Customer Care Assistant Eastrand

3 weeks ago


Johannesburg, South Africa Affirmative Portfolios Full time

Customer Care Assistant EASTRAND FMCG / Retail
JHB East, Johannesburg - Gauteng
Customer Care Assistant
East Rand
R58 800pa

**Overview**:
Our client, a leading retail company with a nationwide presence, boasting a network of 200 stores strategically located across the country has several Customer Care Assistant vacancies available in the East Rand.

**Key Performance Areas**:
The Customer Care Assistant will ensure a high degree of Customer Care within the store whilst maintaining a good, clean, and welcoming environment.

**Customer care**:
Ensure a welcoming environment for the customer.
Creating an inspiring environment.
Ensure that every customer receives great service delivery that starts with a greeting and a smile.
Conduct administrative duties including; the implementation of markdowns, promotions and effective merchandising as per instruction from Head Office.

**Merchandising**:
To ensure that delivered stock is unpacked and presented on the shop floor.
With the assistance of the Store Manager/Sales Team Leader, ensure that all items on display and on the shop floor are priced accordingly.
Ensure that main tables are stocked accordingly and mannequins are dressed as required.
Ensure that flat packed garments are neat and tidy with size stickers attached accordingly.
Ensure that hanging garments are merchandised correctly and size stickers are attached.
Ensure that markdown and promotion items are correctly merchandised with relevant stickers attached.

**Administrative Functions**:
Together with Store Manager/Sales Team Leader, ensure store administrative functions are efficiently carried out.
To be vigilant at all times in order to negate any form of stock losses.
Attend morning meetings and conduct daily duties accordingly.
General housekeeping, including; mopped floors, clean windows, rubbish bin emptied, parcel counter neat and tidy, changeroom mirrors cleaned, fans wiped/ dusted, etc.

**Minimum Requirements and Competencies**:
Customer care focused
Strong interpersonal skills and the ability to take instructions easily
Ability to deal with difficult customers
Attention to detail
Ability to demonstrate excellent communication skills
Good Relationship building skills
Grade 12
Basic arithmetic skills and a good command of the English language
Advantageous to have retail experience, specifically clothing



  • Johannesburg, South Africa Affirmative Portfolios Full time

    **FMCG / Retail** **JHB East, Johannesburg - Gauteng** ***: **Customer Care Assistant** **East Rand** **R58 800pa** **Overview**: Our client, a leading retail company with a nationwide presence, boasting a network of 200 stores strategically located across the country has several Customer Care Assistant vacancies available in the East Rand. **Key...


  • Johannesburg, Gauteng, South Africa Premium personnel Full time

    1.must have previous experience servicing independent markets/outlets within the Eastrand region (including township have proven track record within either hair care/cosmetic or beauty have the ability to interact with clients 4. sourcing leads and converting to closed sales and exceed sales targets


  • Johannesburg, South Africa Affirmative Portfolios Full time

    Customer Care Assistant JOHANNESBURG NORTH FMCG / Retail JHB North, Johannesburg - Gauteng Customer Care Assistant Johannesburg North R58 800pa **Overview**: Our client, a leading retail company with a nationwide presence, boasting a network of 200 stores strategically located across the country has several Customer Care Assistant vacancies available in...


  • Johannesburg, Gauteng, South Africa Life & Brand Portfolio Full time

    Life & Brand Portfolio is looking for a Customer Care Assistant to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services. In this role, you should be an excellent communicator who is able to grasp customer needs and brainstorm ways to fulfill them. If you also...


  • Johannesburg, South Africa Affirmative Portfolios Full time

    **FMCG / Retail** **JHB North, Johannesburg - Gauteng** ***: **Customer Care Assistant** **Johannesburg North** **R58 800pa** **Overview**: Our client, a leading retail company with a nationwide presence, boasting a network of 200 stores strategically located across the country has several Customer Care Assistant vacancies available in Johannesburg...

  • Care Worker

    4 weeks ago


    Johannesburg, South Africa National Renal Care Full time

    National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence merge to deliver high-quality care to individuals with compromised organ function. At National Renal Care, we are committed to being an...


  • Johannesburg, South Africa Samsung Customer Care Center Full time

    Role Summary: The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout. We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...

  • Care Worker

    2 weeks ago


    Johannesburg, Gauteng, South Africa National Renal Care Full time

    Job Ref #: 00757Industry: Pharmaceutical And Medical/HealthcareJob Type: PermanentSalary: Market RelatedDescription:National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence merge to deliver...


  • Johannesburg, Gauteng, South Africa Samsung Customer Care Center Full time

    Role Summary:The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout.We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...

  • Day Care Assistant

    2 weeks ago


    Johannesburg, Gauteng, South Africa New Dawn Day Care Full time

    Full Job DescriptionWe are seeking a kind and patient preschool assistant teacher who has a love for children and a passion for teaching. We offer a safe, warm and loving environment for the children with a home-away-from-home feel and a high level of respect for our children.Requirements: Studying towards a childcare qualification Experience with...

  • Customer Care Manager

    3 weeks ago


    Johannesburg, South Africa L'Oreal Full time

    Mission: Oversees all aspects and is accountable for the Care strategy, the Care Engagement, and the standards of service provided (Efficiency, consumer and employee satisfaction, Business outcome, brand image & reputation, and budget requirements). **Main activities** **0-5% engagement** - Transmit the voice of the brand to the division to frame...

  • Customer Care Officer

    2 weeks ago


    Johannesburg, South Africa Amrod Full time

    **BASIC INFORMATION** **Department**: CUSTOMER CARE **Vacancies**: 1 **Location**: Johannesburg **CONTACT INFORMATION** **Contact Person**: Webster Hlalele **Contact Phone**: 0114579900 **DATES** **Date Circulated**: 22 May 2024 **Closing Date**: 28 May 2024 **MINIMUM SKILLS AND KNOWLEDGE REQUIRED** - Standard 10 / Grade 12 or equivalent. -...

  • Senior Customer Care

    2 weeks ago


    Johannesburg, Gauteng, South Africa Medtronic Full time

    Careers that Change LivesBy joining Customer Care & Order Operations (CCOO), you will get a unique opportunity to drive customer experience through technology innovation and contribute to bringing our Mission to patients all over the world.Working in CCOO means being close to our customers and critical people inside hospitals, (nurses, physicians,...


  • Johannesburg, South Africa Goalcraftptyltd Full time

    We are looking for a customer care representative. Responsibilities Interact with customers to solve issues and questions about products, services, and policies Maintain a positive and friendly tone with customers at all times Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally Establish...


  • Johannesburg, South Africa GAP Consulting Full time

    Gauteng, JHB - Northern Suburbs - Automotive Manufacturers (OEM) & Importers - Market Related | Negotiable - Job ref: OEM000043/LvdW - Vacancy type: Permanent SHIFTINTOHIGHCAREER by joining an OEM that seeks the expertise of a Customer Care Coordinator **Minimum Requirements**: - Must have a Minimum of 3 to 5 years’ experience in Automotive OEM Customer...


  • Johannesburg, South Africa Amrod Full time

    **BASIC INFORMATION** **Department**: CUSTOMER CARE **Vacancies**: 1 **Location**: Johannesburg **CONTACT INFORMATION** **Contact Person**: Zinzi Sakwe **Contact Phone**: 0114579900 **DATES** **Date Circulated**: 26 Jun 2024 **Closing Date**: 03 Jul 2024 **MINIMUM SKILLS AND KNOWLEDGE REQUIRED** - Standard 10 / Grade 12 or equivalent. - Experience...


  • Johannesburg, South Africa Sandi Crowther Recruitment Full time

    Gauteng, JHB - Central **Hyde Park, Gauteng. **Fast - growing company within the Telecommunications industry seeks Customer Care Supervisor with strong leadership and coaching capabilities, and previous relevant experience in managing a team. - The Customer Care Supervisor will be responsible for monitoring, managing, and upskilling the Customer Care...


  • Johannesburg, South Africa eMedia Investments Full time

    The Customer Care Team Leader would be required to manage a team of OMNI channel customer care agents. To respond to/resolve and log all viewer interactions, monitor transmission, source relevant information, contribute to the continuous development and growth of the customer care department and promote the e-Brand through excellent customer service. Here's...


  • Johannesburg, South Africa Six Sense Full time

    Gauteng, JHB - Northern Suburbs - Annually Cost To Company (Market related) A well-established short term insurer is seeking to appoint a Customer Care Specialist. The Customer Care Specialist will be responsible for supporting the claims team in enhancing customer experience through end-to-end efficient handling and resolving queries in line with Service...

  • Customer Care Learner

    3 weeks ago


    Johannesburg, South Africa Givaudan Full time

    Step into our world of creativity and joy! Customer Care Learner - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....