Cx Analyst

As a CX Analyst, you be responsible for identification of dependencies for automation in line with defined customer narratives. You will also be required to participate and contribute to solution design sessions. **Requirements**: - Relevant Tertiary Qualification - SAFe Agile certification - 9 years in Customer Experience Design for process engineering...

Gauteng, JHB - Western Suburbs A well-established business is seeking CX Analyst for a 12 month contract position. **Qualifications Essential** - Degree / Diploma in Technology / Information Management - Relevant Qualification in Customer Experience Design (CPPM from IQ Business preferrable) **Qualification Preferred** - Post Graduate Degree in Technology...

Gauteng, JHB - Western Suburbs A well-established business is seeking CX Analyst for a 12 month contract position. **Qualifications Essential** - Degree / Diploma in Technology / Information Management - Relevant Qualification in Customer Experience Design (CPPM from IQ Business preferrable) **Qualification Preferred** - Post Graduate Degree in Technology...

Gauteng, JHB - Western Suburbs - Annually Cost To Company (Market related) A well-established business is seeking CX Analyst for a 12 month contract position. **Qualifications Essential** - Degree / Diploma in Technology / Information Management - Relevant Qualification in Customer Experience Design (CPPM from IQ Business preferrable) **Qualification...

**Job ID**: 57489**Date Posted**: Posted 2 hours ago**Location**: Randburg, Johannesburg**Job Title**: TEMP CX ANALYST - RANDBURG - GAUTENG To support the planned pre-grooming analysis efforts for TechMod from a CX Design perspective, ensuring that process definitions, business rules and requirements take into account the required successful customer...

**Qualifications Essential** - Degree / Diploma in Technology / Information Management - Relevant Qualification in Customer Experience Design (CPPM from IQ Business preferrable) **Qualification Preferred** - Post Graduate Degree in Technology / Information Management - SAFe Agile certification **Experience** - A minimum of 5 - 8 years in Customer...

**Requisition Details & Talent Acquisition Consultant** - REQ 121677 Thembi Mtshali- Job Family- Information Technology- Career Stream- Digital- Leadership Pipeline- Manage Self: Technical- FAIS Affected**Job Purpose** - Draw actionable insights that ensure Nedbank reliably achieves customer and business value through our in-market digital propositions....

**Requirements**: - Identification of personas as input to CX Design - Definition and documentation of successful customer outcome canvases - Definition and documentation of customer narratives in line with actual business scenarios - Identification of dependencies for automation in line with defined customer narratives - Support development teams during...

**Qualifications Essential** - Degree / Diploma in Technology / Information Management - Relevant Qualification in Customer Experience Design (CPPM from IQ Business preferrable) **Qualification Preferred** - Post Graduate Degree in Technology / Information Management - SAFe Agile certification **Experience**: - A minimum of 5 - 8 years in Customer...

Senior Customer Experience (CX) Cloud Territory Sales manager-2200046I **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** Senior Customer Experience (CX) Cloud Territory Sales Manager Are you as passionate about the Cloud as we are? If so, we want to talk to you! If you are looking to take...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: The Senior Insights Data Analyst is responsible for providing operational support, analytical support, and process improvement for the Enterprise Feedback Management Platform and other market research capabilities to inform and shape business decisions, and guide our journey towards an enhanced...

**Listing reference**: track_001037 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Customer Service**Location**:Gauteng**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: Tracker requires the services of a Quality Assurance and Operational Insights Manager in the Customer...

**Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...

We are recruiting for a SOC Analyst. Working with current IT System engineers in designing and delivering the installation, upgrade, operation, control, maintenance and effective use of local and wide area networks for the communication of data, voice, text or images within the Electoral Commission; 2) Meeting the required levels of service performance such...

**Responsibilities** - Customer Management - Lead Management - Quote & Order Management - Product Catalogue Management - Case/ Interaction Management - Plan & document/ model business requirements & user stories - Facilitate development team backlog refinement and the elaboration of User Story acceptance criteria, ensuring that industry standards and best...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary -...

**The Role**: Purpose of the Position ï?- To support solution analysis efforts for the CRM, Partners and 3rd Party Platform Team. Â Â **Skills and Experience**: Qualifications Essential ï?- Relevant Degree / Diploma in ICT ï?- Salesforce Sales Cloud Certification essential ï?- Salesforce Administrator Certification prefered ï?- Relevant...

locations - Johannesburg, South Africa - time type - Full time - posted on - Posted Today - job requisition id - JR106471 - Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform,...

locations - Johannesburg, South Africa - time type - Full time - posted on - Posted Today - job requisition id - JR106310 - Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform,...

Senior Business Analyst: Banking: 1 Year FTC To enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state by applying the principles of business analysis, according to the requirements classification...