Cx Analyst

A well-esteemed Tech firm is looking to hire a qualified CX Analyst. As a CX Analyst, you will be responsible for identification of dependencies for automation in line with defined customer narratives. You will also be required to participate and contribute to solution design sessions. - **Requirements**:_ - 8 years in Customer Experience Design (for process...

**Job ID**: 57489**Date Posted**: Posted 1 week ago**Location**: Randburg, Johannesburg**Job Title**: TEMP CX ANALYST - RANDBURG - GAUTENG

Gauteng, JHB - Western Suburbs Cost To Company A well-established business is seeking CX Analyst for a 12 month contract position. **Qualifications** - Degree / Diploma in Technology / Information Management - Relevant Qualification in Customer Experience Design (CPPM from IQ Business preferrable) - Post Graduate Degree in Technology / Information...

Gauteng, JHB - Western Suburbs A well-established business is seeking CX Analyst for a 12 month contract position. **Qualifications Essential** - Degree / Diploma in Technology / Information Management - Relevant Qualification in Customer Experience Design (CPPM from IQ Business preferrable) **Qualification Preferred** - Post Graduate Degree in Technology...

**Key Responsibilities** - Conduct CX analysis (e.g., prioritization, impact estimations, Ops to CX correlations) to inform test selection, prioritization - Collect data across different data systems - Piece together data to build a clear picture of the customer, and communicate to the CX Factory via “Customer Fact Pack” - Coach CX Factory members on...

**Job Details**: **Department** **IT** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Data Analyst** **Contract term** **More than 6 months** **Salary** **R960 000 - R1 000 000 per annum** **Requirements**: - 8 years in Customer Experience Design (for process...

The Role: Purpose of the Position - To support the planned pre-grooming analysis efforts for TechMod from a CX Design perspective, ensuring that process definitions, business rules and requirements take into account the required successful customer outcomes and best state customer journeys Skills and Experience: Qualifications Essential - Degree / Diploma...

**Qualifications** - Degree / Diploma in Technology / Information Management - Relevant Qualification in Customer Experience Design (CPPM from IQ Business preferrable) - Post Graduate Degree in Technology / Information Management - SAFe Agile certification **Experience**: - A minimum of 5 - 8 years in Customer Experience Design (for process engineering and...

Senior Customer Experience (CX) Cloud Territory Sales manager (2)-2200046J **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** Senior Customer Experience (CX) Cloud Territory Sales Manager Are you as passionate about the Cloud as we are? If so, we want to talk to you! If you are looking to...

Gauteng , JHB - Western Suburbs (Market related) A well-established business is seeking Senior Solutions Analyst for a 12 month contract position **EXPERIENCE & QUALIFICATIONS**: - Min 4 - 8 years’ experience in business/system analysis - role including implementations associated with: - Customer Management - Lead Management - Quote & Order...

To support the planned pre-grooming analysis efforts for TechMod from a CX Design perspective, ensuring that process definition, business rules and requirements take into account the required successful customer outcomes and best state customer journeys. **Requirements**: - Identification of personas as input to CX Design - Definition & documentation of...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

**Job Classification** - REQ 126692 Thembi Mtshali- Job Family- Information Technology- Career Stream- Application Development- Leadership Pipeline- Manage Self: Technical- FAIS Affected**Job Purpose** - To embed yourself into a long-lived Asset Squad within the Payments Domain, fully adopting and embracing “You build It, You Run It, You Own It”....

**The Role**: Purpose of the Position ï?- To support solution analysis efforts for the CRM, Partners and 3rd Party Platform Team. Â Â **Skills and Experience**: Qualifications Essential ï?- Relevant Degree / Diploma in ICT ï?- Salesforce Sales Cloud Certification essential ï?- Salesforce Administrator Certification prefered ï?- Relevant...

**Key Responsibilities** - To identify, measure and analyse external and internal market data into meaningful insights to inform critical business decisions by presenting data in reports - Identify key performance indicators (KPIs) with clear objectives and consistently monitor those - To construct scientific research into data gathering techniques based on...

**Job Classification** - Job Family- Project, Process and Product - Career Stream- Process - Leadership Pipeline- Manage Others - FAIS Affected**Job Purpose** - To work with Business Unit Teams in NCIB to solve operational and technology issues, and find opportunities to optimize and drive digitization in the space. By using multiple models or views that...

**Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...