Debtors / Collections Agent

2 weeks ago


Sandton, South Africa Jobted ZA C2 Full time

Planet Fitness

Planet Fitness is the largest privately owned Health and Wellness Group in South Africa with a national footprint of 48 Fitness Clubs.

Position:

Debtors / Collelctions Agent

Purpose of the job:

To offer continual member support, by building rapport and obtaining set targets on a daily, weekly and monthly basis

Key Results Areas include:

- To ensure that the daily call target is obtained

- Administrative requirements are updated daily

- Offer member client service

- Ability to multi-task

- Work on designated campaigns

- Handle CRM queries

- Ensure all communication is handled telephonically, email etc.

Experience & Competencies:

- Matric

- Ability to work alternative weekends

- Computer literate

- Minimum of one (1) year debt collections experience

- Customer Service

- Experience on Excalibur preferred

**If you are an employee of Planet Fitness, please ensure that you follow the internal application process.

** If you have not heard from the HR department within 14 working days, your application has been unsuccessful.



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