CRM Campaign Executive

6 months ago

Cape Town, South Africa takealot.com Full time

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market-related Total Remuneration Package, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

**This position reports to the CRM Campaign Manager**

**Your responsibilities will include**:

- Planning, prioritising and managing the campaign schedule.
- Optimising processes to streamline the briefing, creation and sending of Direct Marketing Campaigns.
- Reporting and providing insights into the performance of campaigns to inform future campaigns.
- Working closely with the CRM Manager to assist with building triggered lifecycle campaigns.
- Conducting A/B Tests to inform more effective marketing campaigns.
- Using liquid to build dynamic and personalised marketing campaigns.
- Researching and keeping the team abreast of developments on the numerous platforms & programs we use to ensure that we are aligned with best practices.
- Completing Daily Deals and Newsletter/Campaign Duty to ensure that Daily Deals (and other campaigns) are accurately sent out on time. (This may require time after hours/ on weekends).

**Attributes required**:

- Proven track record of being in a role of similar nature
- Smart, hard-working with demonstrable integrity and willing to put extra hours in to meet deadlines
- Exceptional written communication and copywriting skills
- A passion for retail and marketing is essential
- Highly organised with strong administrative skills and the ability to multitask
- Meticulous attention to detail
- The ability to thrive under pressure and meet tight deadlines
- A strong working knowledge of Google Sheets and Microsoft Excel is required
- Willing to take direction and able to work independently, demonstrating initiative
- Comfortable working under pressure in a fast-paced environment
- Confident, with very strong interpersonal & communication skills and a proven ability to build productive relationships quickly
- Ability to take feedback constructively

**Qualifications and Experience**:

- Relevant tertiary education - a degree/diploma in a marketing/business-related field
- BRAZE certification after 6 months in the role
- Experience in campaign reporting and analysis (advantageous)
- Experience using liquid or other template languages (advantageous)
- Experience building triggered/lifecycle campaigns (advantageous)
- Experience creating personalised marketing campaigns (advantageous)

**The Environment**:

- commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers, its all in the execution after all.
- We love what we do and what we are creating.

We seek to Employ an **Extra Ordinary Mind **who:

- is forthright but respectful
- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
- is passionate about the potential of e-commerce and delivering a world-class customer experience
- is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
- is able to think about problems from a business perspective using technical and product input
- is curious and challenge the status quo
- is innovative and enjoys iteration
- is collaborative
- thinks like an owner of the business.
- is **SMART, has INTEGRITY **and **is HARDWORKING**

If you meet the above you are an **Extraordinary Mind **so come and join us
- Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply_.

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