Customer Experience Officer

Division Tertiary Business Unit Capsicum Culinary Studio Minimum experience Entry Level Company primary industry Hospitality Job functional area Customer Service **CUSTOMER EXPERIENCE ADMINISTRATOR** Johannesburg To manage the front-of-house duties and responsibilities at the welcoming area of the campus. To answer all telephonic calls in a...

Welcome to Salt Employee BenefitsAs the Chief Experience Officer, you will be responsible for enhancing the client and member experience at Salt Employee Benefits. Your role will involve creating strategies to improve client acquisition and retention, mapping client journeys, and working with internal and external stakeholders to identify opportunities for...

Duties & Responsibilities Supports field teams with technical support Monitoring all technical requests received Acknowledge of technical request from customer or Supporting structures Troubleshoot technical issues Diagnose and assist with technical issue Resolve technical issue or refer to service delivery agent and service coordinator for further...

**CUSTOMER EXPERIENCE ADMINISTRATOR** Johannesburg To manage the front-of-house duties and responsibilities at the welcoming area of the campus. To answer all telephonic calls in a professional manner and route the calls to the required extension.To provide efficient ad hoc administrative support to the Campus Head and Customer Relations Officer. **KEY...

Job Summary:We are seeking a highly skilled and experienced Automotive Customer Experience Specialist to join our team at Asource Recruitment. The ideal candidate will be responsible for building and managing customer operations and loyalty programs for our automotive brand.Key Responsibilities:Customer Loyalty Program Development: Develop and manage a...

Customer Journey ManagerWe are seeking a highly skilled Customer Journey Manager to join our team at Isilumko Staffing. The successful candidate will be responsible for implementing the customer experience strategy, managing marketing and brand initiatives, and evaluating customer initiatives to optimize the customer journey.Key Responsibilities:Develop and...

About the RoleWe are seeking a highly skilled Customer Journey Mapping Manager to join our team at Ad Talent. As a key member of our customer experience team, you will be responsible for designing, implementing, and optimizing exceptional customer journeys.Key ResponsibilitiesDevelop detailed customer journey maps across all stages and touchpointsAnalyse...

About the RoleWe are seeking a highly skilled Customer Experience Strategist to join our team at Ad Talent Africa. As a key member of our organization, you will be responsible for designing and implementing strategies that enhance the customer journey across all touch-points.Key ResponsibilitiesCustomer Journey Mapping: Create detailed maps of the customer...

Customer Experience ManagerAt ParcelHero, we're on a mission to deliver exceptional customer experiences. As a Customer Experience Manager, you'll play a crucial role in shaping our customer journey, ensuring seamless interactions from booking to post-delivery support.Key ResponsibilitiesCustomer Journey Mapping: Develop and maintain a deep understanding of...

The Head of Customer Experience responsibilities includes creating a world-class experience for our clients customers and clients during every interaction. The expectations are that the ideal candidate would make use of three disciplines to improve customer experiences:1. customer loyalty management,2. customer relationship management3. and customer value...

Job SummaryThe Director of Customer Experience will be responsible for creating a world-class experience for our clients' customers and clients during every interaction. The ideal candidate will make use of three disciplines to improve customer experiences:Key ResponsibilitiesDevelop and implement customer loyalty management strategies to drive customer...

About the RoleWe are seeking a highly skilled Customer Journey Mapping Specialist to join our team at Ad Talent. As a key member of our organization, you will be responsible for designing and implementing strategies that enhance the customer experience across all touchpoints.Key ResponsibilitiesCreate detailed customer journey maps to identify key...

{"Job Title": "Customer Experience Specialist", "Job Description": "Job SummaryABC Worldwide is seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our international call centre, you will be responsible for providing exceptional customer service to clients across the globe.Key ResponsibilitiesCustomer Service: Respond...

Customer Experience SpecialistWe are seeking a highly experienced Customer Experience Specialist to join our team at Gap Consulting. The ideal candidate will have a strong background in customer experience, loyalty programs, and event disciplines within the automotive OEM industry.Key Responsibilities:Develop and implement customer experience strategies to...

The Objective of the Role: The Customer Experience and Social Media Specialist role is integral to creating a cohesive and positive brand experience across multiple customer touchpoints. By merging traditional customer service responsibilities with social media management and community engagement, this role ensures that the organization delivers consistent,...

Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice - Contribute to cost efficiencies through responsible...

Job Description To provide expertise, advice and formulate/document the customer journey experience across the business interacting with customers across channels, products, segments and platforms to understand customer needs, behaviours and expectations in order to provide strategic insight to the Business to ensure informed decisions are made and enhance...

About the RoleWe are seeking a seasoned professional to lead our customer journey mapping efforts and drive exceptional customer experiences. As a key member of our team, you will be responsible for designing, implementing, and optimizing customer journeys that meet and exceed our customers' expectations.Key ResponsibilitiesDevelop comprehensive customer...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To provide expertise, advice and formulate/document the customer journey experience across FNB, interacting with customers across channels,...

About the RoleWe are seeking a highly skilled Customer Experience Strategist to join our team at FirstRand Bank Limited. As a key member of our organization, you will be responsible for providing expertise and advice to formulate and document the customer journey experience across the business.Key ResponsibilitiesDevelop and implement customer journey...