Cx Researcher

**Requisition Details & Talent Acquisition Consultant** - REQ 121677 Thembi Mtshali- Job Family- Information Technology- Career Stream- Digital- Leadership Pipeline- Manage Self: Technical- FAIS Affected**Job Purpose** - Draw actionable insights that ensure Nedbank reliably achieves customer and business value through our in-market digital propositions....

We are seeking a seasoned XM Senior Insights Executive to lead projects and accounts, driving insights and growth through expert research design and data analysis.As a key team player, you will manage account activities, collaborate across departments, and ensure timely delivery of high-quality results.Key Responsibilities:A deep understanding of XM/CX...

**Job Requisition Number** - REQ#124066- 2x Vacancies- Job Family- Nedbank RBB- ClusterClient Experience Strategy & Culture - Leadership Pipeline- Manage Self: Professional**Job Purpose** We are looking for 4 CX Leads to join our team. In this role you will be required to Design customer and end user-centered experiences which address pain points, meet...

**Job Classification** - Job Family- Marketing, Communication and Research- Career Stream- Market Research and Customer Insights- Leadership Pipeline- Manage Self: Professional (MSP)- FAIS Affected**Job Purpose** - Design customer and end-user-centred experiences for all relevant products, services and channels, to deliver value to our customers and...

**Requisition Details & Talent Acquisition Consultant** - REQ 124750 Thembi Mtshali- Job Family- Information Technology- Career Stream- Digital- Leadership Pipeline- Manage Self: Operational- FAIS Affected**Job Purpose** - Facilitate user experience into the design of products and services and design interfaces to effectively communicate the brand and enrich...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

**Requirements**: Media Research Brand Health Tracking Segmentation Conjoint (Pricing or brand trade-off research) Shopper Behaviour Brand adhoc research Quantitative and Qualitative methodology CX/VOC **Education**: - Bachelors (preferred) **Experience**: - Brand and Pricing research: 3 years (preferred) - Shopper Behaviour research: 3 years...

**Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...

Key Responsibilities: - Responsible for all projects allocated to themselves and their team - Brainstorms proposals with regards to research design, costs and timing - Project Brief and Timing - Sample Design - Screener, Questionnaire / Discussion Guide Design and Testing - Data Collection Brief - Design Tables, Analysis Plan and Coding (Tab spec, Analysis...

Determine appropriate research methods/approach based on the underlying design challenge Conduct both primary and secondary Design Research with CX, UX, UI and DL Prepare research data to enable CX Designer to synthesise (possibly assist with Design Synthesis) Discover, interpret and communicate findings, insights and opportunities (in collaboration with CX,...

**Job Purpose** - Contribute to Nedbank's solutions by discovering, interpreting and communicating findings, insights and opportunities in an actionable way. Ensure that research is grounded in a deep and contextual understanding of what matters to the people we're designing for. Tap into a broad understanding of various research methods and approaches and...

Job Description Hello Future CX Design Specialist at FNB NAV Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that...

KEY RESPONSIBILITIES - Responsible for all projects allocated to themselves and their team - Brainstorms proposals with regards to research design, costs and timing - Project Brief and Timing - Sample Design - Screener, Questionnaire / Discussion Guide Design and Testing - Data Collection Brief - Design Tables, Analysis Plan and Coding (Tab spec, Analysis...

**Requisition Details & Talent Acquisition Consultant** - REQ 133908 Thembi Mtshali- Location- Hybrid- Nedbank 135 Rivonia Campus - Johannesburg - Nedbank Clocktower - Cape Town - Job Family- Information Technology- Career Stream- Design- Leadership Pipeline- Manage Self: Professional (MSP)**Job Purpose** - Our Group Technology Digital Design Team is looking...

Key Responsibilities: - Overall management of selected client accounts. - Oversees all team projects, research disciplines, meeting objectives, adherence to quality standards, value add / insights, meeting of deadlines and budgets. - Supports the Service Line Manager and Service Line Lead in managing the research team - RA, RE, SRE levels. - Liaises with...

**Please note that this is not a normal Account manager position. We are looking for someone from a Market research background not a pure sales background.** **Kindly read below job spec before applying.** **Introduction** As an Account Manager you will be responsible for planning coordinating and administering market research projects. Managing account...

Job Description To provide value added business insights, recommendations and strategic input derived from in-depth data analysis, as well as conducting and analysing high quality, appropriate and cost-efficient marketing research. To develop, optimize and socialize a voice of the client strategy to drive awareness and a client-focus mindset throughout the...

We have an opportunity for a seasoned XM Senior Insights Executive to lead projects and accounts, driving insights and growth through expert research design and data analysis. As a key team player, you'll manage account activities, collaborate across departments, and ensure timely delivery of high-quality results. **Roles and Responsibilities**: - A good...

We have an opportunity for a seasoned XM Senior Insights Executive to lead projects and accounts, driving insights and growth through expert research design and data analysis. As a key team player, you'll manage account activities, collaborate across departments, and ensure timely delivery of high-quality results. Roles and Responsibilities : A good...

**Sales / Marketing / Communications** **Johannesburg - Gauteng** ***: **MEMBER JOURNEY SPECIALIST** **MAIN PURPOSE OF THE ROLE**: The role would be responsible for building omnichannel platforms and proactive member communication and contact to enhance service, access to information and advice for clients and members in line with the Member Experience...