Debtors Administrator
6 months ago
**Purpose Statement**
To process debtor’s payments, general debtor administration and collection. Posting of the deposits cashbook including the reciprocal inter-company and internal receipting of accounts
**Key Accountabilities**
- ** Process payments against debtors account both term and non-term**
- Post receipts against outstanding invoices from debtors remittance advise using the following as control documents:
- Deposit slip
- Standard Bank Statements
- Payment notifications
- Where there are no remittances follow up deposits with consultants, banks etc. in order to complete all debtor postings.
- Reconcile differences between payment amount and invoice amount notifying the consultants / Agent of any short/over payment or query.
- ** Credit control**
- Review the cash collection report as a working document.
- Follow up with short paid invoices still due and overdue.
- Obtain action plan to be taken to collect money timeously.
- If need be take own corrective action which may involve liaison with the Reservations Manager or ARM or the Supervisor.
- Review all long outstanding small debit balances or credit balances - investigate nature of balance and propose a solution to clear with Supervisor.
- Attend any debt collection review meetings.
- Bring any abnormalities or trends in payment patters to the attention of the Supervisor.
- Review bank charges deducted from payments received and take corrective action with Supervisor.
- Review credit card payments made, credit card charges and ROE used for conversions
- **
Follow up on payment due by debtors**
- Follow up on any problems/queries
- **
Assist with report preparation on debtor’s status for management**
- Write explanations for overdue amounts on report to be discussed with Supervisor.
- Respond to any queries or follow through with any instruction as determined at team meetings
- **
Provide feedback to consultants on account status including overdue terms, credit limits where applicable, queries, short and overpayments.**
**Term debtors and Non term debtors**
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Respond to queries from debtor, consultant or management**
- Provide information on request and handle queries relating to AR
- **
Relationships and contracts with agents**
- Where there are any issues which cannot be resolved in the AR team, contact the agent and build the relationship so that all issues can be resolved amicably
- In cases that warrant additional input contact Reservations Manager to discuss/take action**.**
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Ad Hoc Duties as requested by department management**
**Knowledge, Skills, and Experience**
- **
REQUIRED MIN.EDUCATION / TRAINING**:
- A relevant tertiary qualification.
- Computer Literate
- **
ADDITIONAL EDUCATION/EXPERIENCE**:
- Bookkeeping experience at the level of posting cashbooks, creating invoices and credit notes and creating and posting journal entries.
- **
REQUIRED MINIMUM WORK EXPERIENCE**:
- 3 years’ experience in debtor’s control/debtors clerical role.
- International Company experience/exposure
- ** PERSONAL ABILITIES**
- Organised, methodical, accurate, and analytical.
- Good team player with the ability to interface with a variety of departments and people.
- Good telephone manner and skills.
- Attention to detail.
- Deadline and result orientated
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