Cx Change Specialist

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

Job Description To provide expertise, advice and formulate/document the customer journey experience across the business interacting with customers across channels, products, segments and platforms to understand customer needs, behaviours and expectations in order to provide strategic insight to the Business to ensure informed decisions are made and enhance...

Job Description To provide expertise, advice and formulate/document the customer journey experience across FNB, interacting with customers across channels, products, segments and platforms to understand customer needs, behaviours and expectations in order to provide strategic insight to the Business to ensure informed decisions are made and enhance the...

Job Description Hello Future CX Design Specialist at FNB NAV Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that...

**Job Classification** - Job Family- Marketing, Communication and Research- Career Stream- Market Research and Customer Insights- Leadership Pipeline- Manage Self: Professional (MSP)- FAIS Affected**Job Purpose** - Design customer and end-user-centred experiences for all relevant products, services and channels, to deliver value to our customers and...

We are looking for a Senior CX Professional to use their skills and qualifications to drive cultural change within an organisation, resulting in improved customer satisfaction.Responsibilities include developing and implementing customer experience strategies, analysing data to identify opportunities for improvement, and collaborating with cross-functional...

**Qualifications Essential** - Degree / Diploma in Technology / Information Management - Relevant Qualification in Customer Experience Design (CPPM from IQ Business preferrable) **Qualification Preferred** - Post Graduate Degree in Technology / Information Management - SAFe Agile certification **Experience** - A minimum of 5 - 8 years in Customer...

Use your relevant CX skills and qualifications (CCXP/CEMM/ACXP/ACXM/CXPA) to enhance enhancing existing experience and processes and enable new strategic customer journeys and experiences. Success will be measured by a positive change in customer perceptions, attitudes, and behaviour. Well-rounded experience in all areas of customer experience management,...

Use your relevant CX skills and qualifications (CCXP/CEMM/ACXP/ACXM/CXPA) to enhance enhancing existing experience and processes and enable new strategic customer journeys and experiences. Success will be measured by a positive change in customer perceptions, attitudes, and behaviour.Well-rounded experience in all areas of customer experience management,...

About Our Ideal CandidateWe are looking for a highly experienced Automotive CX Specialist Leader who can develop and execute customer experience strategies that drive business results. If you have a strong background in customer experience and a passion for delivering exceptional results, we encourage you to apply.Key Responsibilities- Develop and implement...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Provide operational reports and data for decision making - Provide operational reports on CXO KPIs - Improved understanding of customer experience and needs - Accurate translation of customer data into business insights - Continuous improvement of offerings to consumers - Custodian of CX KPI library, ensuring the definition and formulae of KPIs are...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To provide expertise, advice and formulate/document the customer journey experience across FNB, interacting with customers across channels,...

**Requisition Details & Talent Acquisition Consultant** - REQ 121677 Thembi Mtshali- Job Family- Information Technology- Career Stream- Digital- Leadership Pipeline- Manage Self: Technical- FAIS Affected**Job Purpose** - Draw actionable insights that ensure Nedbank reliably achieves customer and business value through our in-market digital propositions....

Senior Customer Experience (CX) Cloud Territory Sales manager-2200046I **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** Senior Customer Experience (CX) Cloud Territory Sales Manager Are you as passionate about the Cloud as we are? If so, we want to talk to you! If you are looking to take...

**We’re looking for a flexible Recruitment Specialist to assist our team on a part time basis, as and when needed. This is a remote position and could be done from anywhere in South Africa.** **If you have a passion for finding untapped talent, driving company growth, and helping individuals find promising careers in the comfort of your own home, we want...

Are you passionate about creating exceptional customer experiences? As a CX Designer, youll collaborate with diverse teams to craft seamless, impactful customer interactions. Your role will be pivotal in driving customer-centric strategies and designing solutions that elevate our clients' experiences. If you're a creative problem-solver with a passion for...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

**ORGANISATIONAL DEVELOPMENT** - Develop and implement an organizational development intervention that will support the implementation of the Human Capital strategy - Ensure Organizational effectiveness from a people perspective - Analyse processes and procedures from a people and performance - Act as a change agent providing the support and mechanism to...