CRM Data Analyst

4 days ago


Cape Town, Western Cape, South Africa takealot Full time
About the Role

We are seeking a highly skilled CRM Data Analyst to join our team in Cape Town. As a key member of our Insights and CRM department, you will be responsible for evaluating the effectiveness of CRM campaigns and identifying trends, patterns, and insights from CRM data to optimize campaign performance and maximize ROI.

Key Responsibilities
  • Evaluate the effectiveness of CRM campaigns across various channels and identify opportunities for improvement.
  • Work with the Senior Analyst to build reports and dashboards to measure and track customer value.
  • Monitor and analyze key performance metrics of the CRM channel, including revenue, customer engagement, acquisition, retention, and churn rates.
  • Perform ad-hoc analyses to address specific business questions and support decision-making processes.
  • Collaborate with cross-functional teams to align CRM initiatives with overall business objectives.
Requirements
  • Bachelor's or Honours degree in a relevant field such as Statistics, Mathematics, Engineering, Business, or Marketing.
  • 5 years of proven experience in CRM/data analysis or a similar role.
  • Experience working with CRM data and evaluating the effectiveness of CRM campaigns.
  • Practical experience using Excel, Google Sheets, SQL, Google Big Query, Looker, Google Analytics, R, and/or Python.
About Us

takealot.com is a leading South African online retailer that is passionate about delivering a world-class customer experience. We are a young, dynamic, and hyper-growth company that is looking for smart, creative, and hard-working people with integrity to join our team.


  • CRM Data Analyst

    1 month ago


    Cape Town, Western Cape, South Africa takealot Full time

    About the RoleWe are seeking a highly skilled CRM Data Analyst to join our team at takealot, a leading South African online retailer. As a key member of our Insights and CRM team, you will play a critical role in driving business growth through data-driven decision making.Key ResponsibilitiesEvaluate the effectiveness of CRM campaigns across various...

  • CRM Data Analyst

    1 month ago


    Cape Town, Western Cape, South Africa takealot Full time

    About the RoleWe are seeking a highly skilled CRM Data Analyst to join our team at takealot, a leading South African online retailer. As a key member of our Insights and CRM team, you will play a critical role in driving business growth through data-driven insights and strategic decision-making.Key ResponsibilitiesEvaluate the effectiveness of CRM campaigns...

  • CRM Business Analyst

    3 weeks ago


    Cape Town, Western Cape, South Africa iGrow Wealth Investments Full time

    iGrow Wealth Investments: CRM Business Analyst Job DescriptionWe are seeking a highly skilled CRM Business Analyst to join our team at iGrow Wealth Investments in Cape Town. As a key member of our team, you will be responsible for leading day-to-day system management and optimization, reporting, and data analysis.Key Responsibilities:Lead system management...

  • CRM Business Analyst

    3 weeks ago


    Cape Town, Western Cape, South Africa iGrow Wealth Investments Full time

    iGrow Wealth Investments: CRM Business AnalystWe are seeking a highly skilled CRM Business Analyst to join our team at iGrow Wealth Investments in Cape Town. As a key member of our team, you will be responsible for leading day-to-day system management and optimization, reporting, and data analysis.Key Responsibilities:Lead system management and optimization...

  • CRM Business Analyst

    2 months ago


    Cape Town, Western Cape, South Africa IGrow Wealth Investments Full time

    IGrow Wealth Investments, a leading property investment company, is seeking a dynamic and forward-thinking CRM Business Analyst to join their team in Cape Town.**Requirements:**MatricA degree in Business Administration, Information Technology, Computer Science, Marketing, or a related field3-5 years experience in a CRM Analyst role preferably in financial...

  • CRM Business Analyst

    3 weeks ago


    Cape Town, Western Cape, South Africa IGrow Wealth Investments Full time

    IGrow Wealth Investments: Seeking a Dynamic CRM Business AnalystWe are a leading property investment company in South Africa, and we're looking for a talented CRM Business Analyst to join our team in Cape Town. As a key member of our team, you will play a crucial role in driving business growth and improving customer relationships.Key Responsibilities:Lead...


  • Cape Town, Western Cape, South Africa iGrow Wealth Investments Full time

    iGrow Wealth InvestmentsWe are seeking a highly skilled CRM Business Analyst to join our team in Cape Town. As a key member of our organization, you will be responsible for leading day-to-day system management and optimization, reporting, and data analysis.Key Responsibilities:Lead system management and optimization to ensure maximum efficiencyDevelop and...

  • Data Analyst

    3 weeks ago


    Cape Town, Western Cape, South Africa VHRS Full time

    Job Title: Junior Data AnalystWe are seeking a highly motivated and detail-oriented Junior Data Analyst to join our team at VHRS. As a Junior Data Analyst, you will play a key role in analyzing and interpreting complex data to inform business decisions.About the Role:The successful candidate will be responsible for:Setting up and maintaining optimal website...

  • Data Analyst

    1 month ago


    Cape Town, Western Cape, South Africa VHRS Full time

    ### Job Title: Junior Data Analyst ### Company: Tagmarshal ### Position: Junior Data Analyst ### Contract: Permanent position ### Work hours: 8:30 – 5pm ### Location: Hybrid - Cape Town CBD in-office: 3 days per week / 2 days WFH ### Remuneration: Commensurate with qualifications and experience ### Role Summary: We are seeking a strategic graduate...

  • Data Analyst

    6 days ago


    Cape Town, Western Cape, South Africa VHRS Full time

    Job Title: Junior Data AnalystWe are seeking a highly motivated and detail-oriented Junior Data Analyst to join our System and Analytics team. As a Junior Data Analyst, you will play a key role in creating and maintaining robust multi-platform reporting to track the performance of various Marketing and Sales initiatives.Key Responsibilities:Set up and...

  • Data Analyst

    3 weeks ago


    Cape Town, Western Cape, South Africa Telebest Full time

    Job Title: Data AnalystWe are seeking a highly skilled Data Analyst to join our team at Telebest.Key Responsibilities:Extract and analyze data from various sources to provide insights for business decision-making.Develop and maintain advanced Excel models and Cognos analytics to support business intelligence.Collaborate with the CRM Brand Manager to ensure...

  • Data Analyst

    4 weeks ago


    Cape Town, Western Cape, South Africa VHRS Full time

    Job Title: Junior Data AnalystWe are seeking a highly motivated and detail-oriented Junior Data Analyst to join our team at VHRS. As a Junior Data Analyst, you will play a key role in analyzing and interpreting complex data to inform business decisions.Responsibilities:Set up and maintain optimal website tracking using GA4/GTMBuild out GA4 reports and create...

  • Data Analyst

    2 weeks ago


    Cape Town, Western Cape, South Africa VHRS Full time

    Job Title: Junior Data AnalystWe are seeking a highly motivated and detail-oriented Junior Data Analyst to join our team at VHRS. As a Junior Data Analyst, you will play a key role in analyzing and interpreting complex data to inform business decisions.Responsibilities:Set up and maintain optimal website tracking using GA4/GTMBuild out GA4 reports and create...


  • Cape Town, Western Cape, South Africa iGrow Wealth Investments Full time

    iGrow Wealth Investments, a leading property investment company, is seeking a highly skilled CRM Business Analyst to join their team in Cape Town.Requirements:MatricA degree in Business Administration, Information Technology, Computer Science, Marketing, or a related field3-5 years experience in a CRM Analyst role preferably in financial servicesSelf-starter...

  • Business Analyst

    3 weeks ago


    Cape Town, Western Cape, South Africa Dimension Data Full time

    Job Title: Business AnalystDimension Data is seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a key role in analyzing business needs and developing solutions to meet those needs.Key Responsibilities:Analyze business requirements and develop solutions to meet those needsWork with stakeholders to understand...

  • Data Insights Analyst

    1 month ago


    Cape Town, Western Cape, South Africa VHRS Full time

    About VHRSVHRS is a dynamic and innovative company that is changing the world of Golf Operations through data. We have developed leading traction in the USA, Europe, Canada, the UK, and South Africa.Job SummaryWe are seeking a strategic graduate Data Analyst to join our System and Analytics team. In this role, you will create and maintain robust...

  • CRM Manager

    2 weeks ago


    Cape Town, Western Cape, South Africa takealot Full time

    Customer Relationship ManagerTakealot, a leading South African online retailer, is seeking a highly skilled Customer Relationship Manager to join our team in Cape Town. In this role, you will be responsible for designing and executing customer lifecycle strategies and subscription service initiatives that drive customer acquisition, retention, and lifetime...

  • CRM Manager

    3 weeks ago


    Cape Town, Western Cape, South Africa takealot Full time

    Customer Relationship ManagerTakealot, a leading South African e-commerce company, is seeking a highly skilled Customer Relationship Manager to join our team in Cape Town. In this role, you will be responsible for designing and executing customer lifecycle strategies and subscription service initiatives that drive customer acquisition, retention, and...

  • Data Analyst

    3 weeks ago


    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Job Title: Data AnalystWe are seeking a highly skilled Data Analyst to join our team at Black Pen Recruitment. As a Data Analyst, you will play a critical role in processing and analyzing data to provide actionable insights that support data-driven decision-making within the business.Job SummaryThe successful candidate will have a strong background in data...

  • Data Analyst

    5 days ago


    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Job Title: Data AnalystOur client, a dynamic and innovative pay-as-you-go solar startup, is seeking a skilled Data Analyst to join their team. As a Data Analyst, you will play a crucial role in processing and analyzing data to provide actionable insights that support data-driven decision-making within the business.Key Responsibilities:Process and analyze...