question(s):

- Do you have a reliable internet connection?

**Experience**:

- customer service OR recruitment agency: 2 years (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (required)



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