Customer Experience Administrator
3 months ago
**LOCATION**
West Rand campus
To manage the front-of-house duties and responsibilities at the welcoming area of the campus, answer all telephonic calls in a professional manner and route the calls to the required extension & provide efficient ad hoc administrative support to the Campus Head and Customer Relations Officer.
**KEY RESULT AREAS**
- Manage the front of house duties at the welcoming area of the campus and answer telephonic calls in a professional manner and route call to the required extension.
- Provide efficient administrative support to the Campus Head and Customer Relations Officer (CRO).
- Assist Campus Head and Customer Relations Officer with the implementation and maintenance of ad hoc projects, as and when required.
**QUALIFICATIONS**:
- Grade 12 qualification (non - negotiable).
- Basic Higher Certificate (preferred).
- MS Office Full package.
- MS Office Advanced.
**EXPERIENCE**:
- 2 years administration front office.
- 1-year Executive assistant.
**SKILLS**:
- Advanced Oral & Written Communication.
- Time Management & Planning.
- Willingness to Learn.
- Customer Service Focused.
- Excellent communication and interpersonal skills.
-
Customer Experience Administrator
6 months ago
Johannesburg, South Africa Capsicum Culinary Studio Full timeDivision Tertiary Business Unit Capsicum Culinary Studio Minimum experience Entry Level Company primary industry Hospitality Job functional area Customer Service **CUSTOMER EXPERIENCE ADMINISTRATOR** Johannesburg To manage the front-of-house duties and responsibilities at the welcoming area of the campus. To answer all telephonic calls in a...
-
Customer Experience Administrator
3 months ago
Johannesburg, South Africa Capsicum Culinary Studio Full timeDivision Tertiary Business Unit Capsicum Culinary Studio Minimum experience Entry Level Company primary industry Hospitality Job functional area Customer Service **LOCATION** West Rand campus To manage the front-of-house duties and responsibilities at the welcoming area of the campus, answer all telephonic calls in a professional manner and route the...
-
Customer Experience Administrator
6 months ago
Johannesburg, South Africa ADvTECH Full time**CUSTOMER EXPERIENCE ADMINISTRATOR** Johannesburg To manage the front-of-house duties and responsibilities at the welcoming area of the campus. To answer all telephonic calls in a professional manner and route the calls to the required extension.To provide efficient ad hoc administrative support to the Campus Head and Customer Relations Officer. **KEY...
-
Office Administrator
4 days ago
Johannesburg, South Africa Samsung Customer Care Center Full timeDuties & Responsibilities Supports field teams with technical support Monitoring all technical requests received Acknowledge of technical request from customer or Supporting structures Troubleshoot technical issues Diagnose and assist with technical issue Resolve technical issue or refer to service delivery agent and service coordinator for further...
-
Customer Experience Specialist
1 month ago
Johannesburg, Gauteng, South Africa Cre8work Full timeAbout Cre8workWe are a dynamic organization dedicated to delivering exceptional service experiences to our customers.Job SummaryWe are seeking an experienced Customer Experience Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing top-notch support to our clients, resolving their queries and concerns...
-
Customer Experience Manager
4 weeks ago
Johannesburg, Gauteng, South Africa Virgin Active South Africa Full timeVirgin Active South Africa is seeking a skilled Customer Experience Manager to join their team in Gauteng, Johannesburg.About the RoleThis role requires an individual with excellent communication and interpersonal skills, who can deliver exceptional customer experiences throughout the club. Key responsibilities include conducting front-of-house duties,...
-
Customer Care Administrator
3 days ago
Johannesburg, South Africa Sandi Crowther Recruitment Full timeGauteng, JHB - Central - R 14 000 - R 17 000 Monthly Cost To Company (Provident Fund contribution, Funeral Fund) **Hyde Park, Johannesburg. **Opportunity exists for Customer Care Administrator with exceptional customer orientation and at least 4 years experience in an administrative / customer service role dealing directly with customers. Responsibilities...
-
Mdu Customer Administrator
8 months ago
Johannesburg, South Africa GoSolr Full time**POSITION TITLE: MDU Customer Administrator** **Background** GoSolr, the leading residential solar company in South Africa, is expanding its product offering for small to medium residential Multi Dwelling Units (MDUs)/sectional titles, as well as Small, Medium and Micro Enterprises (SMMEs). GoSolr offers a hybrid, flexible, and simple needs-based product...
-
Customer Experience Manager
4 weeks ago
Johannesburg, Gauteng, South Africa ikeja Full timeJob DescriptionWe are seeking a highly skilled Customer Engagement Manager to join our team at ikeja.About the RoleThe successful candidate will be responsible for leading and developing our Customer Engagement Team, ensuring high levels of performance and engagement. This includes motivating the team, driving cohesion, and fostering a positive morale that...
-
Customer Experience Specialist
3 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To provide expertise, advice and formulate/document the customer journey experience across the business interacting with customers across channels, products, segments and platforms to understand customer needs, behaviours and expectations in order to provide strategic insight to the Business to ensure informed decisions are made and enhance...
-
Customer Experience Advisor
7 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice - Contribute to cost efficiencies through responsible...
-
Customer Experience Specialist
4 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To provide expertise, advice and formulate/document the customer journey experience across the business interacting with customers across channels, products, segments and platforms to understand customer needs, behaviours and expectations in order to provide strategic insight to the Business to ensure informed decisions are made and enhance...
-
Customer Experience Specialist
4 weeks ago
Johannesburg, South Africa FirstRand Full timeJob Description To provide expertise, advice and formulate/document the customer journey experience across the business interacting with customers across channels, products, segments and platforms to understand customer needs, behaviours and expectations in order to provide strategic insight to the Business to ensure informed decisions are made and enhance...
-
Customer Experience Manager
8 months ago
Johannesburg, South Africa L'Oreal Full timeThe Objective of the Role: The Customer Experience and Social Media Specialist role is integral to creating a cohesive and positive brand experience across multiple customer touchpoints. By merging traditional customer service responsibilities with social media management and community engagement, this role ensures that the organization delivers consistent,...
-
Customer Experience Manager
2 days ago
Johannesburg, South Africa Vox Telecommunications Full time**Job Description**: - Map the entire customer experience considering - Presales journey review and audit inbound and outbound marketing strategies and channel performance. How customers interact with the business, how they first become aware of our products offerings, how they engage for the first time i.e., the entire presales journey - Sales the entire...
-
Customer Experience Specialist
6 months ago
Johannesburg, South Africa FirstRand Full timeAbout us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To provide expertise, advice and formulate/document the customer journey experience across FNB, interacting with customers across channels,...
-
Sales and Customer Administrator
6 months ago
Johannesburg, South Africa Kontak Recruitment SA Full timeJohannesburg, Gauteng - Sales - Sales and Customer Administrator (JB4042) R17 500 per month Johannesburg Permanent A leading company in the international FMCG industry is looking for a Sales and Customer Administrator to join their team. This is an office-based position, where you will play a crucial role in fostering growth and success for the company. This...
-
Customer Experience Strategist
2 weeks ago
Johannesburg, Gauteng, South Africa Paton Personnel Full timeAbout the Role:Paton Personnel is seeking a highly skilled Customer Experience Specialist/Management Consultant to join our team.The ideal candidate will have 3-5 years of experience in customer experience management, with a strong background in financial services, retail, and/or telecommunications.We are looking for someone who can enhance existing...
-
Customer Experience Expert
2 weeks ago
Johannesburg, Gauteng, South Africa Paton Personnel Full timePaton Personnel seeks a Customer Experience Expert to enhance existing experience and processes, enabling new strategic customer journeys and experiences.Key performance indicators will be measured by a positive change in customer perceptions, attitudes, and behaviour.The ideal candidate should have 3-5 years of experience in Customer Experience Management...
-
Customer Service
7 months ago
Johannesburg, South Africa Unique Personnel Full time**Job Number** - 72290 **Job Type** - Permanent **Job Title** - Customer Service / Receptionist / Administrator **Computer Skills** - MS Office **Industry** - Health **City** - Johannesburg **Province** - Gauteng **Job Overview**: We are seeking a dynamic and organized individual to join our team in the role of Customer...