Customer Care Consultant
6 months ago
We have a vacancy for a Customer Service / Customer Satisfaction consultant
**Duties**: Daily telephonic calls to all customers who have been servicing their vehicles at a vehicle dealership, Dealing with customer complaints and passing on to the relevant manager to resolve, Updating vehicle database
**Requirements**:
- Minimum of 2 years’ experience in Customer Service or Customer Satisfaction
- Experience working for vehicle dealerships or automotive industry will be an added bonus
- Positive attitude with patience to deal with clients
- Experience with automotive systems like Evolve etc will be a bonus
- Grade 12 / Matric
- Well spoken with good communication and telephonic skills
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Customer Care Supervisor
8 months ago
Johannesburg, South Africa Sandi Crowther Recruitment Full timeGauteng, JHB - Central **Hyde Park, Gauteng. **Fast - growing company within the Telecommunications industry seeks Customer Care Supervisor with strong leadership and coaching capabilities, and previous relevant experience in managing a team. - The Customer Care Supervisor will be responsible for monitoring, managing, and upskilling the Customer Care...
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Customer Care Team Lead
1 month ago
Johannesburg, Gauteng, South Africa The Recruiters Full timeJob Title: Customer Care Team LeadJob Summary:We are seeking a highly skilled Customer Care Team Lead to join our team at The Recruiters. As a Customer Care Team Lead, you will be responsible for leading a team of Customer Care Consultants to ensure quality assurance standards and to action higher-level query resolutions.Key Responsibilities:Supervise...
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Care Worker
6 months ago
Johannesburg, South Africa National Renal Care Full timeNational Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence merge to deliver high-quality care to individuals with compromised organ function. At National Renal Care, we are committed to being an...
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Customer Care Agent
6 months ago
Johannesburg, South Africa One Source Direct Full time**Job description** Customer Care Consultant Needed Our company, One Source Direct, is searching for a Customer Care Consultant on behalf of Zoom Fibre. Main Purpose of the Job? Set and drive superior experience for Zoom Fibre Partners (ISP’s, resellers, internal and end users) through management of all customer escalations directed to ZF Partner...
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Customer Care Consultant
6 months ago
Johannesburg, South Africa SoluGrowth (Pty) Ltd. Full timeSolugrowth is looking for Customer Care Consultants - Cold Calling This is a 12 months contract position. Must be able to travel to and from Parktown. **Responsibilities**: - Lead calling customers using a given phone directory to sell products - Using scripts to provide information about product’s features, prices etc. and present their benefits -...
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Customer Care Operations Manager
3 weeks ago
Johannesburg, Gauteng, South Africa The Recruiters Full timeJob Description:The Recruiters is looking for a highly skilled Customer Care Operations Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our Customer Care team.Key Responsibilities:- Supervise and manage a team of Customer Care Consultants to ensure quality assurance...
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Air Logistics Customer Care Specialist
5 days ago
Johannesburg, South Africa Kuehne+Nagel Full timeWe are looking for our new Customer Care Specialist based in Johannesburg! ** Your Role**: The Air Logistics Customer Care Specialist is responsible for ensuring that our customers experience is a positive one each and every time they engage with Kuehne + Nagel. Specifically, the Customer Care Specialist is part of a team within our CCL’s - Customer Care...
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Customer Care Manager
4 weeks ago
Johannesburg, South Africa Unique Personnel Ltd Full timeKey Accountable Responsibilities Manage and direct the Customer Care team to achieve exceptionally high standards of customer care at every interaction with potential or existing clients. Ensure that SLAs are adhered to in client query resolution Ensure that the quality control of every interaction with the clients is as per the standard set. Analyse...
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Air Logistics Customer Care Specialist
4 days ago
Johannesburg, South Africa Kuehne+Nagel Full timeAir Logistics Customer Care SpecialistJohannesburg, Gauteng, South Africa | Frachttransport und Kundenservice | Vollzeit | ZA2126569We are looking for our new Customer Care Specialist based in Johannesburg! Your Role The Air Logistics Customer Care Specialist is responsible for ensuring that our customers experience is a positive one each and every time they...
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Air Logistics Customer Care Specialist
2 months ago
Johannesburg, South Africa Kuehne+Nagel Full timeAre you experienced in Air Logistics Customer Care? We’re excited to announce an opportunity to join our team in Johannesburg ** Your Role**: If you’re passionate about providing top-notch customer service and have a background in air logistics, we want you on board. Join us and be a part of a dynamic team that values excellence and innovation. ** Your...
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Customer Care Director
4 weeks ago
Johannesburg, Gauteng, South Africa Unique Personnel Ltd Full timeKey Accountable ResponsibilitiesManage and direct the Customer Care team to deliver exceptional customer experiences at every interaction.Ensure that service level agreements (SLAs) are met in client query resolution.Implement quality control processes to maintain standards in client interactions.Drive innovation in telephony and customer engagement...
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Customer Care Learner
6 months ago
Johannesburg, South Africa Givaudan Full timeStep into our world of creativity and joy! Customer Care Learner - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....
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Customer Care Manager
6 months ago
Johannesburg, South Africa L'Oreal Full timeMission: Oversees all aspects and is accountable for the Care strategy, the Care Engagement, and the standards of service provided (Efficiency, consumer and employee satisfaction, Business outcome, brand image & reputation, and budget requirements). **Main activities** **0-5% engagement** - Transmit the voice of the brand to the division to frame...
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Customer Care Agent
2 months ago
Johannesburg, South Africa Cartrack Full time**Listing reference**: cartr_000557**Listing status**: Online- **Position summary** **Industry**:Telecommunication Services **Job category**:Service Advisor **Location**:Johannesburg **Contract**:Permanent **EE position**:No **Introduction** - We have a great opportunity for seasoned Customer Care Agents! We’re a world-leading smart mobility tech...
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Customer Care Analyst
2 days ago
Johannesburg, South Africa M-KOPA Full time**We are looking for a Customer Care Analyst to join our Customer Care group; as we scale up and drive digital and financial inclusion across our markets.**: **Job Purpose**: The primary purpose of this role is to serve as a central contact for **internal device protection operations** and **external third-party solution providers**. The role demands a high...
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Customer Care Assistant Eastrand
6 months ago
Johannesburg, South Africa Affirmative Portfolios Full timeCustomer Care Assistant EASTRAND FMCG / Retail JHB East, Johannesburg - Gauteng Customer Care Assistant East Rand R58 800pa **Overview**: Our client, a leading retail company with a nationwide presence, boasting a network of 200 stores strategically located across the country has several Customer Care Assistant vacancies available in the East Rand. **Key...
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Customer Care Manager
4 months ago
Johannesburg, South Africa HireUp Full timeThe Customer Care Manager will be responsible for leading and managing the customer service team to ensure the highest levels of customer satisfaction. This role involves developing and implementing customer service policies and procedures, overseeing the resolution of customer issues, and working closely with other departments to ensure seamless service...
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Customer Care Assistant Eastrand
6 months ago
Johannesburg, South Africa Affirmative Portfolios Full time**FMCG / Retail** **JHB East, Johannesburg - Gauteng** ***: **Customer Care Assistant** **East Rand** **R58 800pa** **Overview**: Our client, a leading retail company with a nationwide presence, boasting a network of 200 stores strategically located across the country has several Customer Care Assistant vacancies available in the East Rand. **Key...
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Customer Service Consultant
6 months ago
Johannesburg, South Africa HARTMANN Full timeAt HARTMANN, we’re all in to **help**, **care**, **protect** and **grow**. We support healthcare professionals, that they can focus on what really matters: to positively impact people´s life. We realise solutions that make a difference. And with your commitment you can grow on your job every day. At HARTMANN we believe in the difference you can...
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Customer Success Consultant
6 months ago
Johannesburg, South Africa Vulcan Recruit Full time**Position**: Customer Success Consultant (Fintech Industry) **Location**: Gauteng/Bedfordview **Salary**: R15 000 - R20 000 (Depending on experience) **Benefits**: Medical Aid & Provident Fund **About Our Client**: Our client showcased a remarkable 46% annual growth in 2021 within the digital verifications and payments solutions industry. Their work...