Customer Care Consultant

6 months ago


Johannesburg, South Africa First Degree Recruitment Full time

We have a vacancy for a Customer Service / Customer Satisfaction consultant

**Duties**: Daily telephonic calls to all customers who have been servicing their vehicles at a vehicle dealership, Dealing with customer complaints and passing on to the relevant manager to resolve, Updating vehicle database

**Requirements**:

- Minimum of 2 years’ experience in Customer Service or Customer Satisfaction
- Experience working for vehicle dealerships or automotive industry will be an added bonus
- Positive attitude with patience to deal with clients
- Experience with automotive systems like Evolve etc will be a bonus
- Grade 12 / Matric
- Well spoken with good communication and telephonic skills



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