Outbound Sales Team Leader

5 months ago


Umhlanga, South Africa Talksure Full time

**We are looking for exceptional, highly motivated, Target driven and experienced Team Leaders to work for an Award winning Call Centre in KZN. If you are looking for Career Growth, fantastic salaries and great working hours then Talksure is the Place for you.**

**Duties** and Responsibilities**

**Effectively manage a team with regards to**:

- Attendance
- Meeting Targets
- Time Keeping
- Talk Time
- Productivity
- Compliance
- Attrition

**We need a Team Leader who can**:

- Motivation of the team
- Promote diversity within the team
- Assist team members with escalated queries and on the floor queries
- Ensure smooth implementation of new policies and procedures
- Report any IT related issue to the campaign manager
- Team specific reporting as per campaign requirements
- Coaching and performance management of team members

**Minimum Requirements**
- +1 years Sales Team Leader experience required
- Matric - certificate must be presented for validation
- Must be able to be added to Rep Register
- No Criminal Record

**Desirable**:

- RE / FAIS desirable
- Previous experience working with insurance products an added advantage
- Knowledge of sales principles and methods

**Salary**: Market related

Come in for a screening



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