Customer Service Representative

7 days ago


Johannesburg, Gauteng, South Africa W.A.V.E Full time

We are W.A.V.E, a company that values exceptional customer experiences. As a Customer Support Specialist, you will play a vital role in ensuring our clients receive seamless assistance with our digital marketing tools and services.

Role Overview

As the first point of contact for our clients, you will provide expert assistance, resolve inquiries, and guarantee satisfaction with our offerings. Your passion for helping others will be the driving force behind delivering an unparalleled level of support.

About This Opportunity

This is an exciting chance to join our team as we continue to grow and expand our services. We are looking for someone who is enthusiastic about supporting clients and providing top-notch service.

Key Responsibilities
  • Respond to client inquiries and resolve issues in a timely and efficient manner
  • Provide expert guidance on our digital marketing tools and services
  • Work closely with internal teams to ensure seamless collaboration and excellent outcomes
What You Need to Succeed

To excel in this role, you will need:

  • A strong passion for delivering exceptional customer experiences
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a fast-paced environment

Salary: $45,000 - $65,000 per year, depending on experience and qualifications. Benefits include comprehensive health insurance, 401(k) matching, and paid time off.



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