Vip Host

6 days ago


Cape Town, South Africa Initiate international Full time

A leading online gambling operator have an exciting career opportunity for a VIP Host to join their team in Cape Town. Your role as VIP Host will be servicing high-value and VIP customers for a leading South African online sportsbook and casino. You will be solely responsible for the retention and yield maximization of these customers which will see you building close relationships with players by providing excellent customer service. Does this job sound like the perfect challenge for you? Keep reading

Your key job responsibilities as the VIP Host in Cape Town will include:

- Individual VIP account management
- Pro-active relationship building through varied communication channels
- Resolution of customer queries, complaints, technical problems and special requests
- Pro-active customer behavioural analysis and yield maximization strategy
- Customer profitability and yield management via appropriate bonusing, gifting, hospitality and other initiatives
- Strategic management of big winners
- VIP portfolio reporting

Requirements for this VIP Host job in Cape Town:

- Proven 1-2 years working experience in a VIP or Outbound Host sales environment within online gambling
- Excellent customer service methods and techniques
- Excellent sports and sports betting knowledge. Casino knowledge advantageous
- Excellent written and verbal proficiency in English. Other South African languages advantageous
- Proficient in MS Excel
- Strong telecommunication skills and written communication
- Personable, outgoing and a seamless communicator who is knowledgeable in varied topics
- Great organizational and time-management skills
- Degree or Diploma will be advantageous

**Salary**: R20,000.00 per month


  • Vip Host

    6 days ago


    Cape Town, South Africa Initiate International Full time

    A leading online gambling operator have an exciting career opportunity for a **VIP Host** to join their team in **Cape Town**. You will be servicing high-value and VIP customers for a leading South African online sportsbook and casino. You will be solely responsible for the retention and yield maximization of these customers which will see you building close...

  • Vip Account Manager

    7 months ago


    Cape Town, South Africa Bet.co.za Full time

    **The Company**:Bet.co.za **Role Name**: VIP Account Manager **Locations**:Cape Town; Johannesburg **Hours of work**: Monday to Friday 9:00am - 17:00pm **Role summary**: Reporting to the VIP Manager, the role is responsible for building and optimizing relationships with VIP & High Value Customers within the product to increase lifetime value as well as...

  • Executive Host

    3 months ago


    Western Cape, South Africa Hyatt Regency Cape Town Full time

    Summary Hyatt Regency Cape Town is currently seeking a Executive Host to join our dynamic Guest Relations Team. The Executive Host will strive to deliver a level of personalized service that exceeds the expectations of all guests and is also different to any service that is offered anywhere else in the hotel. **Key duties but not limited**: - Organize and...

  • Casino Host

    7 months ago


    Cape Town, South Africa Crew Life at Sea Full time

    Responsibilities: - Greet guests as they enter the casino and assist with any questions or concerns they may have **on board the cruise ship**. - Provide information about casino games, rules, and promotions to guests. - Monitor guest satisfaction and address any issues or concerns promptly. - Assist guests with opening and managing their casino accounts. -...


  • Cape Town, South Africa Pepperclub Hotel Full time

    **JOB ROLE**: You will be responsible for ensuring the well-being of all the guests during their time at the hotel, maintaining a high level of host presence throughout and ensuring the overall smooth running of the hotel at all times when on duty. **JOB SPECIFICATIONS**: - Relevant Hospitality qualification or equivalent - Minimum 3 years’ experience...


  • Cape Town, Western Cape, South Africa Hyatt Regency Full time

    Job Title: Executive HostLocation: Western CapeSalary: R250,000 - R350,000 per annumJob DescriptionThe Hyatt Regency Cape Town is seeking a highly skilled and experienced Executive Host to join our dynamic Guest Relations Team.The ideal candidate will possess excellent interpersonal and communication skills, with the ability to multitask and prioritize tasks...

  • Host Isola

    8 months ago


    Cape Town, South Africa Kerzner International Resorts Full time

    **Job Summary** **The role of a Hostess is primarily to assist the Manager in providing excellent customer service. A Hostess must **receive and attend to guest’s needs in the outlet. They must greet and seat all guests who dine in the restaurant, provide information and, on occasion, serve food and beverage according to prescribed service standards and...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    RESPONSIBILITIES: - RELATIONSHIP MANAGEMENT - Hands-on relationship management with VIP guests; - Meet and host VIP guests on the Estate; - Promote the various elements of the Estate to the VIP guests; - Establish, grow and manage relationships with strategically important guests and clients; - Maintain a databases of key industry Press and Media contacts -...


  • Cape Town, South Africa Prostaff Holdings Full time

    **Minimum requirements for the role**: - A public relations / marketing or related qualification is preferred but is not essential. - Must be able to work as part of a cohesive team building relationships both internally with colleagues and customers. - Must be computer literate with good MS Office skills. - Supporting the community management team to...

  • Front of House Manager

    3 months ago


    Cape Town, South Africa Heineken International B.V. Full time

    We Go Places! How about you? Job Grade: 8 Location: Durbanville Western Cape Function: Durbanville Hills -Marketing - Consumer Experience Type of Contract: Permanent Reference Number: 122771 Closing Date: 18.10.2024 Purpose: Key Performance Areas would include, but are not limited to: - Manage the operation of the tasting room and Olive Grove terrace...


  • Cape Town, South Africa HotelJobs.co.za Full time

    Become an architect of the luxury leisure experience within a vibrant community in Cape Town - building and maintaining a brand's community — both online and offline — and public perception of an exciting, innovative and fast developing leisure brand Minimum Requirements: - Minimum of 2 years hospitality experience - Experience in Hosting events -...

  • Head of Marketing

    7 months ago


    Cape Town, South Africa LulaBet Full time

    Company Description We are a top-tier I-gaming and Sportsbook operator based in Cape Town. Our aim is to deliver a world class betting experience by providing professional and friendly service, delivered on a state-of-the-art platform. We are a dynamic and experienced team, in an exciting company looking for passionate people to join us. Do you thrive in...


  • Cape Town, South Africa HotelJobs.co.za Full time

    This extremely busy luxury hotel in the heart of Cape Town is in search of a skilled and highly organised **BANQUETING and RESTAURANT MANAGER**. This one of its kind 160-seater conference or banquet venue offers panoramic views over the city’s skyline with floor to ceiling windows while the restaurant offers similar 360-degree mountain and sea views with...

  • Wine Tasting Food

    4 months ago


    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    **Area/Location: Stellenbosch Winelands, Western Cape** **About**: Our client, a premier destination known for delivering exceptional guest experiences. specializing in hosting a wide range of events, from corporate meetings to luxury weddings. **Key Responsibilities**: - Oversee daily wine-tasting room operations, ensuring seamless service for individual...


  • Cape Town, South Africa The Recruiters Full time

    **Salary**: - R15k/month **Description**: - Our client is looking for an Assistant Community Manager in hospitality who will work closely with the General Manager to oversee the operations and ensure the smooth functioning of the property. Your primary responsibility will be to build and foster a vibrant community among guests, staff, and partners,...

  • Rooms Division Manager

    6 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **SUMMARY** To manage and control all operational and accounting aspects of the Front Office, Maintenance and Housekeeping and ensure smooth running of all departments. Act as a Host Manager and work together with Operations on various projects when required. **MINIMUM REQUIREMENTS** **QUALIFICATION**:Matric. Hospitality qualification...

  • Junior Concierge

    7 months ago


    Cape Town, South Africa One&Only Cape Town Full time

    Junior Concierge (11649) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    We are searching for a young, enthusiastic and organised Front of House Assistant Manager to join the Hospitality Team of a beautiful Wine Estate in Stellenbosch. The purpose of this position is to execute the delivery of the hospitality experience, to meet and exceed customer expectations in the Restaurant & Tasting Room, to execute Functions, and to assist...


  • Cape Town, South Africa One&Only Cape Town Full time

    Rooms Division Manager (5692) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...


  • Cape Town, South Africa Alive Luxury Retreats & Rehab Full time

    **Casual Naturopath Position** Bali & Cape Town Mental Health & Addiction Retreat Confidential Luxury VIP Retreats Retreat Locations - Bali & Capetown **About Our Retreats** We work with extremely high end guests in a private 1:1 retreat setting offering a powerful holistic program for stress, burn out, anxiety, depression, addiction and more. Working...