Recruitment Executive
6 days ago
Software Support Consultant required in Cape Town, to provide product support and assistance for all the software solutions offered and hosted. You will be responsible for the hosting environment's configuration, maintenance and monitoring. 5+ Years’ experience in a Software Support role with a current MCSE certification. Experience in IIS, SQL Servers, Linux, PostgreSQL, Qlikview & Qlik Sense is required.
**Responsibilities**:
Support hosting environment, hosted software and associated ICT infrastructure
Support and monitor integration solutions
Deliver end-user support
Adhere to Support Centre SLA's
Participate and adhere to the Support Centre's business processes
Troubleshoot and solve incidents
Manage and maintain hosted demo environment
Participate in monthly ICT Maintenance Slot activities
**Requirements**:
IT related degree or diploma is preferable
5 years professional experience in a related role, e.g. software support role (user support, troubleshooting, monitoring, etc.)
Pro-active troubleshooting & problem-solving attitude
Excellent communication skills
IIS experience
Current Microsoft MCSE Certification
SQL Server experience
Linux experience beneficial
PostgreSQL experience will be beneficial
QlikView & Qlik Sense experience will be beneficial
The company offers very competitive Salaries.
**Job Types**: Full-time, Permanent
**Salary**: R50,000.00 - R55,000.00 per month
COVID-19 considerations:
Yes
Must be vaccinated
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