Cx Analyst

A well-esteemed Tech firm is looking to hire a qualified CX Analyst. As a CX Analyst, you will be responsible for identification of dependencies for automation in line with defined customer narratives. You will also be required to participate and contribute to solution design sessions. - **Requirements**:_ - 8 years in Customer Experience Design (for process...

**Job ID**: 57489**Date Posted**: Posted 1 week ago**Location**: Randburg, Johannesburg**Job Title**: TEMP CX ANALYST - RANDBURG - GAUTENG

Gauteng, JHB - Western Suburbs Cost To Company A well-established business is seeking CX Analyst for a 12 month contract position. **Qualifications** - Degree / Diploma in Technology / Information Management - Relevant Qualification in Customer Experience Design (CPPM from IQ Business preferrable) - Post Graduate Degree in Technology / Information...

**Key Responsibilities** - Conduct CX analysis (e.g., prioritization, impact estimations, Ops to CX correlations) to inform test selection, prioritization - Collect data across different data systems - Piece together data to build a clear picture of the customer, and communicate to the CX Factory via “Customer Fact Pack” - Coach CX Factory members on...

**Job ID**: 57489**Date Posted**: Posted 2 hours ago**Location**: Randburg, Johannesburg**Job Title**: TEMP CX ANALYST - RANDBURG - GAUTENG To support the planned pre-grooming analysis efforts for TechMod from a CX Design perspective, ensuring that process definitions, business rules and requirements take into account the required successful customer...

**Job Details**: **Department** **IT** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Data Analyst** **Contract term** **More than 6 months** **Salary** **R960 000 - R1 000 000 per annum** **Requirements**: - 8 years in Customer Experience Design (for process...

The Role: Purpose of the Position - To support the planned pre-grooming analysis efforts for TechMod from a CX Design perspective, ensuring that process definitions, business rules and requirements take into account the required successful customer outcomes and best state customer journeys Skills and Experience: Qualifications Essential - Degree / Diploma...

**Qualifications Essential** - Degree / Diploma in Technology / Information Management - Relevant Qualification in Customer Experience Design (CPPM from IQ Business preferrable) **Qualification Preferred** - Post Graduate Degree in Technology / Information Management - SAFe Agile certification **Experience** - A minimum of 5 - 8 years in Customer...

**Qualifications Essential** - Degree / Diploma in Technology / Information Management - Relevant Qualification in Customer Experience Design (CPPM from IQ Business preferrable) **Qualification Preferred** - Post Graduate Degree in Technology / Information Management - SAFe Agile certification **Experience**: - A minimum of 5 - 8 years in Customer...

**Qualifications** - Degree / Diploma in Technology / Information Management - Relevant Qualification in Customer Experience Design (CPPM from IQ Business preferrable) - Post Graduate Degree in Technology / Information Management - SAFe Agile certification **Experience**: - A minimum of 5 - 8 years in Customer Experience Design (for process engineering and...

Senior Customer Experience (CX) Cloud Territory Sales manager (2)-2200046J **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** Senior Customer Experience (CX) Cloud Territory Sales Manager Are you as passionate about the Cloud as we are? If so, we want to talk to you! If you are looking to...

Gauteng , JHB - Western Suburbs (Market related) A well-established business is seeking Senior Solutions Analyst for a 12 month contract position **EXPERIENCE & QUALIFICATIONS**: - Min 4 - 8 years’ experience in business/system analysis - role including implementations associated with: - Customer Management - Lead Management - Quote & Order...

To support the planned pre-grooming analysis efforts for TechMod from a CX Design perspective, ensuring that process definition, business rules and requirements take into account the required successful customer outcomes and best state customer journeys. **Requirements**: - Identification of personas as input to CX Design - Definition & documentation of...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: The Senior Insights Data Analyst is responsible for providing operational support, analytical support, and process improvement for the Enterprise Feedback Management Platform and other market research capabilities to inform and shape business decisions, and guide our journey towards an enhanced...

**Who we are**: At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience. We are 20,000 strong in 90 markets around the world; our people bring...

**Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

**Responsibilities** - Customer Management - Lead Management - Quote & Order Management - Product Catalogue Management - Case/ Interaction Management - Plan & document/ model business requirements & user stories - Facilitate development team backlog refinement and the elaboration of User Story acceptance criteria, ensuring that industry standards and best...

Job Requisition - 136154Closing Date - 05 February 2025Location - JohannesburgCluster - Nedbank Wealth - Wealth Management SA Business UnitPlease Note: Preference will be given to applicants from Underrepresented GroupsJob FamilyProject, Process and ProductProcessManage Self: TechnicalFAIS AffectedJob PurposeTo enable change by defining the needs and the...

**Job Classification** - REQ 126692 Thembi Mtshali- Job Family- Information Technology- Career Stream- Application Development- Leadership Pipeline- Manage Self: Technical- FAIS Affected**Job Purpose** - To embed yourself into a long-lived Asset Squad within the Payments Domain, fully adopting and embracing “You build It, You Run It, You Own It”....