Customer Service Assistant

2 weeks ago


Johannesburg, South Africa Michelle Taylor Recruitment Full time

To provide effective sales support and customer service.
- Prepare and send quotations on behalf of the sales team
- Inform customer of order delivery status
- Follow up's with customer
- Arrange with workshop to get sales stock ready for demo's
- Prep custoemr packs
- Welcome customer
- Expedite outstanding orders
- Contact customers in advance for upcoming services and load tests
- Send out communication to customers
- Handle customer queries
- Learn company products
- Maintain effective communication
- Additional duties as assigned from time to time

**Qualifications & Experience required**:

- Matric
- Internal Sales / Customer Service experience
- Strong Administration and communication skills required


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