Wellness Host

3 months ago


Cape Town, South Africa HotelJobs.co.za Full time

Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.

If you have a genuine interest in enhancing well-being and a love for all things wellness related, whether it's through promoting a healthy lifestyle, exploring the latest beauty trends, or helping others feel their best. Our client might have the perfect position for you

**Who We’re looking for**:
The exclusive Langaro Spa, looming under The Twelve Apostles and Lion’s Head in Camps Bay is looking for a **Wellness Host** to join their experienced and dynamic team.

A Wellness Host plays a crucial role in creating a welcoming, supportive, and positive environment for guests seeking wellness experiences. The ideal personality traits for a Wellness Host ensure they can effectively interact with guests, manage wellness programs, and contribute to a holistic and satisfying experience.

**What Is Required**:
The primary purpose is to ensure that guests receive personalized and attentive service throughout their wellness journey, facilitating a seamless integration of wellness activities and programs into their stay. The Wellness Host contributes to enhancing the overall guest experience by providing guidance, support, and a welcoming presence.

The Wellness Host will be responsible for the full lifecycle delivery of the wellness experience from promotion to completion of Guest Stay. This role involves prepping guest experiences, welcoming and guiding guests through their Wellness activities/stays, coordinating with various departments, and serving as the primary contact person for guests throughout their visit.

**Minimum Requirements**:

- Grade 12 or equivalent.
- Beauty Therapy Certificate/Somatology or Administration Diploma is advantageous.
- Hospitality Management, Communications, or related field preferred.
- Familiar with all duties and procedures in the Spa/Wellness Centre.
- Experience working as a Receptionist/ Host in a Spa/Wellness Centre.
- Motivated, self-starter and able to take initiative.
- MS Office, Excel and ESP.
- Opera knowledge is essential
- Excellent client service and strong interpersonal skills with the ability to effectively communicate and engage with guests.
- Ability to manage time effectively.
- Pro-active mind set.
- Team player.
- Goal-oriented.
- Excellent organizational skills with the ability to multitask and prioritize tasks effectively.
- Proficiency in social media platforms and content creation tools.
- Creative mindset with a passion for wellness and hospitality.
- Ability to work flexible hours, including evenings and weekends, as needed.


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